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The consumer is now in control.




                        November 12, 2007   eMusic Confidential
Their life is on-demand and
self-programmed
•   TiVo
•   Blogs
•   Pandora
•   Netflix
•   iPod + iTunes
•   YouTube
•   Facebook
•   Twitter




                              Oct 20 2005   eMusic Confidential
Consumer Entertainment Choices Predominate




                                    Oct 20 2005   eMusic Confidential
Content owners must adapt

•   On-demand
•   Interoperability
•   Consumer flexibility
•   Price
•   Recognize competition
•   Aggressively compete
•   Broadly license - sell your content everywhere!
•   Easy access to buy product more important than
    distribution control




                                      Oct 20 2005   eMusic Confidential
RShare                   ANts P2P
                                                     Gnutella
            P2P
                                    Ares
                                                                                   Tor
  eMule
                     Grokster                Bit Torrent


          Free is everywhere.
                                                                     Entropy
                           Kazaa             Morpheus
          Limewire
                                           Freenet
                            Blogs                                eDonkey
            GNUnet
                                           Azureus
                                                     November 12, 2007   eMusic Confidential
Music, books, audio books and TV
have been sold and broadcast in the
         clear for decades.



                           November 12, 2007   eMusic Confidential
Relative price of
CD, DVD, video game




                      Oct 20 2005   eMusic Confidential
In music, DRM...
•   Built Apple’s dominance
•   Allowed iPod to be closed ecosystem
•   Discouraged legit buyers from buying
•   Slowed digital adoption
•   Placed competitors at disadvantage
•   Lotsa roadkill
     • Sony Connect
     • Yahoo! Music
     • MTV Urge
     • Musicmatch
     • AOL Music
•   Didn’t stop or slow piracy
                                      Oct 20 2005   eMusic Confidential
In five years, there will be no more...
•   DRM on digital media
•   Release windows
•   24 hour viewing requirements
•   Arcane restrictions on how consumers consume




                                     Oct 20 2005   eMusic Confidential
One way to respond...




                   November 12, 2007   eMusic Confidential
N o2   Digital music service
       in the world




                           November 12, 2007   eMusic Confidential
400,000+
Subscribers



              November 12, 2007   eMusic Confidential
200,000,000
Songs sold in last three years




                                 November 12, 2007   eMusic Confidential
7,000,000+
Songs sold per month




                       November 12, 2007   eMusic Confidential
8,000,000+
Unique visitors per month




                            November 12, 2007   eMusic Confidential
3,600,000                tracks




320,000
           artists




33,000labels




                 November 12, 2007   eMusic Confidential
MP3
no DRM

         November 12, 2007   eMusic Confidential
The eMusic Customer

•   Targeting the under-served music consumer:
    25 – 54 year old
•   Generally appreciate music beyond the
    commercial mainstream – frustrated with the
    ubiquity of mainstream Top 40 music
•   Tech savvy
•   Broad genre appreciation: jazz, classical, world,
    dance, indie rock
•   Looking for guidance and happy to experiment
•   Expect freedom of their music
•   Seeking good value for music


                                        November 12, 2007   eMusic Confidential
Music
Audiobooks

        November 12, 2007   eMusic Confidential
100,000+
Audiobooks sold in first 120 days




                                    November 12, 2007   eMusic Confidential
Audiobooks US market (2006)
                                  90% Audible/iTunes

                                        $140M Digital




                       $900M Physical




                                                   November 12, 2007   eMusic Confidential
Problems with today’s digital audiobooks

• Only one major retailer
• High prices
• Proprietary Format
• Closed Eco-system
• Only plays on select players
• DRM - Consumer-unfriendly
  restrictions



                             November 12, 2007   eMusic Confidential
Welcome to eMusic Audiobooks

• MP3 – plays everywhere!
• $10 per book for most books
• Plays on the devices you already
    own
•   Curated and merchandised by
    literary experts
•   Buy music and books in the same
    store


                            November 12, 2007   eMusic Confidential
eMusic Audiobooks (beta)

•   Thousands of titles to start
•   Hundreds added every week
•   64Kbps stereo
    • Better the fidelity of the competition

•   More than half of eMusic customers polled want
    to buy audiobooks
•   $9.99 - 1 book/month
•   $19.99 - 2 books/month
•   Single click to download, automatically synced to
    iTunes, WMP, Winamp



                                               November 12, 2007   eMusic Confidential
eMusic Publisher Partners

•   Random House       •   Brainsync
•   Naxos              •   L.A. Theatre Works
•   Hachette           •   Tantor Media
•   Blackstone         •   Phoenix Books
•   Penguin            •   Listen and Live
•   McSweenies         •   Reagent Press
•   BBC Worldwide      •   Audio Evolution
•   Simon & Schuster   •   Hay House Publishers




                                  November 12, 2007   eMusic Confidential
Oct 20 2005   eMusic Confidential
[Screenshot]




               November 12, 2007   eMusic Confidential
[eMusic Remote Screenshot]




                             November 12, 2007   eMusic Confidential
Own Your Music/Books
Don’t rent it.


