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Social Recruitment – Worth the hype?
 January 2012
• 
Sections
•  Background

•  LinkedIn - Why is it important?

•  Strategy Considerations
Social recruiting requires greater employee intimacy
                                    • 21st century recruiting models are
                                    about employee intimacy at scale.

                                    • Social recruitment is not only about
                                    hiring - it is about the whole
                                    relationship with the customer
                                    across every touchpoint, and how
                                    this affects satisfaction,
                                    recommendation and influence.

                                    • Organising for social recruitment
                                    means building on existing
                                    strengths and developing deeper
                                    relationships online and offline.
Social is impacting the recruitment journey
Social recruiting has several components to make it work


                                Audience Segmentation
                           “ The social group we are targeting”


                       Channels                               Content
              “The channels we use to             “The information we share” i.e.
              engage on” i.e.Facebook,              blogs, thought leadership,
             Twitter, LinkedIn, YouTube,                   profiles, video
              Company Page, Forums


                                        Analytics
                          “ Using data to drive change real-time”

                                         Roles
                               “Who’s responsible for what”

                                     Governance
                          “ How we engage on social networks”
•  Networking is becoming
global, intimacy at scale

•  80% of members come from
10 countries (UK,
Netherlands, Spain, Italy,
France in Europe)

•  Biggest growth is in South
America, Asia; while European
numbers are much lower,
suggesting market saturation
Presence on LinkedIn is dominated by key industries

                                      •  Demographics vary by
                                      region; Europe’s largest
                                      group is 35-54

                                      •  Unsurprisingly, high
                                      technology is leading the
                                      charge in adoption, and
                                      use of new LinkedIn
                                      features and capabilities
LinkedIn is about networking not only hiring

                                       •  The most successful
                                       companies are using LinkedIn
                                       to show the employee brand,
                                       but also showcase the caliber
                                       of staff to potential clients

    Employees who are on               •  A successful LinkedIn
    LinkedIn independently,
  identifying themselves with
                                       strategy relies on all
     their organisation and            employees playing a part, not
        active in groups!
                                       just recruitment

                                       • The line between personal
                                       and professional becomes
                                       blurred
It is evolving constantly, with significant impact
Governance and awareness play a key role

                                   Privacy
                                   •  Control and changes are with
                                   LinkedIn and require constant
                                   monitoring

                                   Personal vs. Public
                                   •  Clarity regarding what can and
                                   can’t be public on personal profiles
                                   (client names etc)

                                   Rules of Engagement
                                   •  How employees can and should
                                   engage on LinkedIn
To build strategy, we need to look at various sources
                                        •  Review the trends and
                                        features in LinkedIn and how
                                        they align to social recruiting

                                        •  Identify leading practices
                                        among industry peers and
                                        beyond
Features are allowing companies to tailor their presence
Customisation
•    Creating a page for a specific geography (country) with local information and job openings


Content
•    Outlining exactly what your company offers by service line or category


Experience
    Ensuring prospective employees and clients get an understanding of the people and the culture
     though testimonials, video and engagement

Employee Engagement

•    Ensuring employees are present and active on company pages through recommendations,
     visible contact points and content
Localised content with focus on the people- IBM
                                About IBM- The Issue

                                  Global company with 427,000 employees and
                                   a diverse opportunities
                                  Varying perception of who IBM is and what
                                   future hires can expect


                                The Response- Customised

                                •  Localised job listings with tailored
                                   messaging
                                •  Clear articulation of “Why IBM?” linked to
                                   great YouTube content
                                •  Embedded banner to career page to make
                                   applying easy
                                •  Recruitment lead attached to every
                                   opportunity
Clear focus on what we do and what people think- Bain
                                About Bain- The Issue

                                  Global firm with large number of service lines;
                                   finding what you need is difficult
                                  Part of the global fight for top-talent- getting
                                   the right people to apply


                                The Response-Content

                                •  Detailed info about each service line both
                                   “what we do” and “how we do it”
                                •  One of the first consulting first recruitment
                                   firms to use recommendations- though at a
                                   global level
                                •  Recruiters linked to every job- though
                                   selection is not localised to geography
Featuring employees and their experience - Diageo
                               About Diageo- The Issue

                                 Popular brands and place to apply for- make it
                                  easy for high caliber candidates to apply
                                 Part of the global fight for top-talent- getting
                                  the right people with the right culture fit who
                                  live the purpose 'Celebrate life every day,
                                  everywhere'


