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Appreciative Inquiry and the Discovery  and Design of Positive Institutions   David Cooperrider Center for Business as an Agent of World Benefit Case Western Reserve University
Creating New Models of Possibility With All  Points of Departure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Image Placeholder
Three Ways to Understand Accelerating Strengths based “AI”
My “Peter Drucker Moment” The source of my two threads today! ,[object Object],[object Object],[object Object]
A Story: The Most Exciting Project I Have Ever Worked On
Business as an Agent of World Benefit --More Than 2,000 Interviews --100s of Published Profiles “Positive Institutions”   --s ee  www.worldinquiry.org “Awe is What Moves Us Forward”
Sustainable Value —From Obligation to Innovation Mindset   (source: Chris Lazslo) Stake- holder  Value ¹ Shareholder Value Unsustainable (Value Transfer) Unsustainable (Value Transfer) Unsustainable (Lose/Lose) Sustainable Value ¹ absolute standards or relative to competitors Clean energy   vehicles Fossil fuel ICE
Positive Psychology Encyclopedia of Human Strengths Peterson and Seligman (2006)
[object Object],[object Object],[object Object],[object Object]
BUSINESS AS AN AGENT OF WORLD BENEFIT MANAGEMENT KNOWLEDGE LEADING POSITIVE CHANGE
Appreciative Inquiry Summit Method  at the  UN Global Compact  With 500 CEOs
AI at the UN World Summit With Business and Industry CEOs and Civil Society Leaders
UN Global Compact AI Summit Results—and Surprises ,[object Object],[object Object],[object Object]
Results (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why is this moving so quickly? Stakeholders are now a powerful force in business
Opening Inquiry Three Questions for Reflection
1.  Images of 2020: Your Visions of a Better World  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2.   Today’s golden innovations:  Where are the exemplars of business as an agent of world benefit? ,[object Object],[object Object],[object Object]
3. Future of OD and Management Education ,[object Object],[object Object]
Opening Interview   (Ai conversation in pairs) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appreciative Inquiry  Involves a Shift ,[object Object],[object Object],[object Object]
Theory AI:  Co-elevation   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fairmount Minerals Story Birth of the “Sustainable Design Factory”
Whole System Sustainable Value Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Egalitarian Designing & Magnificence of Multiple Realities
Sources of Business Value Levels of Design Focus Business Context Brand/ Culture Market Product Process Risk business value created Source: Chris Lazslo The Sustainable Company Anticipating regulations, going beyond legal requirements Reducing energy, waste & process costs—future of totally renewable energy Sustainable-value, green products New stakeholder relationships, new markets Brand story, promise, customer experiences  Designing industries, policy contexts
Next Generation Ai Summit: The Sustainable Design Factory   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Collaborative Destiny Co-emergent arising Improvisational learning Distributed reflexivity Affirmative Topic Framing
Images of the  Sustainable Design AI Summit
Initiative Samples:  From One Sustainable Design Summit ,[object Object],[object Object],[object Object],[object Object]
Initiative Samples:  From One Sustainable Design Summit ,[object Object],[object Object],[object Object],[object Object],[object Object]
Fairmount Started with Appreciative Inquiry in 1990  With a Focus on Empowerment 40% CAGR Past Four Years
Barely Scratching the Surface ,[object Object],[object Object],[object Object],[object Object]
Collaborative Designing in Unexpected Places A Question for You: ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Wal-Mart’s Early Steps Many are Watching. ,[object Object],[object Object],[object Object]
Sustainable Value… Design Networks Energy Waste Products Global Greenhouse Gas Strategy Buildings Design Construction & Maintenance Global Logistics Alternative Fuels Operations & Internal Procurement Packaging Textiles Electronics Food & Agriculture Forest Products (Wood & Paper) Chemical Intensive Products Jewelry Seafood China
Each Network Created A Sustainable Pathway  Today’s Business Practices Sustainable Business Practices Sustainable Pathway Using competitive forces to create a race to the top ,[object Object],Quick Wins Can be implemented with existing technology and business models Innovation Projects Require technology and/or business model innovations  System Change “ Changing the rules of the game” ,[object Object]
The Recent Magazine Summit on Sustainability ,[object Object],[object Object],[object Object],[object Object],[object Object]
Publisher Printer National  Distributor Wholesaler Merchandiser Logistics Provider Freight Advertiser Retailer Consumer RDA Consultant Magazine Industry System Map 3,6 1,2,3,4,6 1,2,4,5,6 1,2,3,5 1,2 1 ,[object Object],[object Object],3. Print forecasting 4. POS Replenishment 5. Modular Planning 6. Stagger on-sale dates 7. Industry Network
[object Object],[object Object],[object Object],[object Object],[object Object]
Call to high purpose, sustainable value creation turns on an entire workforce--strengths come alive
Implications of Packaging  Eco- Innovation &  People Turned On ,[object Object],[object Object],[object Object],[object Object]
Implications of Packaging  Sustainable Value Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Is Sustainability a Passing Fad?
