SlideShare a Scribd company logo
1 of 21
Download to read offline
H to G ( d K ) Your ITSM Initiative on Track
How Get (and Keep) Y     I ii i        Tk



        Hank Marquis
        Director, ITSM Consulting
        Sr. Analyst, ITSM Automation

        Enterprise Management Associates
             p         g
Source: CA
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track

More Related Content

Viewers also liked

Algo mas de mí
Algo mas de míAlgo mas de mí
Algo mas de míenjadani
 
Application of the Month: Nautilus
Application of the Month: NautilusApplication of the Month: Nautilus
Application of the Month: NautilusSreenadh H
 
Software 2008: The Convergence of Open Source & SaaS
Software 2008: The Convergence of Open Source & SaaSSoftware 2008: The Convergence of Open Source & SaaS
Software 2008: The Convergence of Open Source & SaaSdigitallibrary
 
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...digitallibrary
 
High Performance in Mobile Wireless Applications
High Performance in Mobile Wireless ApplicationsHigh Performance in Mobile Wireless Applications
High Performance in Mobile Wireless Applicationsdigitallibrary
 
Testarea: Prieten sau dusman? Adrian speteanu
Testarea: Prieten sau dusman? Adrian speteanuTestarea: Prieten sau dusman? Adrian speteanu
Testarea: Prieten sau dusman? Adrian speteanuTabăra de Testare
 
The On-Demand Project Execution Company
The On-Demand Project Execution CompanyThe On-Demand Project Execution Company
The On-Demand Project Execution Companydigitallibrary
 
What is DevOps? - ITSM Academy Webinar
What is DevOps?  - ITSM Academy Webinar What is DevOps?  - ITSM Academy Webinar
What is DevOps? - ITSM Academy Webinar ITSM Academy, Inc.
 
Physical Security & IT
Physical Security & ITPhysical Security & IT
Physical Security & ITdigitallibrary
 
Using Models for Incident, Change, Problem and Request Fulfillment Management...
Using Models for Incident, Change, Problem and Request Fulfillment Management...Using Models for Incident, Change, Problem and Request Fulfillment Management...
Using Models for Incident, Change, Problem and Request Fulfillment Management...ITSM Academy, Inc.
 
Open Innovation Y Sus Ventajas Sobre La GestióN Del Conocimiento
Open Innovation Y Sus Ventajas Sobre La GestióN Del ConocimientoOpen Innovation Y Sus Ventajas Sobre La GestióN Del Conocimiento
Open Innovation Y Sus Ventajas Sobre La GestióN Del ConocimientoDavid Torres
 
ITIL Service Strategy - ITSM Academy Webinar
ITIL Service Strategy - ITSM Academy Webinar ITIL Service Strategy - ITSM Academy Webinar
ITIL Service Strategy - ITSM Academy Webinar ITSM Academy, Inc.
 
Service Management Office
Service Management OfficeService Management Office
Service Management OfficeGholami Majid
 
Should you establish a Service Management Office (SMO) - ITSM Academy Webinar
Should you establish a Service Management Office (SMO) - ITSM Academy WebinarShould you establish a Service Management Office (SMO) - ITSM Academy Webinar
Should you establish a Service Management Office (SMO) - ITSM Academy WebinarITSM Academy, Inc.
 
How to implement effective ITSM System
How to implement effective ITSM SystemHow to implement effective ITSM System
How to implement effective ITSM SystemAna Meskovska
 
A Starter Guide to IT Managed Services
A Starter Guide to IT Managed ServicesA Starter Guide to IT Managed Services
A Starter Guide to IT Managed ServicesDavid Castro
 

Viewers also liked (19)

Oracao Que Deus Ouve
Oracao Que Deus OuveOracao Que Deus Ouve
Oracao Que Deus Ouve
 
Algo mas de mí
Algo mas de míAlgo mas de mí
Algo mas de mí
 
Qui Suis Je 1
Qui Suis Je  1Qui Suis Je  1
Qui Suis Je 1
 
Application of the Month: Nautilus
Application of the Month: NautilusApplication of the Month: Nautilus
Application of the Month: Nautilus
 
Software 2008: The Convergence of Open Source & SaaS
Software 2008: The Convergence of Open Source & SaaSSoftware 2008: The Convergence of Open Source & SaaS
Software 2008: The Convergence of Open Source & SaaS
 
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...
 
