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© 2012 Red Slice, LLC Confidential – Do Not Distribute 1
Start With the Story:
Why a Brand Strategy is
Vital to Effective Content Marketing
Maria Ross, Red Slice LLC
@redslice May 8, 2013
© 2012 Red Slice, LLC Confidential – Do Not Distribute 2
WHAT WE’LL COVER
DEFINE what brand is and why it matters to your success
IDENTIFY the 5 signs of a power brand
DISCOVER the 3 ways to communicate your brand
DISCUSS 3 of the 10 key Brand Strategy questions – and
discover the 2 biggest mistakes businesses make
EXPLORE ways to tell your story more efficiently
© 2012 Red Slice, LLC Confidential – Do Not Distribute 3
THE POWER OF BRAND
Pick one: Which words/phrases immediately come to mind?
© 2012 Red Slice, LLC Confidential – Do Not Distribute 4
WHAT IS BRAND?
Brand is not just a logo; it’s your core, your essence, what
you stand for; your promise to the world
Brand is the impression, mindshare you create for people;
the promise that you make
Brand guides all marketing & content decisions to tell the
right story to the right people at the right time.
© 2012 Red Slice, LLC Confidential – Do Not Distribute 5
WHAT IS BRAND?
© 2012 Red Slice, LLC Confidential – Do Not Distribute 6
THE SIMPLE TRUTH
Effective branding is not about how much money you
spend, but about how clearly and consistently
you communicate the right message to the
right audience through everything you do.
© 2012 Red Slice, LLC Confidential – Do Not Distribute 7
WHY DOES BRAND MATTER?
CLARITY
Guide & focus
investments
CUSTOMERS:
Attract the right
customers
COIN:
Stand out &
increase revenue
© 2012 Red Slice, LLC Confidential – Do Not Distribute 8
SIGNS OF A POWER BRAND
People are proud to work, partner or shop with you
Press talk about your impact on industry, world
You can elegantly recover from mistakes
Customers spread your story
Some people don’t like you
© 2012 Red Slice, LLC Confidential – Do Not Distribute 9
Brand
Verbal
ExperientialVisual
BE CLEAR & CONSISTENT
ACROSS ALL TOUCHPOINTS
© 2012 Red Slice, LLC Confidential – Do Not Distribute 10
HOW TO TELL A BRAND STORY
Why this works?
• Visually and emotionally
conveys company values,
operations and mission
• Attracts a precise target
customer (others may think,
“Huh?” Not for them!)
• Clear, concise. One
message appealing to one
buying driver/benefit
© 2012 Red Slice, LLC Confidential – Do Not Distribute 11
HOW NOT TO TELL A BRAND STORY
© 2012 Red Slice, LLC Confidential – Do Not Distribute 12
AVOID A BRAND IDENTITY CRISIS
Actual
Experience
Brand
Promise
Effective branding ─ inside & out ─
is the antidote
© 2012 Red Slice, LLC Confidential – Do Not Distribute 13
WHY IS BRAND STRATEGY
IMPORTANT?
Brand Building Blocks
Who are we? Who is my ideal customer?
Where are they? How are we different?
What is our personality? What is our promise?
Brand Strategy
Key
Messages
Brand Building Blocks
Company
Name
Visual
Identity
Marketing Programs and Tactics
Create needed materials. content
Decide where to advertise, promote, influence.
© 2012 Red Slice, LLC Confidential – Do Not Distribute 14
AN EFFECTIVE BRAND MUST BE…
Unique
Does it stand out
from others?
Compelling
Does your
audience care?
Authentic
Can you walk
your talk?
© 2012 Red Slice, LLC Confidential – Do Not Distribute 15
CRAFTING THE BRAND STRATEGY
Boils down to 10 key questions to get to
the brand “sweet spot”…but we’ll focus
on only a few today
© 2012 Red Slice, LLC Confidential – Do Not Distribute 16
WHO ARE YOU TALKING TO?
“Everyone” is not a market!
This is the single most important aspect to a strong Brand Strategy.
Who is your ideal buyer? If you don’t know them intimately and make them
real, you’ll be shooting at a moving target.
Think IDEAL, not average. Defining this well guides your content, new
offerings, ads, and ensures that what you offer appeals to the right people.
© 2012 Red Slice, LLC Confidential – Do Not Distribute 17
HOW DO YOU SOUND AND LOOK?
What do you want people to associate with you or your blog? What is
authentic? Think of pictures, images, adjectives, people, locations, traits
© 2012 Red Slice, LLC Confidential – Do Not Distribute 18
BE PRECISE! WORDS MATTER
Playful
Buttoned-up
Savvy
Snarky
Bubbly
RomanticNatural
Sober
Comical
Casual
Cutting-edge
Fast
Fresh
Manic
Flirty
Protective
Efficient
Handcrafted
Geeky
Calm
The more descriptive the word, the more your designers and
writers can create just the right content
Warm
© 2012 Red Slice, LLC Confidential – Do Not Distribute 19
WHY SHOULD THEY CARE?
