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Global New Product Commercialization Product Lifecycle Management  Implementing Successful Transformational Change   David G. Sherburne Director Global R&D Effectiveness And Engineering IT (and PLM simple license model advocate)
Topic Outline- The PLM Journey ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Carestream Health – Who We Are
Global R&D and Manufacturing  Manufacturing R&D Both Manufacturing and R&D Oakdale, Minnesota Shanghai, China Windsor, Colorado White City, Oregon Rochester, New York Yokneam, Israel  Ra’anana, Israel  Baltimore, Maryland  Atlanta, Georgia  Woodbridge, Connecticut Toulouse, France  Paris, France Xiamen, China London,  United Kingdom Berlin, Germany Guadalajara, Mexico A  global company  with Manufacturing and R&D locations around the world
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The Business Challenges
Non- Standard Commercialization Process  02/29/12 Gaps between blocks represent inefficient manual sharing of information. Innovative people innovate many local processes. Local  resources  focus on product families Complexity increased as work required flow between sites.
Point Solutions worked but lacked proper architecture to enable  global  productivity Enterprise PDM Authoring MCAD Tools NX Pro/E SolidWorks AutoCAD ECAD Tools Mentor DX Cadence OrCAD Altium Software Authoring Desktop Tools (Browser, MSOffice, etc) EE File Shares, library cache MQDS SAP Lotus Notes DB CAPA SOP DA MMR Lotus Domino DocManager Version Control Tools DOORS Requirements Management Tools Clearcase Subversion PVCS StarTeam ClearQuest Defects Enhancement Requests BOM Electrical Part Data, RoHS Part Data CAD Files PDF’s Quality Center External Systems Standalone Systems Manual Integration Automated Integration Information Flow No Integration No Integration No Integration No Integration MS Project Team Room CAPA CAPA Confluence Excel Sys 9K RoHS, DoC, MSDS  (no home) CAD Files PDFs CIDx Intralinks Teamcenter File Shares EQDS CQuest No Integration No Integration No Integration Problem was caused by an “IT Cost Center” mentality and non- coordinated local efforts
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Demands on Workers are Ever Increasing
Holistic PLM Approach- Its not just a simple arrow anymore ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1990s PLM was technology driven, supporting local needs Global and Distributed Environment  Today PLM must improve organizational performance
CTO Office  CIO Office Director R&D Effectiveness David Sherburne ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leadership Governance
Technology Partner Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Partner Selection Model –  Give Yourself Time   ,[object Object],ID Capabilities Missing ROI of New Capabilities Strategies to Obtain Capabilities Business Requirements Write Key Use Cases Final Selection of Partners Request for Information Request for Quote Time ~ 9 months 1½ FTEs ,[object Object],[object Object],[object Object],[object Object],[object Object]
License Models Proposed During Process  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Right People Right Information Right System  Right Time
Partner Selection Process Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object]
Technology Architectural Elements ,[object Object],[object Object],[object Object],[object Object]
Product Planning  Definition PLM  – Product Life Cycle Management Platform PDM – Data Management for Hardware  ALM – Data Management for Software Hardware Design Authoring –  CAD-ME,EE Software Design –  Authoring IDE Project Management  - PCP Quality Data Management Portfolio  – Dashboards, Metrics, Web Channels Portfolio Management Manufacture and Sustain Service Delivery, Pubs,Training ideas ideas ideas ideas ideas SUPPORTABLE  PRODUCTS BOLD  = Industry Term Integration of Applications and Master Data Strategy Core Complete View – Understanding the Building Blocks
[object Object],[object Object],Business Process Layer  –  Standard   Workflow and Responsibilities (Engineering Change Control, Production Release Process,  Supplier Quote Process, Defect Management Process) IT Infrastructure Layer  –  Networks, Servers, Databases, Storage, Back-Up, Archive Presentation Layer  –  Web Channels internal and external; Social, Dashboards, Business Intelligence Increasing Architectural Maturity Business Process Maturity  IT Maturity Increase Organizational Maturity + Architectural Awareness = Success Data Layer  – System of Record for Master Data, Attributes, Field Mapping to Metrics, Clean-Up Appreciated the Complexity in Each “Architectural Block”