                 November 12, 2007   eMusic Confidential
eMusic: the most compatible music/books
service in the world
•   Portable Players
     • iPod, Thompson, SanDisk, Phillips, Samsung, Sony,
       Microsoft Zune, etc.
•   Software
     • iTunes, Real Player, MS Windows Media Player, AOL
       Winamp, Yahoo Music Player, etc.
•   Stereo Devices
     • Polk, Harmon Kardon, Panasonic, etc.
•   Phones
     • Sony Ericsson, LG, Nokia, Motorola, Samsung, iPhone,
       etc.
•   Car Stereos
     • PhatNoise, etc.
                                              November 12, 2007   eMusic Confidential
Pakman eMusic BEA Keynote June 08

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Pakman eMusic BEA Keynote June 08

  • 1.
  • 2. The consumer is now in control. November 12, 2007 eMusic Confidential
  • 3. Their life is on-demand and self-programmed • TiVo • Blogs • Pandora • Netflix • iPod + iTunes • YouTube • Facebook • Twitter Oct 20 2005 eMusic Confidential
  • 4. Consumer Entertainment Choices Predominate Oct 20 2005 eMusic Confidential
  • 5. Content owners must adapt • On-demand • Interoperability • Consumer flexibility • Price • Recognize competition • Aggressively compete • Broadly license - sell your content everywhere! • Easy access to buy product more important than distribution control Oct 20 2005 eMusic Confidential
  • 6. RShare ANts P2P Gnutella P2P Ares Tor eMule Grokster Bit Torrent Free is everywhere. Entropy Kazaa Morpheus Limewire Freenet Blogs eDonkey GNUnet Azureus November 12, 2007 eMusic Confidential
  • 7. Music, books, audio books and TV have been sold and broadcast in the clear for decades. November 12, 2007 eMusic Confidential
  • 8. Relative price of CD, DVD, video game Oct 20 2005 eMusic Confidential
  • 9. In music, DRM... • Built Apple’s dominance • Allowed iPod to be closed ecosystem • Discouraged legit buyers from buying • Slowed digital adoption • Placed competitors at disadvantage • Lotsa roadkill • Sony Connect • Yahoo! Music • MTV Urge • Musicmatch • AOL Music • Didn’t stop or slow piracy Oct 20 2005 eMusic Confidential
  • 10. In five years, there will be no more... • DRM on digital media • Release windows • 24 hour viewing requirements • Arcane restrictions on how consumers consume Oct 20 2005 eMusic Confidential
  • 11. One way to respond... November 12, 2007 eMusic Confidential
  • 12. N o2 Digital music service in the world November 12, 2007 eMusic Confidential
  • 13. 400,000+ Subscribers November 12, 2007 eMusic Confidential
  • 14. 200,000,000 Songs sold in last three years November 12, 2007 eMusic Confidential
  • 15. 7,000,000+ Songs sold per month November 12, 2007 eMusic Confidential
  • 16. 8,000,000+ Unique visitors per month November 12, 2007 eMusic Confidential
  • 17. 3,600,000 tracks 320,000 artists 33,000labels November 12, 2007 eMusic Confidential
  • 18. MP3 no DRM November 12, 2007 eMusic Confidential
  • 19. The eMusic Customer • Targeting the under-served music consumer: 25 – 54 year old • Generally appreciate music beyond the commercial mainstream – frustrated with the ubiquity of mainstream Top 40 music • Tech savvy • Broad genre appreciation: jazz, classical, world, dance, indie rock • Looking for guidance and happy to experiment • Expect freedom of their music • Seeking good value for music November 12, 2007 eMusic Confidential
  • 20. Music Audiobooks November 12, 2007 eMusic Confidential
  • 21. 100,000+ Audiobooks sold in first 120 days November 12, 2007 eMusic Confidential
  • 22. Audiobooks US market (2006) 90% Audible/iTunes $140M Digital $900M Physical November 12, 2007 eMusic Confidential
  • 23. Problems with today’s digital audiobooks • Only one major retailer • High prices • Proprietary Format • Closed Eco-system • Only plays on select players • DRM - Consumer-unfriendly restrictions November 12, 2007 eMusic Confidential
  • 24. Welcome to eMusic Audiobooks • MP3 – plays everywhere! • $10 per book for most books • Plays on the devices you already own • Curated and merchandised by literary experts • Buy music and books in the same store November 12, 2007 eMusic Confidential
  • 25. eMusic Audiobooks (beta) • Thousands of titles to start • Hundreds added every week • 64Kbps stereo • Better the fidelity of the competition • More than half of eMusic customers polled want to buy audiobooks • $9.99 - 1 book/month • $19.99 - 2 books/month • Single click to download, automatically synced to iTunes, WMP, Winamp November 12, 2007 eMusic Confidential
  • 26. eMusic Publisher Partners • Random House • Brainsync • Naxos • L.A. Theatre Works • Hachette • Tantor Media • Blackstone • Phoenix Books • Penguin • Listen and Live • McSweenies • Reagent Press • BBC Worldwide • Audio Evolution • Simon & Schuster • Hay House Publishers November 12, 2007 eMusic Confidential
  • 27. Oct 20 2005 eMusic Confidential
  • 28. [Screenshot] November 12, 2007 eMusic Confidential
  • 29. [eMusic Remote Screenshot] November 12, 2007 eMusic Confidential
  • 30. Own Your Music/Books Don’t rent it. November 12, 2007 eMusic Confidential
  • 31. eMusic: the most compatible music/books service in the world • Portable Players • iPod, Thompson, SanDisk, Phillips, Samsung, Sony, Microsoft Zune, etc. • Software • iTunes, Real Player, MS Windows Media Player, AOL Winamp, Yahoo Music Player, etc. • Stereo Devices • Polk, Harmon Kardon, Panasonic, etc. • Phones • Sony Ericsson, LG, Nokia, Motorola, Samsung, iPhone, etc. • Car Stereos • PhatNoise, etc. November 12, 2007 eMusic Confidential