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Digital Leaders - Mike Beaven
- 1. Government Digital Service Michael Beaven
- 2. GDS
- 3. Create GDS Fix Publishing Fix Transactions Go Wholesale GDS
- 4. Launch November 2011 GOV.UK launch October 2012 Inside Gov launch November 2112 SLC application live November 2012 OPG Alpha live December 2012 Story so far - products GDS 4
- 5. Digital Leaders Network established Digital Advisory Board Cross Government Digital Strategy Departmental Digital Strategies Story so far - engagement GDS 5
- 6. Trust Users Delivery GDS
- 7. Our overarching aim is to provide user-focused, cost effective and maintainable digital services, by: •working with departments and agencies to shape and steer their digital transformation projects. •understanding what they do, who they do it for, their legacy challenges and the saving opportunities from channel shift and technology replacement. We then support delivery in either a a co-delivery or consultancy model. Transformation GDS 7
- 8. Pilot Programme GDS 8
- 9. Landscape GDS 9
- 10. volume (000s) CPT PAYE online 97,421 £2.89 Vehicles online logbook 22,794 £2.15 Paperless Self-assessment 17,947 £3.36 Criminal Record Checks 3,800 £28 Visitor visa applications 3,400 £225 Land Registry 2,200 £7.74 RPA 105 £727 Prison visits booking 4,600 Personalised Registration 1,602 Civil claims 1,476 Intellectual Property office 520 PIP 436 Waste registration 250 Carers Allowance 244 Insolvency services 226 LPA 200 Landscape GDS 10
- 11. Aims GDS 11
- 12. PROPOSITION ASSESSMENT Enablers GDS
- 13. Not… DELIVERY APPROACH But… Enablers GDS
- 14. DESIGN PRINCIPLES Enablers GDS GDS
- 15. CO-DELIVERY Enablers GDS
- 16. CAPABILITY BUILDING Enablers GDS
- 17. SUPPLIERS TO WORK WITH Enablers GDS
- 18. EXPERT RESOURCE Enablers GDS
- 19. SERVICE STANDARD Enablers GDS GDS
- 20. Exemplar Projects GDS 20
- 21. Approach to exemplars GDS 21
- 22. Approach to exemplars GDS 22
- 23. What do you do? Who do you do it for? What is stopping you doing better? Discovery GDS 23
- 24. Clear understanding of product and proposition Outline plan, costs and business case Actionable next steps Outcomes GDS 24
- 25. Co-delivery at department Build skills capability in department Deliver improved service to citizens Delivery GDS 25
- 26. vs GDS
- 27. Mobilisation Culture and Governance Technical and supplier lecacy Challenges GDS 27
- 28. Thank you
Notes de l'éditeur
- What is GDS
- What is our purpose
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- Practical delivery
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- Note – website, not a document Actions Action 01 Departmental and transactional agency boards will include an active digital leader Action 02 Services handling over 100,000 transactions each year will be re-designed, operated and improved by a skilled, experienced and empowered Service Manager Action 03 All departments will ensure that they have appropriate digital capability in-house, including specialist skills Action 04 Cabinet Office will support improved digital capability across departments Action 05 All departments will redesign services handling over 100,000 transactions each year Action 06 From April 2014, all new or redesigned transactional services will meet the digital by default service standard Action 07 Corporate publishing activities of all 24 central government departments will move onto GOV.UK by March 2013, with agency and arm ’ s length bodies ’ online publishing to follow by March 2014 Action 08 Departments will raise awareness of their digital services so that more people know about them and use them Action 09 There will be a cross-government approach to assisted digital. This means that people who have rarely or never been online will be able to access services offline, and we will provide additional ways for them to Action 10 Cabinet Office will offer leaner and more lightweight tendering processes, as close to the best practice in industry as our regulatory requirements allow Action 11 Cabinet Office will lead in the definition and delivery of a new suite of common technology platforms which will underpin the new generation of digital services Action 12 Cabinet Office will continue to work with departments to remove legislative barriers which unecessarily prevent the development of straightforward and convenient digital services Action 13 Departments will supply a consistent set of management information (as defined by Cabinet Office) for their transactional services Action 14 Policy teams will use digital tools and techniques to engage with and consult the public
- Product Management Technical Architecture Customer Insight Service Design Proposition Management Procurement
- That seems friendlier and more interesting than ‘ agenda ’ does ’ t it?
- That seems friendlier and more interesting than ‘ agenda ’ does ’ t it?
- That seems friendlier and more interesting than ‘ agenda ’ does ’ t it?
- That seems friendlier and more interesting than ‘ agenda ’ does ’ t it?
- That seems friendlier and more interesting than ‘ agenda ’ does ’ t it?
- That seems friendlier and more interesting than ‘ agenda ’ does ’ t it?
- What is GDS
- That seems friendlier and more interesting than ‘ agenda ’ does ’ t it?
- Maybe your title too GDS logo