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Emerging Paradigm of Converging
Technologies in ICT Management Practices
Prof. DP Sharma(Dr)
http://dpsharma.info
Keynote Speech in International Conference ICNEE 2012 Kualalumpur,
Malaysia
Kualalumpur, 24 July 2012
21st Century & Characteristics
of Economies
• Driven by the services sectors
• Founded on information/communication
networks – next generation Internet
• Dependent on effective reforms in the
telecom sector – information infrastructure
• Strengthening links among local, national,
regional, internatonal networks and markets
Stages of Telecom Sector Reforms
• Telecom Liberalization (Participation, Univ. Access)
• Expanding Network Capacity (Broadband)
• Preparing the Network Foundation for New Services
• Developing New Services - “killer applications!”
• Applying Services Productively in Different Sectors
• Telecom Reform & Regulation – Key Driver for
Implementing Policy Reforms for the e-economy
INFORMATION INFRASTRUCTURES
Regional
Development
Finance/
Banking
Disaster Management
Travel & Tourism Manufacturing
Media & Cultural Sectors
Health/Medical Government Services Education/Training
Applications
Electronic Services
(Pay TV, VAS, Internet)
Multimedia, etc.
(Public, User group, Private)
Content
Broadcast
Media
Film
Libraries
Software
etc
Interactivity
(Instant & Delayed)
Voice
Data
Sound
Graphics
Video
Telecommunication
Facilities Network
(Information Superhighway)
Computing / Information
Technology
Telecommunication
Equipment Manufacturing
Equipment
Supply
Telecom
Infrastructure
Service
Development
Competitive
Markets
Monopoly/duopoly/oligopoly Competitive
Markets
Internet
VAS
Databases
Network
Management
Telecom
Equipment
Computer
Hardware
Software
Consumer
Electronics
PTOs
The value chain in telecom sector
Judicious Significance of
Network Unbundling for
Convergence
• Industry Sectors - Equipment, Operator
Networks, Services
• Fixed and Mobile
• Basic Network Layers
• *Content
*Communication Services
*Network Protocols, OSS & Management
*Equipment & Facility Capability
Convergence Sectors Drivers of Convergence
•Technology
• Industry-Supply
• Market-Demand
• Policies/Regulation
•Industry Specific
•Convergent
Applications
• Finance
• Commerce
• Education
• Health
• Publishing
• Manufacturing
• etc.
Content
Telecom
Computing
The Dimensions of Convergence on the Information
Infrastructures
Criteria for Economic Growth
Technologies
Policies
Markets
Applications Services
Regulations
Policy & Regulation: Catalyst for, or Constraint upon Growth?
Progress & Telecom Reforms
• Now 130+ Countries with Separate
Telecom Regulatory Authorities
• WTO Commitments to Liberalization
• Industry Specific Focus of Reforms
• Successes, Failures, Unanticipated
Difficulties, Continuing Delays
• Policy and Regulatory Reform is
Proceeding at a Slower Pace than
Technology Development or Market and
Service Potential
Progress & Telecom Reform
• Regulation is often the limiting factor constraining
growth
• It is not a simple matter of removing regulations or
eliminating regulators. It is enhancing their
competence and credibility.
• Sound regulatory foundations are needed to
attract investment, foster applications of new
technologies and development of new services.
• The speed of regulatory reforms needs to
increase and be directed to providing a foundation
for network-based e- Economies.
