B2B Inside Sales Support is a full start to finish sales program led by a team of sales professionals. We manage the entire process from generating the leads all the way through closing the sale and following up. We have created a true sales-driven culture focused on winning together, because your success is a team responsibility. The sales team has daily huddles each morning to discuss effective strategies, best practices, benefit statements, and innovative ways to overcome any objections of your product. Such collaborations help hone our message to the customer and ensure our communications are aligned with market feedback.

2. END TO END
B2B INSIDE SALES
Dialogue Marketing’s outsourced
B2B inside sales support is an end
to end sales process.
The entire process, from generating
leads to closing the sale and following
up, is handled by our team of sales
professionals.
We pride ourselves on our clients’
growth because our success is
dependent on our clients’ success.
Dialogue Marketing has created a
sales-driven culture to reiterate our
goal of succeeding together.

3. Our B2B inside sales philosophy was
developed with an emphasis on relationship
selling. Relationship selling establishes
trust and builds a relationship with the
prospect every time they are contacted.
Leads are assigned to an agent, so one
representative is making each contact
throughout the sales process.
To further the customer experience, our
B2B inside sales team leverages the
benefits of a multi-channel strategy.
B2B INSIDE SALES
TECHNIQUES

4. RECRUITING FOR
B2B INSIDE SALES
When recruiting for your program, we
will work together with your team to
determine the profile of the target
candidate. We don’t assume that all
sales people are created equal and
that any call center agent can handle
sales programs.
Our recruiting success is heavily
influenced by our behavioral base
interviewing system, known as STAR
(Situation Task Action Result). This
system features customized interview
guides that focus on
performance/behavioral interviews.

5. B2B inside sales service is a cost
effective solution to increasing sales
in a timely manner. Our sales
program has numerous benefits for
our clients including:
• End to end B2B inside sales
process
• Highly skilled sales professionals
• Our sales representatives are
knowledge brand advocates – not
script readers
• Performance based compensation
motivates agents to succeed
• Reduce cost and risk of expanding
your business
BENEFITS OF
B2B INSIDE SALES

6. To learn more about improving customer
service through social media monitoring call
us at 800.523.5867 or contact us.
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7. THANK YOU