MCAD Tools Knowledge Sharing, Social Nets, and Webchannel Desktop Enterprise Systems Supplier 1 Supplier 3 ECAD Tools ECAD 1 ECAD 2 ECAD 3 Integrated As Built Master Data Raw Material Master SW Project Management, Dashboards (Rally) KM Platform  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SW CM – SVN Build Tools and Services  Test Scripting Build Configuration Management  RQMTS PDM Upgrade End of Life Established Standard LN DBs MS Visual Studio XCODE, Other Key IDEs SW Authoring Office, Project Authoring Systems New Platform  No Standard PDM SAP Some Integration Quality Platform (HPQC) Dashboards –  Metrics Manufacturing Transfer Testing HW Emerging Standard 2012 Proposal Purchase  Portals – ECoutlook Smart source-Ebid ISDE Core New Modeling  Integrated SW Development Environment- SW Environment) Supplier 2 Webchannel / Social Development Architectural Orientation and Strategic Planning Ability
Key Points Drives deeper “use-case” discussions  Refines functional requirement understanding Concentrates people on future state and consistency vs. current state, holding on to today Swim Lanes are organization independent Focuses training development on process not button clicks Focuses test plans for validation on key workflow performance  Business Process Focus – Low-Level Architecture    Swim Lanes
Global Standard Commercialization Process (future) 02/29/12 Eliminates barriers to internal sharing of resources Improves enterprise collaboration effectiveness PLM Initiative processes cut across many functional areas & sites Enables Metrics and Reporting Reduces organizational complexity Sets up foundation for continuous improvements Knowledge workers focus on innovation not communication
Structure Carefully Architected Business Process Research and Development Manufacturing and Regulatory Manage for fast idea cycles Manage for repeatability and consistency Understand Process Balance to Increase Productivity Innovation
Process-Based Training ,[object Object],[object Object],[object Object],[object Object],[object Object]
Complete  Teams = Successful PLM Results Business Process and  Metrics Development Technology  Partners & Application  Architecture IT Architecture, Master Data Cleaning and  Migration Trained in Leading Change Strategic Vision Careful Communications Coding and  Configuration  Skills for  implementation All skills are critical and equal for success Iterative  Project Management
[object Object],[object Object],[object Object],[object Object],Carestream Case Study
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ A”ras Innovator = “A”ttitude & “A”dvantages
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Across 4 Major Sites Rochester (DCS, HCIS) Oakdale (DO) Woodbridge (CMI) Shanghai (DCS, DO, CMI, Rayco) + 11 additional Global Sites for CAPA & AMS Requiring Involvement of ~75 Subject Matter Experts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Package Parts Mgmt. Commercial Parts Mgmt. CAPA Mgmt. Audit Mgmt Supplier Collaboration Product/Team Mgmt. Feature Function Request Mgmt. PLI Provides the Foundation for Future Process Standardization Dropped from Phase 1 Case Study Goal, Phase 1 – Implement a Global PLM that delivers:
Baseline Comparisons ,[object Object],[object Object],[object Object],[object Object],[object Object],*When suppliers access the system >$75/user Industry Expert (Typical PLM)  Carestream PLI- ARAS Schedule  (Implement & Deploy) 18-24 months 19 months deliver features  24 months stabilized deploy Implementation Cost $4000/user $3300/user Maintenance Cost  $360/user $300>$165>*$75 Functionality for a Phase 1  Engineering Change Configuration/Revision Control BOM Management Supplier Collaboration Product/Portfolio Management Closed-Loop  Engineering Change Configuration/Revision Control BOM Management Deviation Authorization Product Defect Management Audit Management SAP Integration # of Sites for Deployment 3  4 Development Sites Internal Resources to coordinate (in addition to implementation) 5.5 FTE 5.5 FTE Subject Matter Involvement 60 75
Strategic Take Away ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Practical Take Away ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Willing to talk more about PLM…?
