Here's the abstract from my conference session: E-learning in the business world has the potential to be extremely effective and enjoyable, though that potential often goes unrealized. In this session, we will discuss learning-by-doing, scenario-based methods to create learning experiences that teach skills that will apply on-the-job and provide an enjoyable (and sometimes emotionally-moving) experience for the learner. I will show examples of e-learning experiences that have been considered successful, and discuss the design process used to create these experiences. Contrasts will be drawn between various online pedagogical methods which involve applications of educational theory and research to practical training problems in business.

1. Creating a True “E-Learning User Experience” in Corporate Training David Guralnick, Ph.D. Kaleidoscope Learning & Teachers College, Columbia University New York, NY, USA [email_address] www.kaleidolearning.com

3. Corporate E-Learning Today: | What is the user experience usually like?

7. Demonstration: Guest Service Training

9. Demonstration

15. CAMT Training - Demo