2. Over 90 years ago… Dale Carnegie’s landmark books changed the way people get things done. It all began… How to Win Friends and Influence People How to Stop Worrying and Start Living The Quick and Easy Way to Effective Speaking
3. Through the Years… Dale Carnegie’s proven principles have been expanded and updated to keep pace with workplace changes We deliver Dale Carnegie programs: in over 65 countries in more than 27 languages by 2,800 certified trainers 75 28 2,800
4. Proven Track-record More than 7,000,000 successful participants Position: a local resource connected to the world We understand local conditions and global issues We’re there when and where you need us Travel costs eliminated
5. Our core competence is our proprietary methodology to quickly turn desired competencies into concrete skills Partnership with the Drucker Foundation Special Dale Carnegie edition of Leader To Leader included in the training Our trainers undergo the most sophisticated certification process in the industry Annual refresher training is required Trainers must be re-certified every three years Extensive offering of programs that get results The Dale Carnegie Competitive Edge
6. TOOLS OF ENGAGEMENT Tools of Engagement Innovative ways to gain employee commitment through workplace learning and performance It’s time to get human again with Dale Carnegie Training ® — the original and still the best resource for developing the people side of business .
7. iMap inquire involve impact Your organization’s strategic vision – in contrast to current reality Coaching to provide measurable results, directly related to the competencies needed. Connect people to the vision and core competencies required to achieve it. Ingrain long-term habits and emotional intelligence.
8. Team Member Engagement Leadership Development Sales Effectiveness Customer Service Presentation Effectiveness Process Improvement
9. Quality Management Systems – ISO 9001 Certified Product Development and Customization Trainer Development and Certification Assessment Service North American locations accredited by the Accrediting Council for Continuing Education and Training (ACCET) Courses recommended for college transfer credit by the American Council on Education (ACE) Quality You Can Rely On
10. In Conclusion An internationally recognized brand Over 90 years of experience and growth Time-tested and successful system Highly-trained facilitators available across North America
