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EMERGING AND SOCIAL
MEDIA IN THE MARKETPLACE
MARQUETTE UNIVERSITY / SPRING 2012 / #ADPR4300
LOOKING BACK

             FINDING THE RIGHT PLATFORMS


AGENDA   /
         /   SETTING UP WORDPRESS

             CLASS DISCUSSION

             ASSIGNMENT

             QUESTIONS




         2
LOOKING BACK AT
CONTENT STRATEGY
MAKING THE COMPLICATED MORE SIMPLE




                                     3
CONTENT STRATEGY




 K                 Hub   ,
g                            P
       J           s     O
                    4
CONTENT STRATEGY
The FOUR Pillars (C’s) of Content Marketing

  • Context
     • Environment, tone, voice, and stories.
  • Channel
     • Variety of channels, formats, and devices.
  • Connections
     • Share, drive to a destination, social bonds, and in-bound links.
  • Commerce
     • Consumer decision journey, from research to post-purchase.




                                       5
FINDING THE RIGHT
PLATFORMS
DETERMINING THE BEST PLATFORMS FOR YOUR CLIENTS




                                   6
SOCIAL MEDIA
IS NOT A CAMPAIGN




            7
SOCIAL MEDIA IS A BIT
LIKE KINDERGARTEN




             8
SOCIAL MEDIA IS ALSO
LIKE A COCKTAIL PARTY




            9
SOCIAL MEDIA STRATEGY




    MONITOR   EVALUATE        ENGAGE   EXPAND




                         10
PLATFORMS


                      MEDIA        LOCAL




       WEB SITES /                          MOBILE




                     E-MAIL        SOCIAL




                              11
PLATFORMS

      160 million Americans on Facebook and more
      than 88% of B2B consumers use the platform


      53% of consumers report that they will purchase
      a brand’s product or services after following
      them on Facebook


      Six billion photos are uploaded to Facebook
      each month


      More than 20% of online buyers found Facebook
      pages “influential” or “extremely influential,”
      when making purchase decisions

                                 12
PLATFORMS

      30 million Americans are on Twitter and more
      than 86% of B2B consumers use the platform


      Twitter provides a unique platform to connect
      immediately to key influencers and contribute to
      existing conversations


      59% of consumers will recommend a company or
      product after following them on Twitter


      Twitter is a real-time search engine, power 19
      billion searches a month, more than Yahoo and
      Bing combined

                                 13
PLATFORMS

      A blog platform provides an easily updated
      platform for branded content


      Frequently updated content results in favorable
      links in the major search engines and gives
      consumers a reason to return


      Google favors sites built on speed and assigns
      authority based on the author which will benefit
      brands in SERPs


      Developing branded content within the blog will
      drive increased traffic from organic search
      results

                                  14
PLATFORMS

      Nearly 150 million Americans visit YouTube each
      month, spending more than 300 minutes on the
      site


      YouTube provides a reliable solution to host
      video and acts as a content delivery network


      More than 35 hours of content is uploaded every
      minute to YouTube, making it the premier site to
      share your videos


      Google provides YouTube videos within search
      results and drives more than 25% of the site’s
      traffic and viewership

                                 15
PLATFORMS



      The most popular camera uploading photos to
      Flickr is the Apple iPhone 4



      More than five billion photos have been
      uploaded to Flickr


      Flickr is a great repository for hosting images,
      will increase organic search rankings and an even
      more complete solution compared to Facebook
      galleries




                                  16
TECHNOLOGY ADOPTION LIFECYCLE




                    17
SETTING UP A BLOG
ON WORDPRESS.COM
QUESTIONS + ANSWERS




                      18
BLOG ASSIGNMENT
January 25, 2012

  • Creating a Blog
     • Setup a blog on Wordpress.com.
     • Create an “About Me” page.
     • Add an RSS feed for your blog.
     • Add your Twitter stream to your blog.
     • Add a blogroll of your class mates’ blogs.
  • Become Comfortable with the Blog Interface
     • Review the videos in the blog assignment.
     • Start a test post.
     • Anatomy of a blog.




                                      19
BLOG ASSIGNMENT
January 25, 2012

  •   Title of your Blog Post
        • Use, and research, the most important keywords about your topic.
        • Don’t repeat words, unless you absolutely have to,
        • Keep the title under 60 characters.
        • The most important keywords and phrases should be at the
          beginning of your title.
        • Be descriptive, will this encourage someone to click on a link?




                                       20
BLOG ASSIGNMENT
January 25, 2012

  •   Opening Paragraph
       • Be clear, concise and to the point.
       • Include most important keywords and phrases from your title, and
         about your topic.
       • Continue to use important keywords and phrases throughout the
         post.

  •   Closing Paragraph
       • Include most important keywords and phrases from your title, and
         about your topic.
       • Ask a question and encourage your readers to follow-up with
         comments, advice, their experiences or to find you in other
         channels.
                                       21
CLASS DISCUSSION
CONTENT, PLATFORMS, DISCUSS TOPICS OF THE DAY




                                   22
CLASS DISCUSSION

 •   Two Ways to Measure Social Media
      • No set metrics or best practices.
      • Goals differ across brands.


 •   Understand Basic Principles
      • Benchmark.
      • Define objectives.
      • Metrics across all stages.
      • Strategies + tactics that match
        objective.

 •   Combine + Create One Framework
      • One example would be CPM.
      • What other effective measures?
                                          23
CLASS DISCUSSION




                   24
CLASS DISCUSSION




                   25
ASSIGNMENT
JANUARY 25, 2012




                   26
ASSIGNMENT
January 25, 2012

  •   Twitter
       • Still don’t have everyone’s handle.
       • Follow @DJenders, @Breaking_Social, speakers, #ADPR4300
       • https://twitter.com/djenders/lists
  •   Augie Ray
       • Send questions by EOD Thursday.
  •   Blog
       • Extended until EOD Sunday.
  •   Networks
       • Sign-up for Klout, easiest to login via Twitter.
  •   Readings
       • Check D2L for appropriate links.


