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Proven Solutions for Maintenance, Operations, and Reliability in
     Facilities, Municipalities, and Manufacturing Environments
Our objectives are straightforward: Our business is helping your business
            succeed, therefore, we measure our success on your results

   We believe going quot;forwardquot; to Best Practices is how to bring on success
   We share how to implement and sustain that which will make us all better
   Translates to being more proactive, reliable, and profitable
   Allows you to do more with less by doing the right things correctly
   Creates culture of reliability, loyalty, and learning

                          We're ready when you are!
Providing professional training and implementation with the
  following activities:
 Best Practices for manufacturing, processing & facilities
    ◦   Education and training
    ◦   Assessment and audit services
    ◦   Coaching and mentoring
    ◦   Consulting
   Public and on-site seminars
   Focused courses
   Organizational - Cultural Development
   Leadership , Executive, Management Training
   Assessment and Auditing
   Plan Of Improvement Development
   Technical Training
   Courseware Design , Curriculum Development
   Instructional Services, Training Delivery
   Training Needs Assessment
   Consulting
   Work Flows, Job Task Analysis
   Facilitator Training
   CMMS Selection Processes, Configuration, and Methodology
   Preventive and Predictive Program Development
   Equipment Reliability Survey And Assessment
COMPUTERIZED MAINTENANCE                        MAINTENANCE PLANNING & SCHEDULING
    MANAGEMENT SYSTEM (CMMS/ EAM)                  coaching & mentoring
- Selection Processes & Methodology             LEADERSHIP TEAM, FACILITATOR, &
- Implementation and Plan of Improvement           SUPERVISOR coaching and mentoring
- Implementation Planning Strategies            PM and PdM program development &
- System Configuration                             optimization
- Data collection, validation, verification &   MATERIALS MANAGEMENT program
    data migration                                 development, coaching and mentoring
BEST PRACTICES                                  RELIABILITY ENGINEERING program
- Implementation Strategy                          development, coaching and mentoring
    development, Single site or corporate       EQUIPMENT RELIABILITY survey and
    level                                          assessment
- Benchmarking evaluation                       CONTINUOUS IMPROVEMENT & BPR
- Plan of Improvement (POI) development            program development, monitoring, and
- Policies and Procedures Manual                   auditing
    development                                 EQUIPMENT CARE PLAN development
-   Work flow and processes development         BEST PRACTICES Implementation Strategy
    and utilization                                development, single or corporate
-   PROGRAM MANAGEMENT and facilitation         Standard Operating Procedure (SOP)
                                                   development for Maintenance and
                                                   Operations
   BEST PRACTICE EDUCATIONAL SEMINARS For Maintenance And
    Operations
   LEADERSHIP DEVELOPMENT AND LEADERSHIP TEAM Training
   CMMS Implementation Training
   FACILITATOR Boot Camp
   Maintenance & Management
   Operations Certification Process Development And Training
   Us Dept Of Labor Maintenance Apprenticeship Curriculum Development
   Managing Change – Leading Organizations Through Change
   Supervisor, & Focus Team Training
   LABOR RELATIONS For Managers – Federal Agencies

       Training can be designed and developed to target organizations’
       maintenance, operations, and continuous improvement
                           goals and requirements
   Maintenance Best Practices
   Planning, Scheduling, & Coordination Of Maintenance
   SMED, TPM, Facets Of Lean, & Teambuilding
   Reliability Centered Maintenance
   Facilities Maintenance Management
   Materials Management
   Best Practices For Supervision
   Root Cause Analysis
   Inventory Management
   Maintenance & Reliability For Managers
   Labor Relations For Managers
   Delivery Options                  Team Resources
    ◦ Field Site                       ◦ Industry Certified Instructors
    ◦ Customer Site                    ◦ Industry Expert Partners
   Product Options                    ◦ Professional Course Designers
    ◦ Off the Shelf Courses &          ◦ Subject Matter Experts in
      Workshops                          Maintenance, Operations, Reli
    ◦ Customized design and              ability, and Management
      delivery
    ◦ Collaborative design and         Driven by Best Practices, not tied
      development                        to any one methodology
    ◦ Team Workshops
    ◦ Organizational Development
    ◦ Train the Trainer
www.peopleandprocesses.com
      www.RAMScenter.com
              800-930-4276

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People And Processes, Inc.