High Performance in Mobile Wireless Applications
High Performance in Mobile Wireless ApplicationsHigh Performance in Mobile Wireless Applications
High Performance in Mobile Wireless Applications
 
Testarea: Prieten sau dusman? Adrian speteanu
Testarea: Prieten sau dusman? Adrian speteanuTestarea: Prieten sau dusman? Adrian speteanu
Testarea: Prieten sau dusman? Adrian speteanu
 
The On-Demand Project Execution Company
The On-Demand Project Execution CompanyThe On-Demand Project Execution Company
The On-Demand Project Execution Company
 
What is DevOps? - ITSM Academy Webinar
What is DevOps?  - ITSM Academy Webinar What is DevOps?  - ITSM Academy Webinar
What is DevOps? - ITSM Academy Webinar
 
Physical Security & IT
Physical Security & ITPhysical Security & IT
Physical Security & IT
 
Using Models for Incident, Change, Problem and Request Fulfillment Management...
Using Models for Incident, Change, Problem and Request Fulfillment Management...Using Models for Incident, Change, Problem and Request Fulfillment Management...
Using Models for Incident, Change, Problem and Request Fulfillment Management...
 
Open Innovation Y Sus Ventajas Sobre La GestióN Del Conocimiento
Open Innovation Y Sus Ventajas Sobre La GestióN Del ConocimientoOpen Innovation Y Sus Ventajas Sobre La GestióN Del Conocimiento
Open Innovation Y Sus Ventajas Sobre La GestióN Del Conocimiento
 
ITIL Service Strategy - ITSM Academy Webinar
ITIL Service Strategy - ITSM Academy Webinar ITIL Service Strategy - ITSM Academy Webinar
ITIL Service Strategy - ITSM Academy Webinar
 
ITSM Governance Overview
ITSM Governance OverviewITSM Governance Overview
ITSM Governance Overview
 
Service Management Office
Service Management OfficeService Management Office
Service Management Office
 
Should you establish a Service Management Office (SMO) - ITSM Academy Webinar
Should you establish a Service Management Office (SMO) - ITSM Academy WebinarShould you establish a Service Management Office (SMO) - ITSM Academy Webinar
Should you establish a Service Management Office (SMO) - ITSM Academy Webinar
 
How to implement effective ITSM System
How to implement effective ITSM SystemHow to implement effective ITSM System
How to implement effective ITSM System
 
A Starter Guide to IT Managed Services
A Starter Guide to IT Managed ServicesA Starter Guide to IT Managed Services
A Starter Guide to IT Managed Services
 

Similar to How to Get (and Keep) Your ITSM Initiative on Track

Challenges financial information_systems_a_clarke
Challenges financial information_systems_a_clarkeChallenges financial information_systems_a_clarke
Challenges financial information_systems_a_clarkeShane Dempsey
 
Business: Security & Privacy
Business: Security & PrivacyBusiness: Security & Privacy
Business: Security & PrivacyJeremy Hilton
 
Managing Information Technology Services
Managing Information Technology ServicesManaging Information Technology Services
Managing Information Technology Servicesmichaelmadsen
 
3PD Last-Mile Delivery
3PD Last-Mile Delivery3PD Last-Mile Delivery
3PD Last-Mile Deliverybearleff
 
IT Shared Services Costing
IT Shared Services CostingIT Shared Services Costing
IT Shared Services CostingMiguel Garcia
 
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2postitSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2postJohann Diaz
 
Relating Enterprise Strategy
Relating Enterprise StrategyRelating Enterprise Strategy
Relating Enterprise StrategyToby_Vivek
 
Cybersecurity It Audit Services Gt April2012
Cybersecurity It Audit Services Gt April2012Cybersecurity It Audit Services Gt April2012
Cybersecurity It Audit Services Gt April2012Danny Miller
 
Iaitam 2012-zero-to-60-v2
Iaitam 2012-zero-to-60-v2Iaitam 2012-zero-to-60-v2
Iaitam 2012-zero-to-60-v2slemm
 
DFlabs corporate profile 01-2013
DFlabs corporate profile 01-2013DFlabs corporate profile 01-2013
DFlabs corporate profile 01-2013DFLABS SRL
 