Contact Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Plm rev5 innovation 2012

  • 1. Global New Product Commercialization Product Lifecycle Management Implementing Successful Transformational Change David G. Sherburne Director Global R&D Effectiveness And Engineering IT (and PLM simple license model advocate)
  • 2.
  • 3.
  • 4. Global R&D and Manufacturing Manufacturing R&D Both Manufacturing and R&D Oakdale, Minnesota Shanghai, China Windsor, Colorado White City, Oregon Rochester, New York Yokneam, Israel Ra’anana, Israel Baltimore, Maryland Atlanta, Georgia Woodbridge, Connecticut Toulouse, France Paris, France Xiamen, China London, United Kingdom Berlin, Germany Guadalajara, Mexico A global company with Manufacturing and R&D locations around the world
  • 5.
  • 6. Non- Standard Commercialization Process 02/29/12 Gaps between blocks represent inefficient manual sharing of information. Innovative people innovate many local processes. Local resources focus on product families Complexity increased as work required flow between sites.
  • 7. Point Solutions worked but lacked proper architecture to enable global productivity Enterprise PDM Authoring MCAD Tools NX Pro/E SolidWorks AutoCAD ECAD Tools Mentor DX Cadence OrCAD Altium Software Authoring Desktop Tools (Browser, MSOffice, etc) EE File Shares, library cache MQDS SAP Lotus Notes DB CAPA SOP DA MMR Lotus Domino DocManager Version Control Tools DOORS Requirements Management Tools Clearcase Subversion PVCS StarTeam ClearQuest Defects Enhancement Requests BOM Electrical Part Data, RoHS Part Data CAD Files PDF’s Quality Center External Systems Standalone Systems Manual Integration Automated Integration Information Flow No Integration No Integration No Integration No Integration MS Project Team Room CAPA CAPA Confluence Excel Sys 9K RoHS, DoC, MSDS (no home) CAD Files PDFs CIDx Intralinks Teamcenter File Shares EQDS CQuest No Integration No Integration No Integration Problem was caused by an “IT Cost Center” mentality and non- coordinated local efforts
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  • 16. Product Planning Definition PLM – Product Life Cycle Management Platform PDM – Data Management for Hardware ALM – Data Management for Software Hardware Design Authoring – CAD-ME,EE Software Design – Authoring IDE Project Management - PCP Quality Data Management Portfolio – Dashboards, Metrics, Web Channels Portfolio Management Manufacture and Sustain Service Delivery, Pubs,Training ideas ideas ideas ideas ideas SUPPORTABLE PRODUCTS BOLD = Industry Term Integration of Applications and Master Data Strategy Core Complete View – Understanding the Building Blocks
  • 17.
  • 18.
  • 19. Key Points Drives deeper “use-case” discussions Refines functional requirement understanding Concentrates people on future state and consistency vs. current state, holding on to today Swim Lanes are organization independent Focuses training development on process not button clicks Focuses test plans for validation on key workflow performance Business Process Focus – Low-Level Architecture  Swim Lanes
  • 20. Global Standard Commercialization Process (future) 02/29/12 Eliminates barriers to internal sharing of resources Improves enterprise collaboration effectiveness PLM Initiative processes cut across many functional areas & sites Enables Metrics and Reporting Reduces organizational complexity Sets up foundation for continuous improvements Knowledge workers focus on innovation not communication
  • 21. Structure Carefully Architected Business Process Research and Development Manufacturing and Regulatory Manage for fast idea cycles Manage for repeatability and consistency Understand Process Balance to Increase Productivity Innovation
  • 22.
