3. The library has been seen as the heart of the academic institution, an important place for every researcher, teacher and student on campus
4.
5. Murray has put this succinctly: the business and service model [of libraries] is evolving from acquiring, cataloguing and circulating physical collections to synthesising, specialising and mobilising Web-based services . Murray, R (2006) Library systems: synthesise, specialize, mobilize. Ariadne 48, July 2006