SlideShare une entreprise Scribd logo
1  sur  35
Charlie Hammerslough
Lunch Ann Arbor Marketing (LA2M)
                    April 22, 2009
Let’s start with a famous
       philosopher



                 Socrates?
Yogi Berra
        “The Future
        Ain’t What It
        Used To Be”
(The Future Doesn’t
      Exist)
Sometimes, it is important to just ask the right questions.

         Or, frankly, to ask any questions at all.
We all experience the present.

We choose to vicariously experience the future.

What were we saying about the future in 1999, and what
lesson does that offer for our thinking about 2019?
•The  Cluetrain Manifesto
   • “Employees are Passionate, Involved,
     Networked Consumers, Too”
•Permission Marketing
   • “Interruption BAD, Permission GOOD!”
•One-to-One Marketing
   • “High-Tech, High-Touch”
   • Mass micro-personalization
•Disintermediation
  • Dispensing with the middle-men.
  • “Will consumers even need marketing?”
          is Just Like Direct Mail, but Cheaper!”
•“Email
•Eyeballs more Important than a Business Model
(Pets.com!)
•The end of mass advertising, rise of niche
marketing
•Multi-Channel Integration
  • “Clicks and Mortar”
  • Consumer channel preference
  • Measurement challenges
       Internet will Become Pervasive and “Normal”
•The
  • Broadband will be standard
  • “The Information Superhighway” … product
       information faster!
From Whom Do We Learn
About the Future?
  Our Gut

 Extrapolation of Current Trends
 “Nothing Much Really Changes”
 Science/Speculative Fiction Writers
 “Futurists”


A: All of the above.
Amara’s Law:
  quot;We tend to overestimate the effect of a

  technology in the short run and to
  underestimate the effect in the long run.quot;
     - Roy Amara, futurist (1925-2007)
 An Example:
     Q: What Percent of Americans Use Twitter
     as of March, 2009?
(But it’s growing like a weed; thanks Oprah!)
   Oh, and HELLOOO, Maureen Dowd!
(March, 2009, again)

Be careful not to generalize from your own cutting-edge
                   experience, friends.
Hammerslough’s Quibble:
  Amara’s Law works in reverse, too:

 “We tend to underestimate the effect and
  persistence of old technologies when
  thinking about the future”
     Charlie Hammerslough, amateur (1958-)
 Examples:
     Yellow Pages advertising expenditure is growing
      and becoming more effective (+4% YOY)
     Online Advertising accounts for only 12% of
      worldwide expenditures (2008)
•Current  Trends
•Stuff that Won’t Change
•Emerging Ideas
Current Trends, 2009
(a selection)
    “You are What You Publish”

     Websites, blogs, twitter, videos, vlogs, news
     releases, etc
  Content and Utility ARE Marketing

 Visual Everything – Rise of Semiotics
     Icons everywhere
    Technology-Enabled Social Networks

    and Word of Mouth
Cadbury’s 1-minute ad
11 million views, $0 spend on broadcast
Web 1.0 was Commerce,
      Web 2.0 is People

         -Ross Mayfield
Web 2.0
One of my faves, and the graphics are cute.
Stuff That Won’t Change
(probably)
    Branding

     How a product is represented inside people’s
     minds
    Appeals to Emotion

     Formerly Fear, Sex, and Greed (sometimes
      humor)
     Now Supplemented by Sociability,
      Commitment, Vanity, Surprise?
    Authenticity of Voice

     Ever-shifting … content and utility are now
     ascendant
CONTENT IS THE NEW
PRESIDENT, BITCH.
     Tracy Morgan, SNL
Emergent Ideas
Scale becomes irrelevant.
In 2009, more people are on Second Life than are Farmers.
del.icio.us
Thanks.