  • 23. Complete Teams = Successful PLM Results Business Process and Metrics Development Technology Partners & Application Architecture IT Architecture, Master Data Cleaning and Migration Trained in Leading Change Strategic Vision Careful Communications Coding and Configuration Skills for implementation All skills are critical and equal for success Iterative Project Management
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Notes de l'éditeur

  1. Hello Everyone, Today I’m going to speak about how to set up a successful business transformation through implementation of a PLM platform.
  2. Cover topics
  3. Wide variety of products for both Medical and Dental Imaging
  4. We are a global company and have development and manufacturing sites world wide. Built from mergers and acquisitions so we have a wide variety of corporate and geographic cultures.
  5. General Picture of the inefficient and ineffective information sharing and utilization within Health Group PCP related information has been grouped into 4 major categories – Project Related Information (DHF - schedules, risk management, gate deliverables, meeting information, discussion databases and so on) Product Design Information (DMR – Parts, BOM, specifications, configurations, change management, packaging, labeling, service procedures and methods, production procedures and methods) Product Manufacturing Information (DHR – build information, serial numbers, verification records, receiving records, inspection records, supplier CAPAs, inventory, purchasing info, shipping information) Product Service Information (Customer problems, service call information, product installation and service history) Global - Information sharing examples: Global design transfer (214, Columbia to Shanghai) Production transfer (214, Columbia to KEPS)
  6. We inherited a mess. Caused by the IT cost center mentality, under investment causes many point solutions to be implemented and little architecture consideration.
  7. Demands on key knowledge workers are ever increasing.
  8. Left text box – Removed extra space before “knowledge” Left text, 3 rd bullet – Was “Home” intentional? If so, no prob. Right text, 1 st bullet – Changed “Ensures” to “Ensured”; removed cap from “scalability” 4 th bullet – Changed “Leverages” to “Leveraged” – Unless you want all of this text to be in present tense. If so, everything needs to be changed to present tense, i.e., allows, focuses, ensures, improves, leverages… Nice bridge.  I said this on my first pass. Now that I am reviewing the slide show – this is YOUR photo? It really is GRAND!
  9. 1 st line – Inserted “the” before capabilities and removed “that” 2 nd line – Removed extra space after “platform” 3 rd line – Applied apostrophe to “partners’” and added a hyphen to “long-term” 4 th line – Inserted an en dash before “fully” Last bullet – Added a hyphen to “high-level”
  10. Title – Changed the hyphen to an en dash; capitalized to “Yourself” Bulleted text – The title indicates “advice” – present tense; changed “Looked” to “Look”; aligned text Text within boxes – Centered all text left to right and to to bottom; also initial capped primary text. Moved bottom arrow up a bit Bottom line of text – Recentered.
  11. Left text – Initial capped all necessary text. 6 th bullet – Inserted an en dash to be consistent with 5 th bullet formatting. Right text – Removed underline, applied bold font; applied bullets; reduced space between bulleted text; made all ellipses the same length. 5 th bullet – Changed to “tags”; last bullet (models) are the “gifts” that “keep on” vs. “gift that keeps”
  12. NOTE: There is something wrong with the transition from slide 19 through 20. I checked the original slide show and the same thing happens. 19 stays on screen, use down arrow, it zooms through slide 20, and sticks to slide 21. I’ll let you deal with this. Moved text box to the right. Nice cheesecakes… ;o) 2 nd line – Inserted a serial comma after “estimates” 3 rd line – Inserted “and” before “maximized”; set off “along the way” with commas. 4 th line – Added a hyphen to “third-party”; nice way to get advice 5 th line – Inserted a serial comma after “drivers”; “deeply understand” is excellent Last line – Inserted a serial comma after “risk”
  13. Left, 2 nd gray box – Removed extra space before “Definition” Centered things; made the boxes equal in size; lined things up, indented text, added spacing, etc.
