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Developing an Open Data initiative:
Lessons Learned
Andrew Stott
UK Transparency Board
formerly Director, data.gov.uk
Senior Consultant, World Bank

Gaborone, Botswana
07 Aug 2013 v0.2

@dirdigeng
andrew.stott@dirdigeng.com
The first 3 years of data.gov.uk
 Over 9300 datasets
 37 GB of geo data
 Public Data Principles
 Open Government
Licence
 Transparency of
salaries, spending,
contracts and tenders
 Four site versions, each
in response to user
feedback

2
UK Government Transparency Data
For every central Ministry
and regional/city council: Expenditure
 Senior staff salaries
 Expenses
 Official credit cards
 Contracts
 Tenders
 Organisation charts
 Local service &
performance data
 Meetings
3
Leadership throughout the Organisation

4
Top-level political leadership essential

“Greater transparency
will enable the public
to hold politicians and
public bodies to
account”

“Public information
does not belong to
Government, it
belongs to the
public.”
5
Demand from business and citizens

6
Also important to have passionate team!

7
Policies & Legal

8
Clear, common, licensing approach

9
Standards

10
Make sure data is re-usable

11
Data Publishing – Star Quality

Ease of reuse









Put your data on the Web with an
Open Licence (any format)
Make it available as structured data
(e.g. Excel, CSV, instead of PDF)
Use open, standard formats (e.g.
XML, RDF)
Use URLs to identify things (so
people and machines can point at
your data)
Link your data to other people’s data

12
13
Ensure Privacy of Personal Data

14
Data within Government

15
Focus on data on things that people care about

16
It’s not just about new data
Scope for “Open Data” also includes data
previously “published” but …
 in non-reusable format
 with restricted licence
 only aimed at specialist groups
 only for payment
 only in response to requests
 difficult to find
data.gov.uk contains a lot of data which
nobody knew was already published

17
Handling the concerns of data owners

“People hug their database, they don't want to
let it go. You have no idea the number of
excuses people come up with to hang onto
their data and not give it to you, even though
you've paid for it as a taxpayer.”
– Tim Berners-Lee
http://www.ted.com/talks/tim_berners_lee_on_the_next_web.html

18
Release data people want

19
Manage expectations, prepare for mistakes
“We’re making a small start next
week. But eventually, it’s going to
make a big difference.”

“The information we’re publishing
next week won’t be perfect, and
I’m sure there’ll be some mistakes.
But I want to get on with it.”
UK Prime Minister 29 May 2010

20
Deliver incrementally

21
Not all Government data is accurate

22
Data Quality
 Release of data
will reveal issues
of data quality
 Celebrate greater
checking of data!
 Use as stimulus to
 Measure
 Prioritise
 Improve

23
Using citizens to help improve data

24
Promote Use of Data

25
Recognise success

26
Create “Heroes” of totemic data releases

27
Create “Heroes” of agencies who give data

28
.. and “Heroes” among developers too

29
Creating Sustainable Applications

 Sustainable apps come from social
entrepreneurs – helped by geeks
 Do things that matter to people
 Make it quick and easy to do – “while you’re still
upset about it”
 Make effective use of email
 Use location: input and visualisation
 Build in community support, action & stickiness
 Use simple design
30
Open Data Ecosystem

31
Continuously engage with developers

Photos: @memespring,
@MadLabUK, @paul_clarke

32
UK Open Data Institute
 Develop capability of UK
businesses to exploit value of
Open Data
 Engage developers/small
businesses to build Open Data
supply chains and commercial
outlets
 Help public sector use its own
data more effectively
 Ensure academic research in
Open Data technologies
33
UK Open Data Institute
 Running 9 months
 £200m/yr savings identified
 5 startups incubated, 6 courses launched,
4 hackathons
 27 private-sector company paying members
 Over £2m of private sector funding secured
in 6 mths
 1,500 visitors to London space – and
provides “neutral meeting space” for
government and entrepreneurs
34
Measure!

