Esta presentación fue realizada para la materia Knowledge Management en el año 2008, en el cual mi profesor me solicitó que presente (y convenza!) a los alumnos sobre los beneficios de Twitter.
Mi twitter: @ddiament
26. A Social Trends in which people use techonolgies to get the things they need from each other, rather from traditional institutions like corporations Groundswell
35. Laura Lee S. Dooley, Online Engagement Strategist, World Resources Institute 422% August 2007 – August 2008 Tráfico de twitter 2.3 million unique U.S. visitors
36. Twitter Traffic Worldwide Laura Lee S. Dooley, Online Engagement Strategist, World Resources Institute February 2008
49. De las personas mas influyentes del Marketing Digital VP, Creative / Design Evangelist at Critical Mass FACILITATOR at PalermoValley.com BDM Manager at OLX.com Vice President, Strategy & Technology CrossTechMedia Founder – PsicoFXP.Com (uno de los sitios mas importantes de Argentina) Ok, son Early Adopters pero …
63. Comcast On Apr. 5, 2008, Comcast began using Twitter publicly. Frank Eliason is the person behind all the tweets, but he has a team of seven people who help do research and figure out how to solve customer problems.
64. Zappos Perhaps the most prolific CEO Twitterer is Tony Hsieh, chief executive of Zappos, an online retailer of shoes, handbags, clothing, and accessories. Followers of Hsieh get an up-close and personal peek into his life as he tweets about, well, nearly everything. He’s encouraged employees to Twitter as a way to build a cohesive corporate culture, and now more than 400 Zappos workers are tweeting away.
65. H&R Block The tax-preparation giant realized it made more sense to use Twitter to listen to people and then respond, according to H&R Block's director of digital marketing, Amy Worley. “I think from a true customer engagement standpoint, [you need to] really form your relationship with people one on one and [have] some kind of bond there. Twitter has been the most effective tool we have,”
66. Jet Blue The company began to monitor and use social media as a way to reach out to customers directly in the aftermath of its highly publicized February 2007 flight delays. Now the corporate communications manager alerts Twitter followers of weather delays and fields questions about why JetBlue is now charging $7 for pillows and blankets.