“What’s in it for me?”
Talk in terms of benefits, not
just features
Develop a messaging
platform by audience to
inform all communications &
content
© 2012 Red Slice, LLC Confidential – Do Not Distribute 20
BUILD THE STORY FOUNDATION
Your messaging platform is an internal “outline” to
ensure content and communications are consistent:
You always want to control your message!
Copy is the external face of your messaging
platform, expressed publicly through channels
(blog, social media, video/podcast scripts, reports)
© 2012 Red Slice, LLC Confidential – Do Not Distribute 21
CREATE A MESSAGING PLATFORM
BENEFIT CAPABILITY/KEY MESSAGE PROOF POINTS/FEATURES
CORE POSITIONING STATEMENT
______ offers __(products/services)_____ for ____(target audience)_______so they can
_______________(benefits)________________________.
You get... We offer this benefit by…
(HOW)
•Features
•Awards
•Press
•Customer/Client List
•Testimonials
•Differentiators
•Stats/Studies
Main Benefit #2
Main Benefit #3
Key Message #2
Key Message #3
Core positioning statement rolls up by combining the
three main benefits you provide.
Determine the benefits first!
© 2012 Red Slice, LLC Confidential – Do Not Distribute 22
SHARE THE STORY: CREATE AN
EDITORIAL CALENDAR
Efficient Memorable Reusable
© 2012 Red Slice, LLC Confidential – Do Not Distribute 23
SUMMARY: THE STORY MATTERS!
Creating a brand foundation, will help you:
Define who you are and who you serve, crisply and cleanly
Stay consistent in all your content marketing efforts
Spread the word about what you can do more easily
Focus on the most effective channels & content
More efficiently create content that is unique, relevant and
authentic to your target audience
© 2012 Red Slice, LLC Confidential – Do Not Distribute 24
THANK YOU!
Questions, Clarity, Feedback? maria@red-slice.com
Explore Resources, Corporate Workshops: www.red-slice.com
Branding Basics for Small Business:
How to Create an Irresistible Brand on Any Budget
(Norlights Press) Available here today or online

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Maris Ross - Start with a Story

  • 1. © 2012 Red Slice, LLC Confidential – Do Not Distribute 1 Start With the Story: Why a Brand Strategy is Vital to Effective Content Marketing Maria Ross, Red Slice LLC @redslice May 8, 2013
  • 2. © 2012 Red Slice, LLC Confidential – Do Not Distribute 2 WHAT WE’LL COVER DEFINE what brand is and why it matters to your success IDENTIFY the 5 signs of a power brand DISCOVER the 3 ways to communicate your brand DISCUSS 3 of the 10 key Brand Strategy questions – and discover the 2 biggest mistakes businesses make EXPLORE ways to tell your story more efficiently
  • 3. © 2012 Red Slice, LLC Confidential – Do Not Distribute 3 THE POWER OF BRAND Pick one: Which words/phrases immediately come to mind?
  • 4. © 2012 Red Slice, LLC Confidential – Do Not Distribute 4 WHAT IS BRAND? Brand is not just a logo; it’s your core, your essence, what you stand for; your promise to the world Brand is the impression, mindshare you create for people; the promise that you make Brand guides all marketing & content decisions to tell the right story to the right people at the right time.
  • 5. © 2012 Red Slice, LLC Confidential – Do Not Distribute 5 WHAT IS BRAND?
  • 6. © 2012 Red Slice, LLC Confidential – Do Not Distribute 6 THE SIMPLE TRUTH Effective branding is not about how much money you spend, but about how clearly and consistently you communicate the right message to the right audience through everything you do.