Customer experience management
Customer experience managementCustomer experience management
Customer experience managementRohitBhatiya1
 
IRIS World 2018 - Keynote 2 - Thrive in the Digital Economy
IRIS World 2018 - Keynote 2 - Thrive in the Digital EconomyIRIS World 2018 - Keynote 2 - Thrive in the Digital Economy
IRIS World 2018 - Keynote 2 - Thrive in the Digital EconomyIRIS
 
Data Warehousing: What's Available on System z Today
Data Warehousing: What's Available on System z TodayData Warehousing: What's Available on System z Today
Data Warehousing: What's Available on System z TodayWillie Favero
 

Similar to How to Get (and Keep) Your ITSM Initiative on Track (20)

Challenges financial information_systems_a_clarke
Challenges financial information_systems_a_clarkeChallenges financial information_systems_a_clarke
Challenges financial information_systems_a_clarke
 
Business: Security & Privacy
Business: Security & PrivacyBusiness: Security & Privacy
Business: Security & Privacy
 
Managing Information Technology Services
Managing Information Technology ServicesManaging Information Technology Services
Managing Information Technology Services
 
3PD Last-Mile Delivery
3PD Last-Mile Delivery3PD Last-Mile Delivery
3PD Last-Mile Delivery
 
How to succeed in the cloud
How to succeed in the cloudHow to succeed in the cloud
How to succeed in the cloud
 
Benchmark and exit clauses how to knock down the exit barriers - ulrich bäumer
Benchmark and exit clauses  how to knock down the exit barriers - ulrich bäumerBenchmark and exit clauses  how to knock down the exit barriers - ulrich bäumer
Benchmark and exit clauses how to knock down the exit barriers - ulrich bäumer
 
IT Shared Services Costing
IT Shared Services CostingIT Shared Services Costing
IT Shared Services Costing
 
Dit yvol2iss6
Dit yvol2iss6Dit yvol2iss6
Dit yvol2iss6
 
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2postitSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
 
Relating Enterprise Strategy
Relating Enterprise StrategyRelating Enterprise Strategy
Relating Enterprise Strategy
 
ict.......pptx
ict.......pptxict.......pptx
ict.......pptx
 
Insurance Technology Trends
Insurance Technology TrendsInsurance Technology Trends
Insurance Technology Trends
 
Cybersecurity It Audit Services Gt April2012
Cybersecurity It Audit Services Gt April2012Cybersecurity It Audit Services Gt April2012
Cybersecurity It Audit Services Gt April2012
 
Dit yvol7iss9
Dit yvol7iss9Dit yvol7iss9
Dit yvol7iss9
 
Iaitam 2012-zero-to-60-v2
Iaitam 2012-zero-to-60-v2Iaitam 2012-zero-to-60-v2
Iaitam 2012-zero-to-60-v2
 
DFlabs corporate profile 01-2013
DFlabs corporate profile 01-2013DFlabs corporate profile 01-2013
DFlabs corporate profile 01-2013
 
Customer experience management
Customer experience managementCustomer experience management
Customer experience management
 
IRIS World 2018 - Keynote 2 - Thrive in the Digital Economy
IRIS World 2018 - Keynote 2 - Thrive in the Digital EconomyIRIS World 2018 - Keynote 2 - Thrive in the Digital Economy
IRIS World 2018 - Keynote 2 - Thrive in the Digital Economy
 
Data Warehousing: What's Available on System z Today
Data Warehousing: What's Available on System z TodayData Warehousing: What's Available on System z Today
Data Warehousing: What's Available on System z Today
 
Gaurav Ism Pulse 2010
Gaurav Ism Pulse 2010Gaurav Ism Pulse 2010
Gaurav Ism Pulse 2010
 

More from digitallibrary

Application Virtualization: What its all about and how do you manage it?
Application Virtualization: What its all about and how do you manage it?Application Virtualization: What its all about and how do you manage it?
Application Virtualization: What its all about and how do you manage it?digitallibrary
 
How taking a strategic approach to WAN optimization supports application deli...
How taking a strategic approach to WAN optimization supports application deli...How taking a strategic approach to WAN optimization supports application deli...
How taking a strategic approach to WAN optimization supports application deli...digitallibrary
 
