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An Introduction to  Outcome Mapping ICTJ January 9, 2008
My objectives for this session   ,[object Object],[object Object],Through lively discussion & exchange of ideas to:
focus of linear- cause and effect framework
focus of outcome mapping Behavioural Changes community capacity & ownership  increases program ownership decreases
Challenges in measuring « results » ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How can we cope with this complexity? ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],primary uses of OM
step 1: Vision
I have an objectively verifiable indicator of success! Martin Luther King, Jr. August 28, 1963
ICTJ examples of Vision The vision of ICTJ fellowships is to strengthen and increase the prominence of transitional justice norms; to improve state compliance with international obligations; to advance prospects for justice, peace and accountability especially after periods of repressive rule or violent conflict, and to energize civil society world-wide.
ICTJ examples of vision ,[object Object]
step 2: Mission Intentional Design
The mission is that “bite” of the vision statement on which the program is going to focus.
mission statement ,[object Object],[object Object],[object Object],[object Object]
Vision  vs   Mission ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Vision Mission
Vision  vs   Mission - Fellowships The vision of ICTJ fellowships is to strengthen and increase the prominence of transitional justice norms; to improve state compliance with international obligations; to advance prospects for justice, peace and accountability especially after periods of repressive rule or violent conflict, and to energize civil society world-wide.  Vision Mission The mission of ICTJ Fellowships is to assist in the development of integrated, comprehensive, and localized approaches to TJ by: building TJ capacity among civil society organizations, encouraging these organizations to consider how TJ methodologies are applied to their work, and fostering networks and partnerships for collaboration among TJ practitioners
Vision  vs   Mission – Peru Program The vision of the Peru country program is to promote and protect human rights, ensure that human rights abusers are held accountable for their actions, encourage the rule of law, and promote an equitable distribution of resources within areas affected by conflict.  Vision Mission The mission of the ICTJ Peru Country program is to assist in the development of integrated and comprehensive strategies on truth seeking, reparations, and prosecutions.
step 3: Boundary Partners
Three Key OM Concepts:  ,[object Object],[object Object],[object Object]
Whose behaviour? Program time limit of the initiative = boundary partners The rest of the world
Boundary Partners Those individuals, groups, & organizations with whom a program interacts directly to effect change & with whom the program can anticipate some opportunities for influence.
Military Police Local H.R. Orgs Victims’ Groups. TRCs Domestic Prosecutors Govts Int’l Bodies ICTJ Program Community Leaders Victims
strategic partners ,[object Object],[object Object],Examples: Donor agency Other NGOs doing similar work Media
step 4: Outcome Challenge
Outcome Challenge Once the boundary partners have been identified, outcome challenges are developed for each boundary partner.  An outcome challenge describes how behaviors, relationships, activities, actions of an individual, group, or institution will change if the program is successful.  In other words:  OCs are idealistic, yet realistic. They are phrased in such a way as to capture how the actor would behave and relate to others if the program achieved its full potential as facilitator of change.
Outcome Challenge – Fellowship Program Boundary Partner  = Fellows Outcome Challenge  = If the program achieves full potential, fellows will act as “TJ Entrepreneurs” in their countries. They will demonstrate an understanding of TJ theory and practice, enabling them to analyze TJ issues and challenges in their countries. Fellows will also take active roles in promoting TJ knowledge, disseminating materials, and develop partnerships with relevant government and NGO actors.
Outcome Challenges – Peru Program ,[object Object],[object Object]
What indicators do you use for: Greater awareness… Empowered women… Reduced conflict… Increased collaboration… Gender sensitivity… Equal access… Full participation…  Strengthened capacity… Enhanced effectiveness… ?
step 5: Progress Markers
Progress Markers = ladder of change (Deep transformation) (Active engagement & learning) (Early positive responses) Love to see Like to see Expect to see
progress markers are graduated ,[object Object],[object Object],[object Object]
Why Graduated Progress Markers? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Example Progress Markers
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],… Example Progress Markers
[object Object],[object Object],[object Object],[object Object],[object Object],… Example Progress Markers
 
step 6: Strategy Maps Intentional Design
6 kinds of strategies causal persuasive supportive I aimed at  individual  boundary partner direct influence arouse new thinking; build skills, capacity on-going support E aimed at boundary partner’s  environment alter the physical, regulatory or information environmen t broad information dissemination; access to new info create / strengthen  peer networks
facilitation questions ? I-2 I-3 I-1 E-1 E-2 E-3 causal persuasive supportive I aimed at   individual  boundary partner what will be done to produce and “immediate output”? what will be done to build capacity? how will sustained support, guidance or mentoring be provided? E aimed at boundary partner’s  environment what will be done to alter the physical or policy environment? how will the media or publications be used? what networks or relationships will be established or utilized?
 