Sustainability in the Dairy Industry OUR DEFINITION: Providing consumers with the nutritious dairy products they want in a way that makes the industry, people and the earth economically, environmentally and socially better – now and for future generations.
Sustainability Index Summit Taking Action to Address a Global Imperative…Universities in Parntnership With Business and Society Saving people money   so they can live better July 14-16, 2008
Imagine the Impact of Sustainability Scorecard
Mature Phase: (Textiles example) SKU specific questions add greater level of detail and insight into specific product performance Hypothetical and illustrative Emphasis moves to product-specific scoring.  Product scores roll up to influence supplier score. (Up to 1 score per SKU; products of the same profile could be grouped in one score) Weight Raw Material Inputs Manufacturing/ Processing Transport/ Packaging/ Sales Product Use End-of-Life/ Recycling Supply Chain Goals Energy and Climate 40% Suppliers track on-farm energy use? (Y/N) Energy use per unit of finished product? (ranges will be provided)  Hang tag on energy use during garment care? (Y/N) To reduce the use of non-renewable energy and greenhouse gas emissions. Material Efficiency 20% Uses fibers or irrigation practices that reduce field water use? (Y/N) Water consumption per unit of finished product? (ranges will be provided) Use of recycled materials in fabric production? (Y/N) To maximize efficient use of all materials, minimizing waste and costs. Natural Resources 20% Is the product organic or transition? (Y/N) Use of a restricted substances list for factory practices? (Y/N) Hang tag on use of laundry detergents? (Y/N) To ensure the integrity of ecosystems and a safe, reliable supply of raw materials. People and Community 20% Is product Fair Trade certified? (Y/N) To protect quality of life and safeguard human health.
Leveraging the Power of Associations  for a New Magnitude of  Socially Responsible Leadership
What OvationNet’s Technology  Made Possible
The Summit Design Team Website Designing the Summit
Virtual Roundtables
 
Full participants  in Day One Connected Locations
The Egalitarian Design of Positive Institutions Through Appreciative Inquiry ,[object Object],[object Object],[object Object]
WHY is AI Whole SYSTEM APPROACH POWERFUL?   Positive Organizational Scholarship ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Theory  AI - Positive Change as  “Co-Elevation”
A question about the future of management education and design: If anything imaginable were possible…?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Figure 1:   Three Circles for Understanding the Strengths Revolution and the Design of Strengths-based Organizations The Spirit of Appreciative Inquiry

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Ashridge 2008

  • 1. Appreciative Inquiry and the Discovery and Design of Positive Institutions David Cooperrider Center for Business as an Agent of World Benefit Case Western Reserve University
  • 2.
  • 3. Three Ways to Understand Accelerating Strengths based “AI”
  • 4.
  • 5. A Story: The Most Exciting Project I Have Ever Worked On
  • 6. Business as an Agent of World Benefit --More Than 2,000 Interviews --100s of Published Profiles “Positive Institutions” --s ee www.worldinquiry.org “Awe is What Moves Us Forward”
  • 7. Sustainable Value —From Obligation to Innovation Mindset (source: Chris Lazslo) Stake- holder Value ¹ Shareholder Value Unsustainable (Value Transfer) Unsustainable (Value Transfer) Unsustainable (Lose/Lose) Sustainable Value ¹ absolute standards or relative to competitors Clean energy vehicles Fossil fuel ICE
  • 8. Positive Psychology Encyclopedia of Human Strengths Peterson and Seligman (2006)
  • 9.
