Management Consultancy Comes Of Age (Version 2)

How Global Trends
Affect You

Presented by Dennis Strong CMC
supremeservices@caribsurf.com
2012

 Who is a  Technical expert vs.
management management
consultant? consultant
 Converging forces  Self-assessment:
at play in the how ready are you?
Caribbean  Continuous
 Standards, accredit professional
ation, certification development
strategy


 Management consultants are those who
provide services that involve:” a set of
multidisciplinary activities of intellectual
work, within the field of management
activities, which aim to create value or
promote changes, by providing advice or
solutions, by taking actions or producing
deliverables.”
 (FprEN 16114:2011) European Standard


• Has a ripple effect in all aspects of any
economy
• Estimated that 1 person per 1000 population
in developed nations and 1 person per 2000
in developing nations is a consultant
• Estimated global market of
$1,000,000,000,000 (one trillion) annually


Firm Specialty Employs Offices Annual
Revenues
IBM Global Mgmt & 190,000 300 – 52 US$48.3
tech countries billion
Accenture IT, Mgmt. 178,000 110 – 49 US$ 19.9
Outsource countries billion
Capgemini IT, Consult, 80,000 36 US$ 12
Outsource countries billion
Deloitte Audit, Tax, 16,500 150 US$ 23.1
Advisory countries billion
Booz Allen Mgmt & 18,400 100 – 6 US$ 4
Hamilton Strategy continents billion
Bearing Mgmt & 17,000 170 – 60 US$ 3.4
Point Technology countries billion
Mercer HR HR strategy 16,500 150 – 42 US$ 2.7
countries billion


 92.5% of consulting fees in the region go to
“foreign” consultants
 Fee structures accord “international” consultants
higher rates than local consultants
 Eligibility to bid on and lead large “IFI” projects is
confined to international consultants


EPA
CEN ISO
CICMC


 CEN: Defines MC for 1st time
 Aligned globally with ISO, ILO, IAF
 EPA: contains provisions for mutual
recognition
 Opens the door to new markets
 CARICOM/CARIFORUM: will require
registration and licensing to practice
 CICMC: prepares regional MCs to meet global
standards and requirements


 Guidelines for effective delivery of
management consultancy services
 Applies to all MCSPs: public and private
companies, government entities, NFP orgs
and internal consultancy units regardless of
their ownership, structure, size or specialism.
 Applies to any type of assignment for any
type of client. It does not place any obligation
on the client.


 In EPA, emphasis moved for first time to developing
the capacity to export high-end services – a perfect
proposition for management consultancy
 Caribbean policy-makers, practitioners and public only
now recognize that management consultancy
represents very substantial global and regional market
 Need to promote regional integration, economic
cooperation and good governance
 Competent regional management consultants are a
necessary component to transforming the region’s
model for economic development – export vs import
 Maximize EPA components re capacity building –
where MC adds significant value


Management Consulting:
The Caribbean Market


 CICMC/CE commissioned 1st Caribbean MC study in 2009
 Objective: provide information on industry, identify
strategic framework for development , establish database
 Coverage: 7 Countries - Bahamas, Barbados, DR, Jamaica,
Martinique, St Lucia, Trinidad & Tobago,
 Survey: Firms (supply) 115, Market (demand) 100
 Key Findings:
◦ Spend distributed in 2-tiered market with weak middle
◦ Industry dominated by small firms with varying expertise
◦ >90% fees go to extra-regional consultants
◦ Consulting demand is varied and broad in terms of practice areas
◦ Repeat work and referrals are key procurement channels
◦ Profitability still a major issue for majority of industry
practitioners


Revenue in 1- 4 Employee Group
(Average of 1.45 professional staff)
% in Revenue Revenue per
Revenue Bracket Bracket Midpoint Employee
$10,000 - $19,999 30% $15,000 $10,323
$20,000 - $49,999 26% $35,000 $24,086
$50,000 - $99,999 26% $75,000 $51,613
$100,000 - $249,999 13% $175,000 $120,430
$250,000 - $499,999 5% $375,000 $258,065
$500,000 or more 0% - -
 Productivity critical indicator of profitability
 Productivity benchmarks: 2xsalary min, 3x good, 4x very profitable
 2 groups exist: 1-new/struggling firms, 2-mature firms


 Internationally recognised mark of excellence in
management consultancy
 Unique, worldwide, international benchmark and
competence standard for individual management
consultants
 Ensures certified management consultants serve
clients with high level competence & professionalism
 Portable internationally recognized professional
qualification
 Lasting formal recognition of training, development
and experience
 Mandates discipline of continued professional
development


Bermuda

Countries with
CICMC members

Countries also in
CICMC territory


Saville Consulting Wave® Evaluating Problems

Solving Problems Investigating Issues
Competency Model
Creating Innovation

Building Relationships

Influencing People Communicating Information

Providing Leadership

Showing Resilience

Adjusting to Change
Adapting Approaches
Giving Support

Processing Details

Delivering Results Structuring Tasks

Presented by Dennis Strong CMC Success
Driving

 Globally recognized standards
 Accreditation and training to achieve the standards
 Certification to confirm the appropriate application
of competencies
 Enforceable accountability to protect users
 Periodic renewal of certification

ALL of these are provided by ICMCI and the CMC !


Developing your
Consulting
Competencies

OR


Management Consultancy Comes Of Age (Version 2)

Recommandé

Recommandé

Contenu connexe

Plus de Dennis Strong, CMC

Plus de Dennis Strong, CMC (6)

Management Consultancy Comes Of Age (Version 2)

Notes de l'éditeur