  • 7. © 2012 Red Slice, LLC Confidential – Do Not Distribute 7 WHY DOES BRAND MATTER? CLARITY Guide & focus investments CUSTOMERS: Attract the right customers COIN: Stand out & increase revenue
  • 8. © 2012 Red Slice, LLC Confidential – Do Not Distribute 8 SIGNS OF A POWER BRAND People are proud to work, partner or shop with you Press talk about your impact on industry, world You can elegantly recover from mistakes Customers spread your story Some people don’t like you
  • 9. © 2012 Red Slice, LLC Confidential – Do Not Distribute 9 Brand Verbal ExperientialVisual BE CLEAR & CONSISTENT ACROSS ALL TOUCHPOINTS
  • 10. © 2012 Red Slice, LLC Confidential – Do Not Distribute 10 HOW TO TELL A BRAND STORY Why this works? • Visually and emotionally conveys company values, operations and mission • Attracts a precise target customer (others may think, “Huh?” Not for them!) • Clear, concise. One message appealing to one buying driver/benefit
  • 11. © 2012 Red Slice, LLC Confidential – Do Not Distribute 11 HOW NOT TO TELL A BRAND STORY
  • 12. © 2012 Red Slice, LLC Confidential – Do Not Distribute 12 AVOID A BRAND IDENTITY CRISIS Actual Experience Brand Promise Effective branding ─ inside & out ─ is the antidote
  • 13. © 2012 Red Slice, LLC Confidential – Do Not Distribute 13 WHY IS BRAND STRATEGY IMPORTANT? Brand Building Blocks Who are we? Who is my ideal customer? Where are they? How are we different? What is our personality? What is our promise? Brand Strategy Key Messages Brand Building Blocks Company Name Visual Identity Marketing Programs and Tactics Create needed materials. content Decide where to advertise, promote, influence.
  • 14. © 2012 Red Slice, LLC Confidential – Do Not Distribute 14 AN EFFECTIVE BRAND MUST BE… Unique Does it stand out from others? Compelling Does your audience care? Authentic Can you walk your talk?
  • 15. © 2012 Red Slice, LLC Confidential – Do Not Distribute 15 CRAFTING THE BRAND STRATEGY Boils down to 10 key questions to get to the brand “sweet spot”…but we’ll focus on only a few today
  • 16. © 2012 Red Slice, LLC Confidential – Do Not Distribute 16 WHO ARE YOU TALKING TO? “Everyone” is not a market! This is the single most important aspect to a strong Brand Strategy. Who is your ideal buyer? If you don’t know them intimately and make them real, you’ll be shooting at a moving target. Think IDEAL, not average. Defining this well guides your content, new offerings, ads, and ensures that what you offer appeals to the right people.
  • 17. © 2012 Red Slice, LLC Confidential – Do Not Distribute 17 HOW DO YOU SOUND AND LOOK? What do you want people to associate with you or your blog? What is authentic? Think of pictures, images, adjectives, people, locations, traits
  • 18. © 2012 Red Slice, LLC Confidential – Do Not Distribute 18 BE PRECISE! WORDS MATTER Playful Buttoned-up Savvy Snarky Bubbly RomanticNatural Sober Comical Casual Cutting-edge Fast Fresh Manic Flirty Protective Efficient Handcrafted Geeky Calm The more descriptive the word, the more your designers and writers can create just the right content Warm
  • 19. © 2012 Red Slice, LLC Confidential – Do Not Distribute 19 WHY SHOULD THEY CARE? “What’s in it for me?” Talk in terms of benefits, not just features Develop a messaging platform by audience to inform all communications & content
  • 20. © 2012 Red Slice, LLC Confidential – Do Not Distribute 20 BUILD THE STORY FOUNDATION Your messaging platform is an internal “outline” to ensure content and communications are consistent: You always want to control your message! Copy is the external face of your messaging platform, expressed publicly through channels (blog, social media, video/podcast scripts, reports)
  • 21. © 2012 Red Slice, LLC Confidential – Do Not Distribute 21 CREATE A MESSAGING PLATFORM BENEFIT CAPABILITY/KEY MESSAGE PROOF POINTS/FEATURES CORE POSITIONING STATEMENT ______ offers __(products/services)_____ for ____(target audience)_______so they can _______________(benefits)________________________. You get... We offer this benefit by… (HOW) •Features •Awards •Press •Customer/Client List •Testimonials •Differentiators •Stats/Studies Main Benefit #2 Main Benefit #3 Key Message #2 Key Message #3 Core positioning statement rolls up by combining the three main benefits you provide. Determine the benefits first!
  • 22. © 2012 Red Slice, LLC Confidential – Do Not Distribute 22 SHARE THE STORY: CREATE AN EDITORIAL CALENDAR Efficient Memorable Reusable
  • 23. © 2012 Red Slice, LLC Confidential – Do Not Distribute 23 SUMMARY: THE STORY MATTERS! Creating a brand foundation, will help you: Define who you are and who you serve, crisply and cleanly Stay consistent in all your content marketing efforts Spread the word about what you can do more easily Focus on the most effective channels & content More efficiently create content that is unique, relevant and authentic to your target audience
  • 24. © 2012 Red Slice, LLC Confidential – Do Not Distribute 24 THANK YOU! Questions, Clarity, Feedback? maria@red-slice.com Explore Resources, Corporate Workshops: www.red-slice.com Branding Basics for Small Business: How to Create an Irresistible Brand on Any Budget (Norlights Press) Available here today or online