Charles.Hammerslough@demometrics.com
www.linkedin.com/in/chammerslough
Acknowledgements and
Sources
  David Meerman Scott. 2007. The New

  Rules of Marketing and PR. Book.
 Paul Isakson. 2007. What’s Next in
  Marketing and Advertising. PPT.
  http://tinyurl.com/37sbht
 John Willshire. 2009. The Future of
  Advertising in One Afternoon. PPT.
  http://tinyurl.com/bmd8bb
 Stats on usage of Social Media by
  Americans and by Marketers: (blogs)
     http://tinyurl.com/ccwqrg
     http://tinyurl.com/ckh8nl
Acknowledgements and
Sources (cont.)
  Mike Lewis. 2008. Social Media

  Marketing: Online Marketing Summit.
  PPT. http://tinyurl.com/6h3pzg
 David Armano (visualizations)
     Blog: http://darmano.typepad.com
     Website: www.davidarmano.com
    Cadbury Viral Advert

     www.youtube.com/watch?v=TVblWq3tDwY

Contenu connexe

Tendances

Disrupt you! strategies for billion dollar success in the era of endless inn...
Disrupt you!  strategies for billion dollar success in the era of endless inn...Disrupt you!  strategies for billion dollar success in the era of endless inn...
Disrupt you! strategies for billion dollar success in the era of endless inn...
Jay Samit
 
The 3 easiest ways for newbies to start in to start in affiliate marketing
The 3 easiest ways for newbies to start in to start in affiliate marketingThe 3 easiest ways for newbies to start in to start in affiliate marketing
The 3 easiest ways for newbies to start in to start in affiliate marketing
DenisMwangiWangari
 

Tendances (20)

Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketing
 
How to Create Online Experiences that People Love - August 2011
How to Create Online Experiences that People Love - August 2011How to Create Online Experiences that People Love - August 2011
How to Create Online Experiences that People Love - August 2011
 
The future of advertising
The future of advertisingThe future of advertising
The future of advertising
 
Disrupt you! strategies for billion dollar success in the era of endless inn...
Disrupt you!  strategies for billion dollar success in the era of endless inn...Disrupt you!  strategies for billion dollar success in the era of endless inn...
Disrupt you! strategies for billion dollar success in the era of endless inn...
 
Social Media Data & Customer Research
Social Media Data & Customer ResearchSocial Media Data & Customer Research
Social Media Data & Customer Research
 
The Black Creative Technologist: SXSW 2016
The Black Creative Technologist: SXSW 2016 The Black Creative Technologist: SXSW 2016
The Black Creative Technologist: SXSW 2016
 
Brand New World
Brand New WorldBrand New World
Brand New World
 
The 3 easiest ways for newbies to start in to start in affiliate marketing
The 3 easiest ways for newbies to start in to start in affiliate marketingThe 3 easiest ways for newbies to start in to start in affiliate marketing
The 3 easiest ways for newbies to start in to start in affiliate marketing
 
Keynote presentation s, m. l. xl. all sizes of data matter when you want to...
Keynote presentation   s, m. l. xl. all sizes of data matter when you want to...Keynote presentation   s, m. l. xl. all sizes of data matter when you want to...
Keynote presentation s, m. l. xl. all sizes of data matter when you want to...
 
Affiliate Marketing
Affiliate MarketingAffiliate Marketing
Affiliate Marketing
 
$10,000 per month
$10,000 per month$10,000 per month
$10,000 per month
 
17 Cartoons That Will Change Your Business by @BrianSolis @Gapingvoid
17 Cartoons That Will Change Your Business by @BrianSolis @Gapingvoid17 Cartoons That Will Change Your Business by @BrianSolis @Gapingvoid
17 Cartoons That Will Change Your Business by @BrianSolis @Gapingvoid
 
Firstimpression, Marketing, Brand and Participants
Firstimpression, Marketing, Brand and ParticipantsFirstimpression, Marketing, Brand and Participants
Firstimpression, Marketing, Brand and Participants
 
A short history of digital marketing
A short history of digital marketingA short history of digital marketing
A short history of digital marketing
 
Big ideas 2016
Big ideas 2016Big ideas 2016
Big ideas 2016
 
Digital disruption part 1 of 6
Digital disruption   part 1 of 6 Digital disruption   part 1 of 6
Digital disruption part 1 of 6
 
Strategy for a Digital World
Strategy for a Digital WorldStrategy for a Digital World
Strategy for a Digital World
 
5 Ways To Recession Proof Your Business (What a pretentious title)
5 Ways To Recession Proof Your Business (What a pretentious title) 5 Ways To Recession Proof Your Business (What a pretentious title)
5 Ways To Recession Proof Your Business (What a pretentious title)
 
MotiveQuest and Big Data 4.16.13 slideshare version
MotiveQuest and Big Data 4.16.13 slideshare versionMotiveQuest and Big Data 4.16.13 slideshare version
MotiveQuest and Big Data 4.16.13 slideshare version
 