Information Infrastructure:
Investments
• Mobile - licenses - operating; spectrum
- network development
• Privatising telecom incumbents
- licenses – operating; IPO
- network development obligations
• Competitive network operators
- fibre transmission
- city / business LANs
• Software, services and content (e.g., Internet)
Information Infrastructure:
Investment Deficiencies 21st C
• Local - basic services access
- broadband access
• Universal access - voice
- broadband
• Internet - local services and content
• Applications - e-economy; e-society
Policy, Regulation & Network
Investment
• Licensing - paying for the privilege
• Annual Fees and charges
• Restrictions on investment opportunities
• Price and/or profit regulation
• Policy & regulatory risk
Unresolved Network Market
Issues
• Public Resource Infrastructures for Telecom
Networks - Rights of Way, Spectrum, Numbers,
Names
• Interconnection
• Termination Number Monopolies
• Access Limitations in the Face of Positive
Externalities
• Leverage Opportunities for Monopoly Nodes in the
Network
• Achieving Faster Infrastructure Network Development
Elements of Policy and Regulatory
Risk in Information Infrastructure
Development
• Credibility – regulatory independence from political
intervention on substantive issues
• Credibility – Regulatory independence from
incumbent monopoly power
• Transparent processes
• Accountability for performance
• Competence and skills
• Commitment to implement policy objectives
• Evident fairness
Shifting Policy/Regulatory
Priorities to Stimulate Investment
• From supply of network facilities to stimulation of
demand to justify investment
• From physical capital to human capital
- awareness, skill, capabilities
- applications by individuals & organisations
• Diverse sources of private and public investment
- operators, service providers,
- intermediaries (e.g., Telecentres), user applications
Regulatory Relations
Affecting Sector Investment
Demand/
Need
Regulation
Policy
End Users
Services
Facilities
Supply Telecom/ICT
Sector
Intermediaries
Public Resources Applications
Demand/
Need
Regulation
Policy
End Users
Services
Facilities
Supply Telecom/ICT
Sector
IntermediariesIntermediaries
Public Resources Applications
Next Generation Infrastructure
• Role of the Market
• Digital Divide
• Role of Government
*Promote Participation & Competition
*Direct Regulation
*Public Sector Applications
*Public Investment - eg., Broadband
*Public/Private Partnerships
• At What Level Should Gov’t Intervene?
Paths to Universal Access
• Voice - prepaid mobile
• Internet, e-economy, e-society
- fixed & wireless network extensions
- new operators – energy, transport
- radio and TV distribution networks
- retail service suppliers, ISPs, VANS
- greater role for intermediaries
Capacity – building for ICT
Convergence Opportunities:
Requires Investment in Human Capital
• Policy analysis & regulation
• Strategic analysis & management
• Innovation, experimentation &
flexibility
• Demand-led diffusion of core skills
• Network linkages
Proactive Policy & Regulation for
Implementing Convergence
Opportunities
• Create a favourable investment environment
for physical & human capital
• Minimize barriers to participation
• Facilitate demand as well as supply
• Apply skills and strategic management to
achieve the spirit of the policy objectives
• Can only be done if regulatory structure is
transparent and credible
World Dialogue on Regulation for
Network Economies
Mission:
• to facilitate an international dialogue that
generates and disseminates new knowledge
• on frontier issues in regulation and
governance
• to support the development of network
economies
World Dialogue on Regulation for
Network Economies
Activities:
• Research on priority policy/regulation
issues
• Dialogue – www.regulateonline.org
- e-brief
• Expert Forum Meetings
• Reports
World Dialogue on Regulation for
Network Economies (WDR)
(available at www.regulateonline.org)
Reports
• The Next Step in Telecom Reform:
ICT Convergence Regulation or Multi sector Utility
Regulation ? (2003)
• Stimulating Investment in Network Development:
