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Do’s and Don’ts
mobile marketing
2012)
                                                                    re in focus February
                                              ore 2012 Mobile futu
Key industry stats
                                      (comSc
                                                                                                cessed
                                                                        smartphone users ac
                                                  •  48.4 million EU5
                        cribers use                                         es or blogs
•  44% of mobile subs                                 social networking sit
                         EU5 (France,                                       ces at least once in
    smartphones across                                on their mobile devi
                          n and the UK)
     Germany, Italy, Spai                             December 2011
 •  Android: 50% iOS-
                         30% of  the                                       an 2 years to reach
                                                   •  Tablets took less th
     smartphone market;                                                      in use in the U.S.
                                                       40 million products
                       the fastest-growing             (7 yrs mobile)
  •  Health ranked as                         11
     mobile media cate  gory in the U.S. in 20                             ts, 8.3 percent of all
                                                    •  Across EU5 marke                             ce
                                                                               so have a tablet devi
                                                       mobile subscribers al
Device usage unique users 2011
                           Nokia
 iPhone             iPod                  Other

              BlackBerry
 iPad

 HTC
                             HTC
 BlackBerry
                                                  iPhone
 iPod
                                   iPad
 Nokia

 Other
                                                                            Operating system 2011
                                                   Symbian           RIM OS
                                           Mobile Device                  Android        Windows XP

                                    Linux                                                Windows 7
                                                                                         Windows Vista

                                                     Mac OS X                            iPhone OS
                                                                        Windows XP       Mac OS X

                                                   iPhone OS                             Linux
                                                                                         Mobile Device

                                                                        Windows 7        Symbian
                                                           Windows
                                                                                         RIM OS
                                                            Vista
                                                                                         Android
                                                                                         Nintendo Wii
Image:	
  


More than
a novelty
Convenience
Your phone: always by your side
Mobiles are instant
Mobiles are instant
Where and when you want it
Interaction
You can look and touch
User engagement
in their time,
on their terms
Waiting for a meeting,
bored in a presentation
We expect a lot from our phones
(and so do HCPs)
A world of
possibilities
Endless opportunities
for mobile engagement
in pharma
A bit of black magic
But for pharma…?
APP	
  DEV	
  PROCESS	
  
Divider	
  for	
  dra7	
  purposes,	
  not	
  for	
  presenta>on	
  
•  Vision
•  Communication
•  Organisation
•  Strong interactive
   background
•  Understands
   potential of mobile
•  Creative flair
•  Vital
•  Advise
•  Troubleshoot
•  Strong mobile
•  Good relationship with
   Designer
•  Experienced interactive
•  Problem solver
App Development:
The Long and Winding Road
I want an
app!
Really think
Do your homework
Survey the landscape
Establish KPIs
Consider your platforms
I want
an app!
I ve done my research
Image:	
  All	
  listed	
  ppl	
  crammed	
  in	
  room	
  (can	
  just	
  see	
  them	
  
through	
  doorway,	
  as	
  if	
  jammed	
  in	
  stockroom).	
  Man	
  outside	
  
   shou>ng	
   No-­‐one	
  leaves	
  >ll	
  you	
  think	
  of	
  something 	
  
                                        	
  
["tle]	
  Development	
  process	
  
                             	
  




Above	
  to	
  be	
  come	
  on	
  stage	
  by	
  stage	
  as	
  speak.	
  Also	
  add	
  extra	
  
arrows	
  to	
  indicate	
  where	
  might	
  go	
  back	
  and	
  forth	
  (e.g.	
  a7er	
  
                       tes>ng	
  might	
  go	
  back	
  to	
  design)	
  
["tle]	
  Development	
  process	
  
                             	
  




Above	
  to	
  be	
  come	
  on	
  stage	
  by	
  stage	
  as	
  speak.	
  Also	
  add	
  extra	
  
arrows	
  to	
  indicate	
  where	
  might	
  go	
  back	
  and	
  forth	
  (e.g.	
  a7er	
  
                       tes>ng	
  might	
  go	
  back	
  to	
  design)	
  
["tle]	
  Development	
  process	
  
                             	
  




Above	
  to	
  be	
  come	
  on	
  stage	
  by	
  stage	
  as	
  speak.	
  Also	
  add	
  extra	
  
arrows	
  to	
  indicate	
  where	
  might	
  go	
  back	
  and	
  forth	
  (e.g.	
  a7er	
  
                       tes>ng	
  might	
  go	
  back	
  to	
  design)	
  
["tle]	
  Development	
  process	
  
                	
  
["tle]	
  Development	
  process	
  
                	
  
["tle]	
  Development	
  process	
  
                	
  
LAUNCHING	
  AN	
  APP	
  
Divider	
  for	
  dra7	
  purposes,	
  not	
  for	
  presenta>on	
  
If you build it, they will come.
	
  
might
If you build it, they	
   will come.
	
  
1 in 5 free apps
       downloaded less
       than 100 times
       	
  
       	
  

                     might
If you build it, they	
   will come.
	
  
PPC


       Print

                                    Seeding


 Web ads
                              eMarketing


Microsite

                          Social Media


      Online networks
To	
  finish?	
  
Need	
  to	
  think	
  of	
  closing	
  slide.	
  

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