  14. 1 st subject – Inserted “both” before “internal and external” and placed a semicolon after “external” Changed all hyphens to en dashes with a space on each side. 2 nd subject – Removed period after “Responsibilities” 3 rd subject – Inserted a serial comma after “Clearquest” 4 th subject – Changed to “Clean-Up” Last subject – Changed to “Back-Up” Last line – Stretched and centered
  15. 1 st check mark, center – Indented text. Upper right text – Placed a serial comma after “Nets”; changed hyphen to en dash after “Dashboards” Bottom left, 2 nd text box – Changed hyphen to en dash after “CM” Bottom, right yellow text box – Removed Period after “Services”; removed extra spaces after “Management”
  16. Title – Changed hyphen to an en dash. Note: Top line within flowchart – “Proce..” Process is cut off. Key Points – Removed underline; applied bold 1 st subject– Added a hyphen to “use-case” 3 rd subject – Added period after “vs.” 4 th subject – Added “are” after “Lanes” and removed capitalization from “organization” and “independent”
  17. Streamline flow of data between functional organizations and across sites. Remove the gaps (inefficiencies and ineffectiveness). Enables cross-site standardization (collaboration with Shanghai, Oakdale, Rochester 214)
  18. Recentered mid graphics, but during slide show the pointer does not settle back down at center…
  19. Title – Added hyphen Moved text box to the left and increased space between bulleted text. 1 st bullet – Removed capitalization to “process”; changed the comma to a semicolon; removed period after “adoption” 3 rd bullet – Removed the underline in the space after “process”; inserted an en dash before “not”; removed cap to “technology” 5 th bullet – Added a hyphen to “self-paced” and fixed the rest of the formatting; added a comma after “deliver” and inserted “it’s” after “but.” Photo – Moved to the left a bit.
  20. Applied bullets because it is easier to read. 2 nd bullet – Capitalized to “Source” Last bullet – Change “Learnings” to “Findings”
  21. Title – Changed the dash to an equals symbol and changed the “and” to an ampersand so you can keep the normal title text. 1 st bullet – Inserted a serial comma after “locations”; replaced ellipsis with en dash; changed “key to ubiquitous access internal and external” to “key to ubiquitous internal and external access” 3 rd bullet – Changed the ellipses to the regular three periods. 4 th bullet – Removed period at the end of the statement. 5 th bullet – Changed to “e-Signature Help” and moved it to the second line; 2 nd to last bullet – Changed “, that” to “, which” Last bullet – Placed an en dash after “Core” and changed “its” it “it’s” (it is) Stress subscription based model, crazy spreadsheets, Subscription is Predictable. What is the true financial risk? Open source gives maybe the SW for free BUT not free to implement so we needed a win win partnership Once implemented its ours… free to scale!
  22. Yikes!! Title – Fixed up with en dashes and spacing changes. Top section, 2 nd left line – Added hyphens Last line – Removed space after forward slash Top section, right text – Added periods to all abbreviations of “Mgmt.” Right, last line of red text – Capped to “Phase”; removed extra space after “Dropped” 2 nd to last line of text – Removed extra space before the symbol and centered. Bottom text, right – Fixed all of the en dashes. Last line – “PLI” or “PLM”?
  23. 1 st line – Capitalized to “Points” Moved text box to the right; moved bullets to the left. 1 st bullet – Change “worker than” to “worker that” 2 nd bullet – Removed all of the extra spaces; inserted an en dash before “verification…”; also – Do you mean “Part 11” or “Phase 2”? 3 rd bullet – “OOB solution”? Is this correct? If so, cool. Table, right column, first line – Fixed spacing in text by removing extra spaces. 2 nd line – Removed space before “$165” 3 rd line – Changed to “Closed-Loop” with a hyphen Cover the cost model benefits
  24. Title – Removed extended ellipsis to three periods and added a question mark. Moved text box up and to the right. 1 st line – Moved to flush left. Bullets – Changed font size and spacing