                               The Response- Experience/ Employees

                               •  Heavy focus on the culture and values in
                                  the career description, including using
                                  YouTube channel
                               •  Employee testimonials feature heavily “why I
                                  chose Diageo”
                               •  Clear links to more career info across all
                                  channels
                               •  Recruiters linked to every opportunity
Contact details

•    Dominika.tomek@dachisgroup,com

•    @dominiktomek

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Social recruitment- Beyond the Hype

  • 1. Social Recruitment – Worth the hype? January 2012 • 
  • 2. Sections •  Background •  LinkedIn - Why is it important? •  Strategy Considerations
  • 3. Social recruiting requires greater employee intimacy • 21st century recruiting models are about employee intimacy at scale. • Social recruitment is not only about hiring - it is about the whole relationship with the customer across every touchpoint, and how this affects satisfaction, recommendation and influence. • Organising for social recruitment means building on existing strengths and developing deeper relationships online and offline.
  • 4. Social is impacting the recruitment journey
  • 5. Social recruiting has several components to make it work Audience Segmentation “ The social group we are targeting” Channels Content “The channels we use to “The information we share” i.e. engage on” i.e.Facebook, blogs, thought leadership, Twitter, LinkedIn, YouTube, profiles, video Company Page, Forums Analytics “ Using data to drive change real-time” Roles “Who’s responsible for what” Governance “ How we engage on social networks”
  • 6.
  • 7. •  Networking is becoming global, intimacy at scale •  80% of members come from 10 countries (UK, Netherlands, Spain, Italy, France in Europe) •  Biggest growth is in South America, Asia; while European numbers are much lower, suggesting market saturation
  • 8. Presence on LinkedIn is dominated by key industries •  Demographics vary by region; Europe’s largest group is 35-54 •  Unsurprisingly, high technology is leading the charge in adoption, and use of new LinkedIn features and capabilities
  • 9. LinkedIn is about networking not only hiring •  The most successful companies are using LinkedIn to show the employee brand, but also showcase the caliber of staff to potential clients Employees who are on •  A successful LinkedIn LinkedIn independently, identifying themselves with strategy relies on all their organisation and employees playing a part, not active in groups! just recruitment • The line between personal and professional becomes blurred
  • 10. It is evolving constantly, with significant impact
  • 11. Governance and awareness play a key role Privacy •  Control and changes are with LinkedIn and require constant monitoring Personal vs. Public •  Clarity regarding what can and can’t be public on personal profiles (client names etc) Rules of Engagement •  How employees can and should engage on LinkedIn
  • 12.
  • 13. To build strategy, we need to look at various sources •  Review the trends and features in LinkedIn and how they align to social recruiting •  Identify leading practices among industry peers and beyond
  • 14. Features are allowing companies to tailor their presence Customisation •  Creating a page for a specific geography (country) with local information and job openings Content •  Outlining exactly what your company offers by service line or category Experience   Ensuring prospective employees and clients get an understanding of the people and the culture though testimonials, video and engagement Employee Engagement •  Ensuring employees are present and active on company pages through recommendations, visible contact points and content
  • 15. Localised content with focus on the people- IBM About IBM- The Issue   Global company with 427,000 employees and a diverse opportunities   Varying perception of who IBM is and what future hires can expect The Response- Customised •  Localised job listings with tailored messaging •  Clear articulation of “Why IBM?” linked to great YouTube content •  Embedded banner to career page to make applying easy •  Recruitment lead attached to every opportunity
  • 16. Clear focus on what we do and what people think- Bain About Bain- The Issue   Global firm with large number of service lines; finding what you need is difficult   Part of the global fight for top-talent- getting the right people to apply The Response-Content •  Detailed info about each service line both “what we do” and “how we do it” •  One of the first consulting first recruitment firms to use recommendations- though at a global level •  Recruiters linked to every job- though selection is not localised to geography
  • 17. Featuring employees and their experience - Diageo About Diageo- The Issue   Popular brands and place to apply for- make it easy for high caliber candidates to apply   Part of the global fight for top-talent- getting the right people with the right culture fit who live the purpose 'Celebrate life every day, everywhere' The Response- Experience/ Employees •  Heavy focus on the culture and values in the career description, including using YouTube channel •  Employee testimonials feature heavily “why I chose Diageo” •  Clear links to more career info across all channels •  Recruiters linked to every opportunity
  • 18.
  • 19. Contact details •  Dominika.tomek@dachisgroup,com •  @dominiktomek