35
Measure achievement

36
Measure delivery and conformance

37
It’s not (just) an IT project!
CIOs can give leadership, but
 CIOs/IT Directors often do not “own” the data
 Key issues are business, policy and politics:
don’t let policy makers brand it as “just IT”
 Keep the IT simple
‒ use Open Source (CKAN, Drupal, etc)
‒ use existing contracts/infrastructure with niche firms
‒ host data on existing websites or on public Cloud

 Use revealed legacy data quality issues as
spur for improvement
‒ not as an excuse for doing nothing

38
… and the biggest lesson of all

Overcome obstacles
practically
by doing,
not debating

39
Discussion?

40
End

41
42

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Developing an Open Data initiative: Lessons Learned

  • 1. Developing an Open Data initiative: Lessons Learned Andrew Stott UK Transparency Board formerly Director, data.gov.uk Senior Consultant, World Bank Gaborone, Botswana 07 Aug 2013 v0.2 @dirdigeng andrew.stott@dirdigeng.com
  • 2. The first 3 years of data.gov.uk  Over 9300 datasets  37 GB of geo data  Public Data Principles  Open Government Licence  Transparency of salaries, spending, contracts and tenders  Four site versions, each in response to user feedback 2
  • 3. UK Government Transparency Data For every central Ministry and regional/city council: Expenditure  Senior staff salaries  Expenses  Official credit cards  Contracts  Tenders  Organisation charts  Local service & performance data  Meetings 3
  • 4. Leadership throughout the Organisation 4
  • 5. Top-level political leadership essential “Greater transparency will enable the public to hold politicians and public bodies to account” “Public information does not belong to Government, it belongs to the public.” 5
  • 6. Demand from business and citizens 6
  • 7. Also important to have passionate team! 7
  • 11. Make sure data is re-usable 11
  • 12. Data Publishing – Star Quality Ease of reuse      Put your data on the Web with an Open Licence (any format) Make it available as structured data (e.g. Excel, CSV, instead of PDF) Use open, standard formats (e.g. XML, RDF) Use URLs to identify things (so people and machines can point at your data) Link your data to other people’s data 12
  • 13. 13
  • 14. Ensure Privacy of Personal Data 14
  • 16. Focus on data on things that people care about 16
  • 17. It’s not just about new data Scope for “Open Data” also includes data previously “published” but …  in non-reusable format  with restricted licence  only aimed at specialist groups  only for payment  only in response to requests  difficult to find data.gov.uk contains a lot of data which nobody knew was already published 17
  • 18. Handling the concerns of data owners “People hug their database, they don't want to let it go. You have no idea the number of excuses people come up with to hang onto their data and not give it to you, even though you've paid for it as a taxpayer.” – Tim Berners-Lee http://www.ted.com/talks/tim_berners_lee_on_the_next_web.html 18
  • 20. Manage expectations, prepare for mistakes “We’re making a small start next week. But eventually, it’s going to make a big difference.” “The information we’re publishing next week won’t be perfect, and I’m sure there’ll be some mistakes. But I want to get on with it.” UK Prime Minister 29 May 2010 20
  • 22. Not all Government data is accurate 22
  • 23. Data Quality  Release of data will reveal issues of data quality  Celebrate greater checking of data!  Use as stimulus to  Measure  Prioritise  Improve 23
  • 24. Using citizens to help improve data 24
  • 25. Promote Use of Data 25
  • 27. Create “Heroes” of totemic data releases 27
  • 28. Create “Heroes” of agencies who give data 28
  • 29. .. and “Heroes” among developers too 29
  • 30. Creating Sustainable Applications  Sustainable apps come from social entrepreneurs – helped by geeks  Do things that matter to people  Make it quick and easy to do – “while you’re still upset about it”  Make effective use of email  Use location: input and visualisation  Build in community support, action & stickiness  Use simple design 30
  • 32. Continuously engage with developers Photos: @memespring, @MadLabUK, @paul_clarke 32
  • 33. UK Open Data Institute  Develop capability of UK businesses to exploit value of Open Data  Engage developers/small businesses to build Open Data supply chains and commercial outlets  Help public sector use its own data more effectively  Ensure academic research in Open Data technologies 33
  • 34. UK Open Data Institute  Running 9 months  £200m/yr savings identified  5 startups incubated, 6 courses launched, 4 hackathons  27 private-sector company paying members  Over £2m of private sector funding secured in 6 mths  1,500 visitors to London space – and provides “neutral meeting space” for government and entrepreneurs 34
  • 37. Measure delivery and conformance 37
  • 38. It’s not (just) an IT project! CIOs can give leadership, but  CIOs/IT Directors often do not “own” the data  Key issues are business, policy and politics: don’t let policy makers brand it as “just IT”  Keep the IT simple ‒ use Open Source (CKAN, Drupal, etc) ‒ use existing contracts/infrastructure with niche firms ‒ host data on existing websites or on public Cloud  Use revealed legacy data quality issues as spur for improvement ‒ not as an excuse for doing nothing 38
  • 39. … and the biggest lesson of all Overcome obstacles practically by doing, not debating 39
  • 42. 42