Roles for Regulators (2005)
• Diversifying Participation in Network Development
(forthcoming late 2006)
World Dialogue on Regulation
for Network Economies:
Institutional Partners
• infoDev, World Bank
• IDRC Canada
• LIRNE.NET
• Research Partner University Centres
around the world
World Dialogue on Regulation for
Network Economies
• Participate in the Dialogue; review and comment on the
research, www.regulateonline.org
LIRNE.NET, www.lirne.net
• A Strategic Collaboration for applied research, training, policy
and regulation support, relating to information infrastructure and
new network economy development
• Center for Tele-Information (CTI), TU Denmark
• Economics of Infrastructures, TU Delft, Netherlands
• LINK Centre, Wits University, South Africa
• LIRNEasia, Colombo, Sri Lanka
• LIRNEamericas, Montevideo, Uruguay
• Media@lse, London School of Economics, UK

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Emerging Paradigm of Converging Technologies in ICT Management

  • 1. Emerging Paradigm of Converging Technologies in ICT Management Practices Prof. DP Sharma(Dr) http://dpsharma.info Keynote Speech in International Conference ICNEE 2012 Kualalumpur, Malaysia Kualalumpur, 24 July 2012
  • 2. 21st Century & Characteristics of Economies • Driven by the services sectors • Founded on information/communication networks – next generation Internet • Dependent on effective reforms in the telecom sector – information infrastructure • Strengthening links among local, national, regional, internatonal networks and markets
  • 3. Stages of Telecom Sector Reforms • Telecom Liberalization (Participation, Univ. Access) • Expanding Network Capacity (Broadband) • Preparing the Network Foundation for New Services • Developing New Services - “killer applications!” • Applying Services Productively in Different Sectors • Telecom Reform & Regulation – Key Driver for Implementing Policy Reforms for the e-economy
  • 4. INFORMATION INFRASTRUCTURES Regional Development Finance/ Banking Disaster Management Travel & Tourism Manufacturing Media & Cultural Sectors Health/Medical Government Services Education/Training Applications Electronic Services (Pay TV, VAS, Internet) Multimedia, etc. (Public, User group, Private) Content Broadcast Media Film Libraries Software etc Interactivity (Instant & Delayed) Voice Data Sound Graphics Video Telecommunication Facilities Network (Information Superhighway) Computing / Information Technology Telecommunication Equipment Manufacturing
  • 6. Judicious Significance of Network Unbundling for Convergence • Industry Sectors - Equipment, Operator Networks, Services • Fixed and Mobile • Basic Network Layers • *Content *Communication Services *Network Protocols, OSS & Management *Equipment & Facility Capability
  • 7.
  • 8. Convergence Sectors Drivers of Convergence •Technology • Industry-Supply • Market-Demand • Policies/Regulation •Industry Specific •Convergent Applications • Finance • Commerce • Education • Health • Publishing • Manufacturing • etc. Content Telecom Computing The Dimensions of Convergence on the Information Infrastructures
  • 9. Criteria for Economic Growth Technologies Policies Markets Applications Services Regulations Policy & Regulation: Catalyst for, or Constraint upon Growth?
  • 10. Progress & Telecom Reforms • Now 130+ Countries with Separate Telecom Regulatory Authorities • WTO Commitments to Liberalization • Industry Specific Focus of Reforms • Successes, Failures, Unanticipated Difficulties, Continuing Delays • Policy and Regulatory Reform is Proceeding at a Slower Pace than Technology Development or Market and Service Potential
  • 11. Progress & Telecom Reform • Regulation is often the limiting factor constraining growth • It is not a simple matter of removing regulations or eliminating regulators. It is enhancing their competence and credibility. • Sound regulatory foundations are needed to attract investment, foster applications of new technologies and development of new services. • The speed of regulatory reforms needs to increase and be directed to providing a foundation for network-based e- Economies.