FAN - An Architecture for Data Management
FAN - An Architecture for Data ManagementFAN - An Architecture for Data Management
FAN - An Architecture for Data Managementdigitallibrary
 
10GE Challenges, Opportunities, Vision
10GE Challenges, Opportunities, Vision10GE Challenges, Opportunities, Vision
10GE Challenges, Opportunities, Visiondigitallibrary
 
Virtualization and WAN Optimization
Virtualization and WAN OptimizationVirtualization and WAN Optimization
Virtualization and WAN Optimizationdigitallibrary
 
The Industrialisation of Software Development
The Industrialisation of Software DevelopmentThe Industrialisation of Software Development
The Industrialisation of Software Developmentdigitallibrary
 
The Impact of SOA on Traditional Middleware Technologies
The Impact of SOA on Traditional Middleware TechnologiesThe Impact of SOA on Traditional Middleware Technologies
The Impact of SOA on Traditional Middleware Technologiesdigitallibrary
 
The Open Source & SaaS Revolution
The Open Source & SaaS RevolutionThe Open Source & SaaS Revolution
The Open Source & SaaS Revolutiondigitallibrary
 
Sinking like a BRIC: Better Choices than Brazil, Russia,
Sinking like a BRIC: Better Choices than Brazil, Russia,Sinking like a BRIC: Better Choices than Brazil, Russia,
Sinking like a BRIC: Better Choices than Brazil, Russia,digitallibrary
 
Lost in Translation: Unique issues in tech vendor
Lost in Translation: Unique issues in tech vendorLost in Translation: Unique issues in tech vendor
Lost in Translation: Unique issues in tech vendordigitallibrary
 
Adaptive Access Contextual Security for Application Delivery Networks
Adaptive Access Contextual Security for Application Delivery NetworksAdaptive Access Contextual Security for Application Delivery Networks
Adaptive Access Contextual Security for Application Delivery Networksdigitallibrary
 
Virtualized Data Centers
Virtualized Data CentersVirtualized Data Centers
Virtualized Data Centersdigitallibrary
 
Architectures for IP Telephony Deployment
Architectures for IP Telephony DeploymentArchitectures for IP Telephony Deployment
Architectures for IP Telephony Deploymentdigitallibrary
 
Outsourcing 3.0: India the Market and the Factory for Software Products
Outsourcing 3.0: India the Market and the Factory for Software ProductsOutsourcing 3.0: India the Market and the Factory for Software Products
Outsourcing 3.0: India the Market and the Factory for Software Productsdigitallibrary
 
Greening the Data Center: The IT Industry's Energy Efficiency Imperative
Greening the Data Center: The IT Industry's Energy Efficiency ImperativeGreening the Data Center: The IT Industry's Energy Efficiency Imperative
Greening the Data Center: The IT Industry's Energy Efficiency Imperativedigitallibrary
 
Virtual Desktop Architecture
Virtual Desktop ArchitectureVirtual Desktop Architecture
Virtual Desktop Architecturedigitallibrary
 
RSS: Communication, for the Enterprise
RSS: Communication, for the EnterpriseRSS: Communication, for the Enterprise
RSS: Communication, for the Enterprisedigitallibrary
 
Enterprise Wi-Fi Network Management: Issues and Best Practices
Enterprise Wi-Fi Network Management: Issues and Best PracticesEnterprise Wi-Fi Network Management: Issues and Best Practices
Enterprise Wi-Fi Network Management: Issues and Best Practicesdigitallibrary
 
Seven Rules for Kick-Ass Market Positioning
Seven Rules for Kick-Ass Market PositioningSeven Rules for Kick-Ass Market Positioning
Seven Rules for Kick-Ass Market Positioningdigitallibrary
 
Disaster Recovery For Small and Medium Enterprises
Disaster Recovery For Small and Medium EnterprisesDisaster Recovery For Small and Medium Enterprises
Disaster Recovery For Small and Medium Enterprisesdigitallibrary
 

More from digitallibrary (20)

Application Virtualization: What its all about and how do you manage it?
Application Virtualization: What its all about and how do you manage it?Application Virtualization: What its all about and how do you manage it?
Application Virtualization: What its all about and how do you manage it?
 
