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Strategic & Performance Analysis
The Evolution

1998 Offered DVD rentals

2000 Revenue sharing with Warner Bros. and Columbia

2002 Publicly Listed

2003 Subscribers top 1M

2007 Billionth DVD delivery

2010 Surpassed 20M subscribers & named #1 eComm
    company for customer satisfaction
Technology Channels



   Streaming       Game Consoles




Mobile & Tablets       Discs
...what 3 movies would you stream over and over again?
Competitive Landscape
        Product Life Cycle and Key Competitors
Subscribers by Provider


  20
  mln




                                        Blu-Ray        DVD
  10
  mln

                                  VOD



                      Streaming
                        Video
   5 mln                                                               VCR



            Introduction    Growth          Maturity         Decline
Financial Summary         Chart 7




         Margins remain healthy despite significant growth
                                                                                                                         40.0%


                                                                                                                         30.0%


                                                                                                                         20.0%
                     Netflix actively managing operating costs relative to sales while maintaining aggressive growth


                                                                                                                         10.0%


                                                                                                                         0%
Mar-09     Jun-09       Sep-09 Dec-09 Mar-10                  Jun-10       Sep-10 Dec-10 Mar-11                       Sep-11


                                                  Gross Profit %
                                                  Operating Income % of Sales




   -$13 bln Market Cap., $230 per share                                       - $160 mln Net Income

   - P/E Ratio= 85x vs. Peer group = 50x                                      - Return on Equity= 26%

   - $2.2 bln Sales (11’ growth 30%)                                          - BB + S&P rating
User Growth

                                                                                                         30,000



                                                                                                        22,500

No. Subscribers

                                                                                                        15,000



                                                                                                    7,500
                  Mar-09 Jun-09
                                  Sep-09 Dec-09
                                                  Mar-10 Jun-10
                                                                Sep-10                              0
                                                                         Dec-10
                                                                                  Mar-11
                                                                                           Sep-11



                         • Subscriber average growth at 40%
                         • Customer churn rates remain flat at 4%
                         • Impact to be seen following streaming cost increase in September 2011
                         • Potential offset with international expansion
Financial Summary

Ability to monetize subscriber growth
     Average subscriber growth 40%
     Manage churn rate below market average
                                                                                  n&
     Focus on internal cost management
                                                                           d itio
     Maintain healthy gross margins                                    C on wth
                                                                     al Gro
                                                                 anci or
Fit for Purpose Balance Sheet                                Fin ed f
                                                         thy ition
     40% of assets are content related               Heal os
                                                          P
     High cash balances / Bank revolver capacity
     Investment in Technology
     Low / moderate Debt to Equity- 40%
     Strong cash flow to service debt

Other Considerations
   Cost pressure (competition, streaming video and international expansion)
   Investors have significant expectations
Keys To Success


• Innovation
• Strong Alliances
• Quality . Brand . Size
• Cost Management

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Netflix Strategic & Performance Analysis

  • 2. The Evolution 1998 Offered DVD rentals 2000 Revenue sharing with Warner Bros. and Columbia 2002 Publicly Listed 2003 Subscribers top 1M 2007 Billionth DVD delivery 2010 Surpassed 20M subscribers & named #1 eComm company for customer satisfaction
  • 3. Technology Channels Streaming Game Consoles Mobile & Tablets Discs
  • 4. ...what 3 movies would you stream over and over again?
  • 5. Competitive Landscape Product Life Cycle and Key Competitors Subscribers by Provider 20 mln Blu-Ray DVD 10 mln VOD Streaming Video 5 mln VCR Introduction Growth Maturity Decline
  • 6. Financial Summary Chart 7 Margins remain healthy despite significant growth 40.0% 30.0% 20.0% Netflix actively managing operating costs relative to sales while maintaining aggressive growth 10.0% 0% Mar-09 Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Sep-11 Gross Profit % Operating Income % of Sales -$13 bln Market Cap., $230 per share - $160 mln Net Income - P/E Ratio= 85x vs. Peer group = 50x - Return on Equity= 26% - $2.2 bln Sales (11’ growth 30%) - BB + S&P rating
  • 7. User Growth 30,000 22,500 No. Subscribers 15,000 7,500 Mar-09 Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 0 Dec-10 Mar-11 Sep-11 • Subscriber average growth at 40% • Customer churn rates remain flat at 4% • Impact to be seen following streaming cost increase in September 2011 • Potential offset with international expansion
  • 8. Financial Summary Ability to monetize subscriber growth Average subscriber growth 40% Manage churn rate below market average n& Focus on internal cost management d itio Maintain healthy gross margins C on wth al Gro anci or Fit for Purpose Balance Sheet Fin ed f thy ition 40% of assets are content related Heal os P High cash balances / Bank revolver capacity Investment in Technology Low / moderate Debt to Equity- 40% Strong cash flow to service debt Other Considerations Cost pressure (competition, streaming video and international expansion) Investors have significant expectations
  • 9. Keys To Success • Innovation • Strong Alliances • Quality . Brand . Size • Cost Management