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Dominic Coryell
500 Startups
dom@500.co //+ @DistroDom
@DistroDom
WHO IS THIS GUY DOMINIC?
● Co-Founded GarmentValet
● Co-Founded Curebit / Talkable
Now I’m @DistroDom @500
Startups investing time and $ in
promising startups #500STRONG
Power Funnels...
& How to
WE DON’T
WANT A
LEAKY
FUNNEL
Don’t Ever Forget….
GROWTH FOR PIRATES… AARRR
@DistroDom
Acquisition • Attracting the right people
Activation • People signup and start
using your product
Retention • People keep using your
product.
Referral • People get their friends to
start using your product
Revenue • Buying more
Credit: Dave McClure (@davemcclure)
What Should I Optimize??
… AND, How???
RULE 1: Optimization ≠ Testing
A/B Tests Don’t Matter If Too Small
< 250 Conversions (Per Variation) Means A/B Test Isn’t Valid and leads to false confidence.
~ Peep Laja @WMD 500 Startups 2015
RULE 2: Optimize Shit That Matters
Look Familiar?
YAAASSS!
RULE 3: Define What A Win Is
Make sure your
optimizations are tied to
real business goals
● sales
● signups
● profit
RULE 4: It’s Not Magic - It’s Process
You Don’t Need to be
MAGIC
Slide credit to Peep Laja: http://conversionxl.com/blog
RULE 5: Always Measure
● Conversions are directly related to
optimizations
● Full Weeks (every day is different)
● Long enough periods of time
Now - the “WHAT” Part:
FOCUS ON PRINCIPLES
@ EACH STAGE
not tactics from others
● Visual Heirarchy
● Keeping everything simple
● State value in the your customer’s language
● Pay attention to FOGG (Behavioral Model)
Great Principles
Acquisition
● look at conversion from signups (not just signups)
● look at CTR related to conversions, are your ads just getting a lot
of clicks from the wrong people
● Expand your audience in a segmented way
● Onboarding flow (too many questions, not enough)
● Clear calls to action
● Is the value stated clearly in the words of the user
Activation
● Immediate welcome emails
● Content nurturing with valuable news
● Starting a conversation
● Incentives to activate
Retention
● try to find when people normally leave/drop out and then lengthen
the curve prevent it
● figure out the main reasons for leaving and optimize around that
Referral
● figure out if people like your product
● put sharing call to actions in more places
● make it easy for the friend to use the offer
Revenue
● what products are selling best
● what products are profitable / loss leaders
● what # of your revenue is coming from customers who buy
● what else can you sell, is there a different way to package it, is
there a promotion that makes people spend more
What’s Next?
You’ve just been
experimented on for
HIPSLIDES.com
Get your own at
HIPSLIDES.com

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Distro dom funnel optimization

Notes de l'éditeur

  1. Let me give you a little bit of a background of myself. I’ve started a few different companies, both with friends. The first one I started was when I was in college. It was a laundry and drycleaning delivery business of all things. But we were really “high-tech”. We had pretty solid growth to over $1.5M in sales during the first few years. After I left school, I also left thtat company to pursue something that was more software oriented. I co-founded Curebit.com (now Talkable.com) with a friend. Talkable was a referral software platform used by TOMS, BONOBOS, Shutterfly, etc. Curebit was funded by 500 and YC.
  2. This is Dave McClure’s “Marketing for Pirates” framework: Acquisition Activation Retention Referral Revenue