                                    27
QUESTIONS




            28

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ADPR4300 - Session 3 - Spring 2012

  • 1. EMERGING AND SOCIAL MEDIA IN THE MARKETPLACE MARQUETTE UNIVERSITY / SPRING 2012 / #ADPR4300
  • 2. LOOKING BACK FINDING THE RIGHT PLATFORMS AGENDA / / SETTING UP WORDPRESS CLASS DISCUSSION ASSIGNMENT QUESTIONS 2
  • 3. LOOKING BACK AT CONTENT STRATEGY MAKING THE COMPLICATED MORE SIMPLE 3
  • 4. CONTENT STRATEGY K Hub , g P J s O 4
  • 5. CONTENT STRATEGY The FOUR Pillars (C’s) of Content Marketing • Context • Environment, tone, voice, and stories. • Channel • Variety of channels, formats, and devices. • Connections • Share, drive to a destination, social bonds, and in-bound links. • Commerce • Consumer decision journey, from research to post-purchase. 5
  • 6. FINDING THE RIGHT PLATFORMS DETERMINING THE BEST PLATFORMS FOR YOUR CLIENTS 6
  • 7. SOCIAL MEDIA IS NOT A CAMPAIGN 7
  • 8. SOCIAL MEDIA IS A BIT LIKE KINDERGARTEN 8
  • 9. SOCIAL MEDIA IS ALSO LIKE A COCKTAIL PARTY 9
  • 10. SOCIAL MEDIA STRATEGY MONITOR EVALUATE ENGAGE EXPAND 10
  • 11. PLATFORMS MEDIA LOCAL WEB SITES / MOBILE E-MAIL SOCIAL 11
  • 12. PLATFORMS 160 million Americans on Facebook and more than 88% of B2B consumers use the platform 53% of consumers report that they will purchase a brand’s product or services after following them on Facebook Six billion photos are uploaded to Facebook each month More than 20% of online buyers found Facebook pages “influential” or “extremely influential,” when making purchase decisions 12
  • 13. PLATFORMS 30 million Americans are on Twitter and more than 86% of B2B consumers use the platform Twitter provides a unique platform to connect immediately to key influencers and contribute to existing conversations 59% of consumers will recommend a company or product after following them on Twitter Twitter is a real-time search engine, power 19 billion searches a month, more than Yahoo and Bing combined 13
  • 14. PLATFORMS A blog platform provides an easily updated platform for branded content Frequently updated content results in favorable links in the major search engines and gives consumers a reason to return Google favors sites built on speed and assigns authority based on the author which will benefit brands in SERPs Developing branded content within the blog will drive increased traffic from organic search results 14
  • 15. PLATFORMS Nearly 150 million Americans visit YouTube each month, spending more than 300 minutes on the site YouTube provides a reliable solution to host video and acts as a content delivery network More than 35 hours of content is uploaded every minute to YouTube, making it the premier site to share your videos Google provides YouTube videos within search results and drives more than 25% of the site’s traffic and viewership 15
  • 16. PLATFORMS The most popular camera uploading photos to Flickr is the Apple iPhone 4 More than five billion photos have been uploaded to Flickr Flickr is a great repository for hosting images, will increase organic search rankings and an even more complete solution compared to Facebook galleries 16
  • 18. SETTING UP A BLOG ON WORDPRESS.COM QUESTIONS + ANSWERS 18
  • 19. BLOG ASSIGNMENT January 25, 2012 • Creating a Blog • Setup a blog on Wordpress.com. • Create an “About Me” page. • Add an RSS feed for your blog. • Add your Twitter stream to your blog. • Add a blogroll of your class mates’ blogs. • Become Comfortable with the Blog Interface • Review the videos in the blog assignment. • Start a test post. • Anatomy of a blog. 19
  • 20. BLOG ASSIGNMENT January 25, 2012 • Title of your Blog Post • Use, and research, the most important keywords about your topic. • Don’t repeat words, unless you absolutely have to, • Keep the title under 60 characters. • The most important keywords and phrases should be at the beginning of your title. • Be descriptive, will this encourage someone to click on a link? 20
  • 21. BLOG ASSIGNMENT January 25, 2012 • Opening Paragraph • Be clear, concise and to the point. • Include most important keywords and phrases from your title, and about your topic. • Continue to use important keywords and phrases throughout the post. • Closing Paragraph • Include most important keywords and phrases from your title, and about your topic. • Ask a question and encourage your readers to follow-up with comments, advice, their experiences or to find you in other channels. 21
  • 22. CLASS DISCUSSION CONTENT, PLATFORMS, DISCUSS TOPICS OF THE DAY 22
  • 23. CLASS DISCUSSION • Two Ways to Measure Social Media • No set metrics or best practices. • Goals differ across brands. • Understand Basic Principles • Benchmark. • Define objectives. • Metrics across all stages. • Strategies + tactics that match objective. • Combine + Create One Framework • One example would be CPM. • What other effective measures? 23
  • 27. ASSIGNMENT January 25, 2012 • Twitter • Still don’t have everyone’s handle. • Follow @DJenders, @Breaking_Social, speakers, #ADPR4300 • https://twitter.com/djenders/lists • Augie Ray • Send questions by EOD Thursday. • Blog • Extended until EOD Sunday. • Networks • Sign-up for Klout, easiest to login via Twitter. • Readings • Check D2L for appropriate links. 27
  • 28. QUESTIONS 28