  • 10. BUSINESS AS AN AGENT OF WORLD BENEFIT MANAGEMENT KNOWLEDGE LEADING POSITIVE CHANGE
  • 11. Appreciative Inquiry Summit Method at the UN Global Compact With 500 CEOs
  • 12. AI at the UN World Summit With Business and Industry CEOs and Civil Society Leaders
  • 13.
  • 14.
  • 15. Why is this moving so quickly? Stakeholders are now a powerful force in business
  • 16. Opening Inquiry Three Questions for Reflection
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Fairmount Minerals Story Birth of the “Sustainable Design Factory”
  • 24.
  • 25. Sources of Business Value Levels of Design Focus Business Context Brand/ Culture Market Product Process Risk business value created Source: Chris Lazslo The Sustainable Company Anticipating regulations, going beyond legal requirements Reducing energy, waste & process costs—future of totally renewable energy Sustainable-value, green products New stakeholder relationships, new markets Brand story, promise, customer experiences Designing industries, policy contexts
  • 26.
  • 27. Images of the Sustainable Design AI Summit
  • 28.
  • 29.
  • 30. Fairmount Started with Appreciative Inquiry in 1990 With a Focus on Empowerment 40% CAGR Past Four Years
  • 31.
  • 32.
  • 33.
  • 34.
  • 35. Sustainable Value… Design Networks Energy Waste Products Global Greenhouse Gas Strategy Buildings Design Construction & Maintenance Global Logistics Alternative Fuels Operations & Internal Procurement Packaging Textiles Electronics Food & Agriculture Forest Products (Wood & Paper) Chemical Intensive Products Jewelry Seafood China
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. Call to high purpose, sustainable value creation turns on an entire workforce--strengths come alive
  • 41.
  • 42.
  • 43. Is Sustainability a Passing Fad?
  • 44. Sustainability in the Dairy Industry OUR DEFINITION: Providing consumers with the nutritious dairy products they want in a way that makes the industry, people and the earth economically, environmentally and socially better – now and for future generations.
  • 45. Sustainability Index Summit Taking Action to Address a Global Imperative…Universities in Parntnership With Business and Society Saving people money so they can live better July 14-16, 2008
  • 46. Imagine the Impact of Sustainability Scorecard
  • 47. Mature Phase: (Textiles example) SKU specific questions add greater level of detail and insight into specific product performance Hypothetical and illustrative Emphasis moves to product-specific scoring. Product scores roll up to influence supplier score. (Up to 1 score per SKU; products of the same profile could be grouped in one score) Weight Raw Material Inputs Manufacturing/ Processing Transport/ Packaging/ Sales Product Use End-of-Life/ Recycling Supply Chain Goals Energy and Climate 40% Suppliers track on-farm energy use? (Y/N) Energy use per unit of finished product? (ranges will be provided) Hang tag on energy use during garment care? (Y/N) To reduce the use of non-renewable energy and greenhouse gas emissions. Material Efficiency 20% Uses fibers or irrigation practices that reduce field water use? (Y/N) Water consumption per unit of finished product? (ranges will be provided) Use of recycled materials in fabric production? (Y/N) To maximize efficient use of all materials, minimizing waste and costs. Natural Resources 20% Is the product organic or transition? (Y/N) Use of a restricted substances list for factory practices? (Y/N) Hang tag on use of laundry detergents? (Y/N) To ensure the integrity of ecosystems and a safe, reliable supply of raw materials. People and Community 20% Is product Fair Trade certified? (Y/N) To protect quality of life and safeguard human health.
  • 48. Leveraging the Power of Associations for a New Magnitude of Socially Responsible Leadership
  • 50. The Summit Design Team Website Designing the Summit
  • 52.  
  • 53. Full participants in Day One Connected Locations
  • 54.
  • 55.
  • 56.
  • 57. A question about the future of management education and design: If anything imaginable were possible…?
  • 58.
  • 59.  
  • 60. Figure 1: Three Circles for Understanding the Strengths Revolution and the Design of Strengths-based Organizations The Spirit of Appreciative Inquiry