  • 1. Proven Solutions for Maintenance, Operations, and Reliability in Facilities, Municipalities, and Manufacturing Environments
  • 2. Our objectives are straightforward: Our business is helping your business succeed, therefore, we measure our success on your results  We believe going quot;forwardquot; to Best Practices is how to bring on success  We share how to implement and sustain that which will make us all better  Translates to being more proactive, reliable, and profitable  Allows you to do more with less by doing the right things correctly  Creates culture of reliability, loyalty, and learning We're ready when you are!
  • 3. Providing professional training and implementation with the following activities:  Best Practices for manufacturing, processing & facilities ◦ Education and training ◦ Assessment and audit services ◦ Coaching and mentoring ◦ Consulting  Public and on-site seminars  Focused courses
  • 4. Organizational - Cultural Development  Leadership , Executive, Management Training  Assessment and Auditing  Plan Of Improvement Development  Technical Training  Courseware Design , Curriculum Development  Instructional Services, Training Delivery  Training Needs Assessment  Consulting  Work Flows, Job Task Analysis  Facilitator Training  CMMS Selection Processes, Configuration, and Methodology  Preventive and Predictive Program Development  Equipment Reliability Survey And Assessment
  • 5. COMPUTERIZED MAINTENANCE MAINTENANCE PLANNING & SCHEDULING MANAGEMENT SYSTEM (CMMS/ EAM) coaching & mentoring - Selection Processes & Methodology LEADERSHIP TEAM, FACILITATOR, & - Implementation and Plan of Improvement SUPERVISOR coaching and mentoring - Implementation Planning Strategies PM and PdM program development & - System Configuration optimization - Data collection, validation, verification & MATERIALS MANAGEMENT program data migration development, coaching and mentoring BEST PRACTICES RELIABILITY ENGINEERING program - Implementation Strategy development, coaching and mentoring development, Single site or corporate EQUIPMENT RELIABILITY survey and level assessment - Benchmarking evaluation CONTINUOUS IMPROVEMENT & BPR - Plan of Improvement (POI) development program development, monitoring, and - Policies and Procedures Manual auditing development EQUIPMENT CARE PLAN development - Work flow and processes development BEST PRACTICES Implementation Strategy and utilization development, single or corporate - PROGRAM MANAGEMENT and facilitation Standard Operating Procedure (SOP) development for Maintenance and Operations
  • 6. BEST PRACTICE EDUCATIONAL SEMINARS For Maintenance And Operations  LEADERSHIP DEVELOPMENT AND LEADERSHIP TEAM Training  CMMS Implementation Training  FACILITATOR Boot Camp  Maintenance & Management  Operations Certification Process Development And Training  Us Dept Of Labor Maintenance Apprenticeship Curriculum Development  Managing Change – Leading Organizations Through Change  Supervisor, & Focus Team Training  LABOR RELATIONS For Managers – Federal Agencies Training can be designed and developed to target organizations’ maintenance, operations, and continuous improvement goals and requirements
  • 7. Maintenance Best Practices  Planning, Scheduling, & Coordination Of Maintenance  SMED, TPM, Facets Of Lean, & Teambuilding  Reliability Centered Maintenance  Facilities Maintenance Management  Materials Management  Best Practices For Supervision  Root Cause Analysis  Inventory Management  Maintenance & Reliability For Managers  Labor Relations For Managers
  • 8. Delivery Options  Team Resources ◦ Field Site ◦ Industry Certified Instructors ◦ Customer Site ◦ Industry Expert Partners  Product Options ◦ Professional Course Designers ◦ Off the Shelf Courses & ◦ Subject Matter Experts in Workshops Maintenance, Operations, Reli ◦ Customized design and ability, and Management delivery ◦ Collaborative design and Driven by Best Practices, not tied development to any one methodology ◦ Team Workshops ◦ Organizational Development ◦ Train the Trainer
  • 9. www.peopleandprocesses.com www.RAMScenter.com 800-930-4276