2. GO GLOBAL
Go ahead, extend your company’s
reach. Dialogue Marketing knows it’s
important to provide companies with
quality customer service internationally.
Our call center in Costa Rica specializes
in inbound customer care and outbound
sales 24/7 to help your company better
serve its Latin and South American
consumers.
3. CONSIDERATIONS
When considering outsourcing customer
service, it’s important to select a
company that has experience and the
technological resources to provide
personalized customer service.
4. Dialogue Marketing is a BPO company
with more than 30 years of customer
service experience.
We also create in-house software
programs that can be catered to fit the
needs of the client.
By utilizing the latest software, we are
able to build custom solutions to best
serve our clients’ needs.
ABOUT US
5. SECURE
LOCATIONS
Stretch out those business muscles and
tap into your company’s desired
international market with the help of
Dialogue’s call center in Costa Rica.
Our Costa Rica call center location is a
10,000 square feet facility with 24/7
security to keep your company’s
information safe.
6. Our Costa Rica location offers benefits that
U.S. outsourcing call centers cannot offer
and at a lower overall cost, including bi-
lingual agents that have experience
working with multinational clients.
GROW YOUR
BUSINESS
7. The services of our Costa Rica call
center facility include:
• Phone calls routed from Troy, MI
location
• Backup Generators
• Citrix virtual computer runs all servers
through Ohio office
• Data warehousing in U.S location
• Uninterrupted Power Supply (UPS)
• Multiple internet carriers connected
through fiber
UNIQUE
ACCOMIDATIONS
8. GET
AHEAD
Dialogue Marketing’s expansion into
Costa Rica gives your offshoring strategy
a competitive business advantage without
sacrificing quality customer service.
9. JOIN US
Our call center is in a county with a
large educated population and a 2.15
million labor force.
Let us help you manage your
outsourcing services internationally
through our call center in Costa Rica.