step 7: Organizational Practices Intentional Design
Organizational Practices ,[object Object],[object Object]
Organizational Practices include ,[object Object],[object Object],[object Object],[object Object]
Organizational Practices include ,[object Object],[object Object],[object Object],[object Object]

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Ictj Om Concepts Dp Rev

  • 1. An Introduction to Outcome Mapping ICTJ January 9, 2008
  • 2.
  • 3. focus of linear- cause and effect framework
  • 4. focus of outcome mapping Behavioural Changes community capacity & ownership increases program ownership decreases
  • 5.
  • 6.
  • 7.
  • 9. I have an objectively verifiable indicator of success! Martin Luther King, Jr. August 28, 1963
  • 10. ICTJ examples of Vision The vision of ICTJ fellowships is to strengthen and increase the prominence of transitional justice norms; to improve state compliance with international obligations; to advance prospects for justice, peace and accountability especially after periods of repressive rule or violent conflict, and to energize civil society world-wide.
  • 11.
  • 12. step 2: Mission Intentional Design
  • 13. The mission is that “bite” of the vision statement on which the program is going to focus.
  • 14.
  • 15.
  • 16. Vision vs Mission - Fellowships The vision of ICTJ fellowships is to strengthen and increase the prominence of transitional justice norms; to improve state compliance with international obligations; to advance prospects for justice, peace and accountability especially after periods of repressive rule or violent conflict, and to energize civil society world-wide. Vision Mission The mission of ICTJ Fellowships is to assist in the development of integrated, comprehensive, and localized approaches to TJ by: building TJ capacity among civil society organizations, encouraging these organizations to consider how TJ methodologies are applied to their work, and fostering networks and partnerships for collaboration among TJ practitioners
  • 17. Vision vs Mission – Peru Program The vision of the Peru country program is to promote and protect human rights, ensure that human rights abusers are held accountable for their actions, encourage the rule of law, and promote an equitable distribution of resources within areas affected by conflict. Vision Mission The mission of the ICTJ Peru Country program is to assist in the development of integrated and comprehensive strategies on truth seeking, reparations, and prosecutions.
  • 18. step 3: Boundary Partners
  • 19.
  • 20. Whose behaviour? Program time limit of the initiative = boundary partners The rest of the world
  • 21. Boundary Partners Those individuals, groups, & organizations with whom a program interacts directly to effect change & with whom the program can anticipate some opportunities for influence.
  • 22. Military Police Local H.R. Orgs Victims’ Groups. TRCs Domestic Prosecutors Govts Int’l Bodies ICTJ Program Community Leaders Victims
  • 23.
  • 24. step 4: Outcome Challenge
  • 25. Outcome Challenge Once the boundary partners have been identified, outcome challenges are developed for each boundary partner. An outcome challenge describes how behaviors, relationships, activities, actions of an individual, group, or institution will change if the program is successful. In other words: OCs are idealistic, yet realistic. They are phrased in such a way as to capture how the actor would behave and relate to others if the program achieved its full potential as facilitator of change.
  • 26. Outcome Challenge – Fellowship Program Boundary Partner = Fellows Outcome Challenge = If the program achieves full potential, fellows will act as “TJ Entrepreneurs” in their countries. They will demonstrate an understanding of TJ theory and practice, enabling them to analyze TJ issues and challenges in their countries. Fellows will also take active roles in promoting TJ knowledge, disseminating materials, and develop partnerships with relevant government and NGO actors.
  • 27.
  • 28. What indicators do you use for: Greater awareness… Empowered women… Reduced conflict… Increased collaboration… Gender sensitivity… Equal access… Full participation… Strengthened capacity… Enhanced effectiveness… ?
  • 29. step 5: Progress Markers
  • 30. Progress Markers = ladder of change (Deep transformation) (Active engagement & learning) (Early positive responses) Love to see Like to see Expect to see
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.  
  • 37. step 6: Strategy Maps Intentional Design
  • 38. 6 kinds of strategies causal persuasive supportive I aimed at individual boundary partner direct influence arouse new thinking; build skills, capacity on-going support E aimed at boundary partner’s environment alter the physical, regulatory or information environmen t broad information dissemination; access to new info create / strengthen peer networks
  • 39. facilitation questions ? I-2 I-3 I-1 E-1 E-2 E-3 causal persuasive supportive I aimed at individual boundary partner what will be done to produce and “immediate output”? what will be done to build capacity? how will sustained support, guidance or mentoring be provided? E aimed at boundary partner’s environment what will be done to alter the physical or policy environment? how will the media or publications be used? what networks or relationships will be established or utilized?
  • 40.  
  • 41. step 7: Organizational Practices Intentional Design
  • 42.
  • 43.
  • 44.