2. Overview The Subscriber (website owner) connects to the Instant Agent (SM) service from their mobile device or desktop through our server to monitor their website in real time. Blackberry iPhone Desktop/Browser Subscriber Website
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4. Website Integration Subscriber or webmaster pastes one line of java-script on their website to place the icon and monitor the site. The website visitor clicks the custom icon on the subscriber’s website to initiate a chat session. The subscriber may also approach the visitor.
5. Visitor Interaction This Allows Real Time Communication between the subscriber’s mobile device and the website visitor’s computer.