Telstra
Telstra Telstra
Telstra
 

Similaire à The Future Of Marketing

SNWF The COW Presentation
SNWF The COW PresentationSNWF The COW Presentation
SNWF The COW Presentation
Christian Palau
 
Digital Marketing 101 5496
Digital Marketing 101 5496Digital Marketing 101 5496
Digital Marketing 101 5496
prashantnandan1
 
The Disruption Briefing (TLC) - Jan 2010
The Disruption Briefing (TLC) - Jan 2010The Disruption Briefing (TLC) - Jan 2010
The Disruption Briefing (TLC) - Jan 2010
Steve Sponder
 
Digital Marketing and Strategy
Digital Marketing and StrategyDigital Marketing and Strategy
Digital Marketing and Strategy
MyGuest_CaryaGroup
 
The Disruption Briefing
The Disruption BriefingThe Disruption Briefing
The Disruption Briefing
fivebyfive
 

Similaire à The Future Of Marketing (20)

Social Media and Advertising: Ad Club 10/07
Social Media and Advertising: Ad Club 10/07Social Media and Advertising: Ad Club 10/07
Social Media and Advertising: Ad Club 10/07
 
Social Media And Advertising 1196991487121589 4
Social Media And Advertising 1196991487121589 4Social Media And Advertising 1196991487121589 4
Social Media And Advertising 1196991487121589 4
 
MCAD 2009 - Future of Advertising: session #03 recap (Feb 9)
MCAD 2009 - Future of Advertising: session #03 recap (Feb 9)MCAD 2009 - Future of Advertising: session #03 recap (Feb 9)
MCAD 2009 - Future of Advertising: session #03 recap (Feb 9)
 
SNWF The COW Presentation
SNWF The COW PresentationSNWF The COW Presentation
SNWF The COW Presentation
 
Justifying social media to internal clients
Justifying social media to internal clientsJustifying social media to internal clients
Justifying social media to internal clients
 
AMA Symposium 2008
AMA Symposium 2008AMA Symposium 2008
AMA Symposium 2008
 
Advertising is Dead
Advertising is DeadAdvertising is Dead
Advertising is Dead
 
Social Media Marketing: Principles and Economics
Social Media Marketing: Principles and EconomicsSocial Media Marketing: Principles and Economics
Social Media Marketing: Principles and Economics
 
The Role Of Digital Marketing
The Role Of Digital MarketingThe Role Of Digital Marketing
The Role Of Digital Marketing
 
Marketing stratego for slideshare
Marketing stratego for slideshareMarketing stratego for slideshare
Marketing stratego for slideshare
 
Putting Social Media to Work For Non-Profit Organizations
Putting Social Media to Work For Non-Profit OrganizationsPutting Social Media to Work For Non-Profit Organizations
Putting Social Media to Work For Non-Profit Organizations
 
How Can Social Media Help Your Small Business?
How Can Social Media Help Your Small Business?How Can Social Media Help Your Small Business?
How Can Social Media Help Your Small Business?
 
Digital Marketing 101 5496
Digital Marketing 101 5496Digital Marketing 101 5496
Digital Marketing 101 5496
 
Digital + Marketing 101
Digital + Marketing 101Digital + Marketing 101
Digital + Marketing 101
 
The Disruption Briefing (TLC) - Jan 2010
The Disruption Briefing (TLC) - Jan 2010The Disruption Briefing (TLC) - Jan 2010
The Disruption Briefing (TLC) - Jan 2010
 
Get involved: What goes around comes around - 1/3
Get involved: What goes around comes around - 1/3Get involved: What goes around comes around - 1/3
Get involved: What goes around comes around - 1/3
 
Dispelling Myths And Fears Of Using Social Media In Business
Dispelling Myths And Fears Of Using Social Media In BusinessDispelling Myths And Fears Of Using Social Media In Business
Dispelling Myths And Fears Of Using Social Media In Business
 
Digital Marketing and Strategy
Digital Marketing and StrategyDigital Marketing and Strategy
Digital Marketing and Strategy
 
The Disruption Briefing
The Disruption BriefingThe Disruption Briefing
The Disruption Briefing
 
NASCAR Summit
NASCAR SummitNASCAR Summit
NASCAR Summit
 

Dernier

Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 

Dernier (20)

Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 

The Future Of Marketing

  • 1. Charlie Hammerslough Lunch Ann Arbor Marketing (LA2M) April 22, 2009
  • 2. Let’s start with a famous philosopher Socrates?
  • 3. Yogi Berra “The Future Ain’t What It Used To Be”
  • 5. Sometimes, it is important to just ask the right questions. Or, frankly, to ask any questions at all.
  • 6. We all experience the present. We choose to vicariously experience the future. What were we saying about the future in 1999, and what lesson does that offer for our thinking about 2019?
  • 7. •The Cluetrain Manifesto • “Employees are Passionate, Involved, Networked Consumers, Too” •Permission Marketing • “Interruption BAD, Permission GOOD!” •One-to-One Marketing • “High-Tech, High-Touch” • Mass micro-personalization •Disintermediation • Dispensing with the middle-men. • “Will consumers even need marketing?” is Just Like Direct Mail, but Cheaper!” •“Email
  • 8. •Eyeballs more Important than a Business Model (Pets.com!) •The end of mass advertising, rise of niche marketing •Multi-Channel Integration • “Clicks and Mortar” • Consumer channel preference • Measurement challenges Internet will Become Pervasive and “Normal” •The • Broadband will be standard • “The Information Superhighway” … product information faster!
  • 9. From Whom Do We Learn About the Future? Our Gut   Extrapolation of Current Trends  “Nothing Much Really Changes”  Science/Speculative Fiction Writers  “Futurists” A: All of the above.
  • 10. Amara’s Law: quot;We tend to overestimate the effect of a  technology in the short run and to underestimate the effect in the long run.quot; - Roy Amara, futurist (1925-2007)  An Example:  Q: What Percent of Americans Use Twitter as of March, 2009?
  • 11. (But it’s growing like a weed; thanks Oprah!) Oh, and HELLOOO, Maureen Dowd!
  • 12.
  • 13. (March, 2009, again) Be careful not to generalize from your own cutting-edge experience, friends.
  • 14. Hammerslough’s Quibble: Amara’s Law works in reverse, too:   “We tend to underestimate the effect and persistence of old technologies when thinking about the future” Charlie Hammerslough, amateur (1958-)  Examples:  Yellow Pages advertising expenditure is growing and becoming more effective (+4% YOY)  Online Advertising accounts for only 12% of worldwide expenditures (2008)
  • 15. •Current Trends •Stuff that Won’t Change •Emerging Ideas
  • 16. Current Trends, 2009 (a selection) “You are What You Publish”   Websites, blogs, twitter, videos, vlogs, news releases, etc Content and Utility ARE Marketing   Visual Everything – Rise of Semiotics  Icons everywhere Technology-Enabled Social Networks  and Word of Mouth
  • 17.
  • 18.
  • 19.
  • 20. Cadbury’s 1-minute ad 11 million views, $0 spend on broadcast
  • 21.
  • 22. Web 1.0 was Commerce, Web 2.0 is People -Ross Mayfield
  • 24. One of my faves, and the graphics are cute.
  • 25. Stuff That Won’t Change (probably) Branding   How a product is represented inside people’s minds Appeals to Emotion   Formerly Fear, Sex, and Greed (sometimes humor)  Now Supplemented by Sociability, Commitment, Vanity, Surprise? Authenticity of Voice   Ever-shifting … content and utility are now ascendant
  • 26. CONTENT IS THE NEW PRESIDENT, BITCH. Tracy Morgan, SNL
  • 29.
  • 30.
  • 31. In 2009, more people are on Second Life than are Farmers.
  • 34. Acknowledgements and Sources David Meerman Scott. 2007. The New  Rules of Marketing and PR. Book.  Paul Isakson. 2007. What’s Next in Marketing and Advertising. PPT. http://tinyurl.com/37sbht  John Willshire. 2009. The Future of Advertising in One Afternoon. PPT. http://tinyurl.com/bmd8bb  Stats on usage of Social Media by Americans and by Marketers: (blogs)  http://tinyurl.com/ccwqrg  http://tinyurl.com/ckh8nl
  • 35. Acknowledgements and Sources (cont.) Mike Lewis. 2008. Social Media  Marketing: Online Marketing Summit. PPT. http://tinyurl.com/6h3pzg  David Armano (visualizations)  Blog: http://darmano.typepad.com  Website: www.davidarmano.com Cadbury Viral Advert   www.youtube.com/watch?v=TVblWq3tDwY