1. Leadership

7. The Managerial Grid 1,9 Country club management Thoughtful attention needs of people for satisfying relationships leads to A comfortable, friendly organization atmosphere and work tempo 9,9 Team management Work accomplishment is from committed people, interdependence through a “common stake” in organization purpose leads to relationship of trust and respect 1,1 Impoverished Management Exertion of minimum effort to get required work done is appropriate to sustain organization membership 5,5 Organization Man Management Adequate organization performance possible through balancing the necessity to get out work with maintaining morale of the people at a satisfactory level 9,1 Authority-Obedience Efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimal degree 1 2 3 4 5 6 9 8 7 1 2 3 4 5 6 7 8 9 Concern for production Low High Low High Concern for people

10. Hersey and Blanchard’s Situational Theory Task behavior Delegating P articipating selling telling Relationship behavior (Low) (High) High Moderate Low M4 M3 M2 M1 Immature Mature Maturity of follower( s) (High) High Task and low relationship Low Relationship and Low task High relationship And low task High Task And High relationship Style of Leader

14. The Activities of Successful & Effective leaders Type of Activity Description categories Derived from free Observation Interacting with outsiders Traditional Management Networking Human Resource Management Exchange Information Handling paperwork Planning Decision Making Controlling Routine Communication Socializing /Politicking Motivating/Reinforcing Disciplining/Punishing Managing conflict staffing Training/Developing