How to use Facebook when you're a business.

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6. 100 mln
2006
14
30 mln
2006
8

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Sociale media is:

11. Netherlands VS Russia

12. 100 mln
2006
14

13. 30 mln
2006
8

14. CORE
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15. Product
Company Price
People
Place Promotion
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16. Product
EXPERIENCE
Company
Company Price
People GROUPON
NETWORKS
Place Promotion
WEBSHOPS WORD-OF-MOUTH
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17. Community
PEOPLE Conversation
Content
Customer 1st Choice
service
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31. Just a few guidelines to keep this page a fun place
for everyone to visit:
The DSW Designer Shoe Warehouse Facebook page
is intended to be a fun hangout for you and other
• We’ll be happy to respond to your comments, but
shoe lovers. Please note that DSW Designer Shoe
may refer you to different sources or channels if they
Warehouse (DSW) does not necessarily endorse nor
are better suited to answer your questions.
are we responsible for the accuracy of information,
opinions, claims, or advice shared here by other
• In order to protect your privacy, we may have to
DSW Designer Shoe Warehouse fans.
delete postings containing personal data. We strongly
advise you NOT to publish any personal data on our
DSW strongly encourages users of this page to
wall. These include contact details, flight details,
respect fellow community members and the posting
booking codes, reference numbers and Flying Blue
guidelines of Facebook, and to understand that DSW
numbers. If you need to send us these details, please
reserves the right to remove postings that are:
ask us to contact you via a private message. We will
then ask for your details.
(a) abusive, defamatory, or obscene;
(b) forms of cyberbullying, including harassing or
• We don’t accept obscenities or insults.
flaming;
(c) fraudulent, deceptive, or misleading;
• Serious accidents always have a lasting impact on
(d) in violation of any intellectual property right of
many people. Therefore we won’t accept videos,
another;
pictures or discussions about these matters.
(e) in violation of any law or regulation; or
(f) otherwise offensive, graphically or in tone.
• Negative comments and criticism will help us to
improve our products & services, but we don’t want
If you continually post material that falls into the
the wall to be dominated by repetitive messages or
above categories, you will be banned from
repeated discussions. Without removing the topic, we
participating in this fan page. Let's courteously
reserve the right to remove some of these postings
share our shoe love!
to leave space for others.
• Commercial messages and personal advertisements
are not welcome. They will be removed.
• Posting of personal details like names, e-mail
addresses and telephone numbers of KLM or Air
France employees is not allowed.
We will manage this page according to these
guidelines to keep it an open space for everyone to
join. We look forward to hearing from you!

32. Via sociale media verbinding
leggen tussen bedrijf en omgeving
slideshare
facebook
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