How taking a strategic approach to WAN optimization supports application deli...
How taking a strategic approach to WAN optimization supports application deli...How taking a strategic approach to WAN optimization supports application deli...
How taking a strategic approach to WAN optimization supports application deli...
 
FAN - An Architecture for Data Management
FAN - An Architecture for Data ManagementFAN - An Architecture for Data Management
FAN - An Architecture for Data Management
 
10GE Challenges, Opportunities, Vision
10GE Challenges, Opportunities, Vision10GE Challenges, Opportunities, Vision
10GE Challenges, Opportunities, Vision
 
Virtualization and WAN Optimization
Virtualization and WAN OptimizationVirtualization and WAN Optimization
Virtualization and WAN Optimization
 
The Industrialisation of Software Development
The Industrialisation of Software DevelopmentThe Industrialisation of Software Development
The Industrialisation of Software Development
 
The Impact of SOA on Traditional Middleware Technologies
The Impact of SOA on Traditional Middleware TechnologiesThe Impact of SOA on Traditional Middleware Technologies
The Impact of SOA on Traditional Middleware Technologies
 
The Open Source & SaaS Revolution
The Open Source & SaaS RevolutionThe Open Source & SaaS Revolution
The Open Source & SaaS Revolution
 
Sinking like a BRIC: Better Choices than Brazil, Russia,
Sinking like a BRIC: Better Choices than Brazil, Russia,Sinking like a BRIC: Better Choices than Brazil, Russia,
Sinking like a BRIC: Better Choices than Brazil, Russia,
 
Lost in Translation: Unique issues in tech vendor
Lost in Translation: Unique issues in tech vendorLost in Translation: Unique issues in tech vendor
Lost in Translation: Unique issues in tech vendor
 
Adaptive Access Contextual Security for Application Delivery Networks
Adaptive Access Contextual Security for Application Delivery NetworksAdaptive Access Contextual Security for Application Delivery Networks
Adaptive Access Contextual Security for Application Delivery Networks
 
Virtualized Data Centers
Virtualized Data CentersVirtualized Data Centers
Virtualized Data Centers
 
Architectures for IP Telephony Deployment
Architectures for IP Telephony DeploymentArchitectures for IP Telephony Deployment
Architectures for IP Telephony Deployment
 
Outsourcing 3.0: India the Market and the Factory for Software Products
Outsourcing 3.0: India the Market and the Factory for Software ProductsOutsourcing 3.0: India the Market and the Factory for Software Products
Outsourcing 3.0: India the Market and the Factory for Software Products
 
Greening the Data Center: The IT Industry's Energy Efficiency Imperative
Greening the Data Center: The IT Industry's Energy Efficiency ImperativeGreening the Data Center: The IT Industry's Energy Efficiency Imperative
Greening the Data Center: The IT Industry's Energy Efficiency Imperative
 
Virtual Desktop Architecture
Virtual Desktop ArchitectureVirtual Desktop Architecture
Virtual Desktop Architecture
 
RSS: Communication, for the Enterprise
RSS: Communication, for the EnterpriseRSS: Communication, for the Enterprise
RSS: Communication, for the Enterprise
 
Enterprise Wi-Fi Network Management: Issues and Best Practices
Enterprise Wi-Fi Network Management: Issues and Best PracticesEnterprise Wi-Fi Network Management: Issues and Best Practices
Enterprise Wi-Fi Network Management: Issues and Best Practices
 
Seven Rules for Kick-Ass Market Positioning
Seven Rules for Kick-Ass Market PositioningSeven Rules for Kick-Ass Market Positioning
Seven Rules for Kick-Ass Market Positioning
 
Disaster Recovery For Small and Medium Enterprises
Disaster Recovery For Small and Medium EnterprisesDisaster Recovery For Small and Medium Enterprises
Disaster Recovery For Small and Medium Enterprises
 

Recently uploaded

Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...ShrutiBose4
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...ssuserf63bd7
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis UsageNeil Kimberley
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 

Recently uploaded (20)

Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information TechnologyCorporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 

How to Get (and Keep) Your ITSM Initiative on Track

  • 1. H to G ( d K ) Your ITSM Initiative on Track How Get (and Keep) Y I ii i Tk Hank Marquis Director, ITSM Consulting Sr. Analyst, ITSM Automation Enterprise Management Associates p g