  • 12. Information Infrastructure: Investments • Mobile - licenses - operating; spectrum - network development • Privatising telecom incumbents - licenses – operating; IPO - network development obligations • Competitive network operators - fibre transmission - city / business LANs • Software, services and content (e.g., Internet)
  • 13. Information Infrastructure: Investment Deficiencies 21st C • Local - basic services access - broadband access • Universal access - voice - broadband • Internet - local services and content • Applications - e-economy; e-society
  • 14. Policy, Regulation & Network Investment • Licensing - paying for the privilege • Annual Fees and charges • Restrictions on investment opportunities • Price and/or profit regulation • Policy & regulatory risk
  • 15. Unresolved Network Market Issues • Public Resource Infrastructures for Telecom Networks - Rights of Way, Spectrum, Numbers, Names • Interconnection • Termination Number Monopolies • Access Limitations in the Face of Positive Externalities • Leverage Opportunities for Monopoly Nodes in the Network • Achieving Faster Infrastructure Network Development
  • 16. Elements of Policy and Regulatory Risk in Information Infrastructure Development • Credibility – regulatory independence from political intervention on substantive issues • Credibility – Regulatory independence from incumbent monopoly power • Transparent processes • Accountability for performance • Competence and skills • Commitment to implement policy objectives • Evident fairness
  • 17. Shifting Policy/Regulatory Priorities to Stimulate Investment • From supply of network facilities to stimulation of demand to justify investment • From physical capital to human capital - awareness, skill, capabilities - applications by individuals & organisations • Diverse sources of private and public investment - operators, service providers, - intermediaries (e.g., Telecentres), user applications
  • 18. Regulatory Relations Affecting Sector Investment Demand/ Need Regulation Policy End Users Services Facilities Supply Telecom/ICT Sector Intermediaries Public Resources Applications Demand/ Need Regulation Policy End Users Services Facilities Supply Telecom/ICT Sector IntermediariesIntermediaries Public Resources Applications
  • 19. Next Generation Infrastructure • Role of the Market • Digital Divide • Role of Government *Promote Participation & Competition *Direct Regulation *Public Sector Applications *Public Investment - eg., Broadband *Public/Private Partnerships • At What Level Should Gov’t Intervene?
  • 20. Paths to Universal Access • Voice - prepaid mobile • Internet, e-economy, e-society - fixed & wireless network extensions - new operators – energy, transport - radio and TV distribution networks - retail service suppliers, ISPs, VANS - greater role for intermediaries
  • 21. Capacity – building for ICT Convergence Opportunities: Requires Investment in Human Capital • Policy analysis & regulation • Strategic analysis & management • Innovation, experimentation & flexibility • Demand-led diffusion of core skills • Network linkages
  • 22. Proactive Policy & Regulation for Implementing Convergence Opportunities • Create a favourable investment environment for physical & human capital • Minimize barriers to participation • Facilitate demand as well as supply • Apply skills and strategic management to achieve the spirit of the policy objectives • Can only be done if regulatory structure is transparent and credible
  • 23. World Dialogue on Regulation for Network Economies Mission: • to facilitate an international dialogue that generates and disseminates new knowledge • on frontier issues in regulation and governance • to support the development of network economies
  • 24. World Dialogue on Regulation for Network Economies Activities: • Research on priority policy/regulation issues • Dialogue – www.regulateonline.org - e-brief • Expert Forum Meetings • Reports
  • 25. World Dialogue on Regulation for Network Economies (WDR) (available at www.regulateonline.org) Reports • The Next Step in Telecom Reform: ICT Convergence Regulation or Multi sector Utility Regulation ? (2003) • Stimulating Investment in Network Development: Roles for Regulators (2005) • Diversifying Participation in Network Development (forthcoming late 2006)
  • 26. World Dialogue on Regulation for Network Economies: Institutional Partners • infoDev, World Bank • IDRC Canada • LIRNE.NET • Research Partner University Centres around the world
  • 27. World Dialogue on Regulation for Network Economies • Participate in the Dialogue; review and comment on the research, www.regulateonline.org LIRNE.NET, www.lirne.net • A Strategic Collaboration for applied research, training, policy and regulation support, relating to information infrastructure and new network economy development • Center for Tele-Information (CTI), TU Denmark • Economics of Infrastructures, TU Delft, Netherlands • LINK Centre, Wits University, South Africa • LIRNEasia, Colombo, Sri Lanka • LIRNEamericas, Montevideo, Uruguay • Media@lse, London School of Economics, UK