4. What We’ll Be Learning Today
What is UR?
Why do UR?
User Research Methods
Observation
In Depth Interviews
Contextual Inquires
Diary Studies
Usability Testing
Live Usability Testing
5. What is User Research?
Understanding past and current
behaviors in order to use them as a
proxy for future behaviors.
Understanding the why.
6. Why do User Research?
gain empathy
their motivations
their values
their needs
their behaviors
7. User Research Methods
observation
in-depth interviews
contextual inquiries
diary studies
Pre-Prototype
Post-Prototype
usability testing