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beancounter.io
a Social Web User Profiling as a Service



Davide Palmisano @dpalmisano
Wednesday, September 19, 2012, London
table of contents

          the Social Web
          the illusion of
          content personalisation
          beancounter.io: user
          profiling as a service
          a scenario for Social TV
the Social Web

“the Social Web is currently used to describe
how people socialise or interact with
each other throughout the World Wide Web”
december 2007*
    *from webarchive.org
today*
* http://www.readwriteweb.com/archives/alternate_reality_games_viral_marketing.php
semantic markup technologies and
authorisation protocols blurred the borders
between   contents and users’   social graph
the Social Web is not only
 aboutsocialising or
interacting with others
the Social Web is the place
        users project their
where the
identity though consuming
       contents
your app,
  your
contents
your app,
  your
contents
your app,
          your
        contents



   engagement,
content syndication
your app,
             your
           contents



      engagement,
   content syndication




separated analytics,
     content
 recommendations
the illusion of content
        personalisation


      “are analytics the most you can get
      from your audience?”
insights, analytics and statistics
          are essentially
quantitative measures of
         your audience

but there’s a lot more to be
discovered from your users
what are your users
   interests?
what are their
preferences?
are there valuable
patterns between their
       interest?
crunching the Social Web,
             in real-time.

formerly known as    Beancounter
each activity done on the Social
 Web, carries some   implicit
knowledge which could be
 considered as a fraction of a
     user’s identity
how we can make it   explicit?

   how we can   represent it?

how to follow its evolution over
             time?
anatomy of an activity




subject   verb   object   context
anatomy of an activity




subject   verb   object   context
anatomy of an activity




subject   verb   object   context
anatomy of an activity




subject   verb   object   context
anatomy of an activity




subject   verb   object   context
every Web page   text contains
entities potentially representative
of a user’ interest
Natural Language Processing
technologies are used to extract
   named entities from textual
             objects

 and those named entities are
 represented as Linked Open
        Data identifiers.
Linked Data as Palette
      picture by @danbri http://www.flickr.com/photos/danbri/3478830059/
http://dbpedia.org/page/Mario_Monti




http://dbpedia.org/page/Italy

http://dbpedia.org/page/Spain


  http://dbpedia.org/page/
  2007-2012_global_financial_crisis
named entities extraction,
   text categorisation
named entities extraction,
   text categorisation


     record linkage
named entities extraction,
                text categorisation


                  record linkage


old profile         profile update
* for each incoming activity




                               named entities extraction,
                                  text categorisation


                                    record linkage


 old profile                          profile update
record linkage
*   owl:sameAs




                   record linkage



                 follow-your-nose
                                    *
*   owl:sameAs




                    record linkage



                  follow-your-nose
                                     *
     old profile     profile update
*   owl:sameAs




     * for each incoming activity
                                      record linkage



                                    follow-your-nose
                                                       *
      old profile                      profile update
Web identifiers




activities



             profile weighting
your app,
  your
contents
your app,
  your
contents
your app,
  your
contents
your app,
                 your
               contents



engagement,
   content
 syndication
your app,
                            your
                          contents



           engagement,
              content
            syndication




separated analytics,
     content
 recommendations
your app,
                                                your
                                              contents



           engagement,
              content
            syndication

                                               real-time
                                                profiles

                            interest mining
                          (batch processes)


separated analytics,
     content
 recommendations
Now, think about having stored
all thesnapshots of your
users’ profiles in terms of
   theirs weighted interests
interest mining, is that
process which allows you to
   discover patterns and
relationships between di!erent
        users’ interests
a Social TV scenario

     “60% of Americans use the
      Web simultaneously while
                  watching TV”
http://blog.nielsen.com/nielsenwire/online_mobile/three-screen-report-q409/“
curated
contents



           TV broadcaster
curated
                   contents



                              TV broadcaster




login, comments,
sharing contents
curated
                   contents



                                          TV broadcaster




login, comments,
                                   real-time
sharing contents
                                    profiles




                                interest mining
                              (batch processes)
curated
                        contents



                                                 TV broadcaster


                                       TV archives
                       personal
                   recommendations


login, comments,
                                          real-time
sharing contents
                                           profiles




                                                            advertising,
                                                         audience tracking
                                       interest mining
                                                         and identification
                                     (batch processes)
2nd screen iOS/android launch
  foreseen for October 2012,
  backed by beancounter.io

40K new users/week expected
a user watched something
     from my archive




a user shared something on
         Facebook
a user watched something
     from my archive




                             generic interests layer


a user shared something on
         Facebook
a user watched something
     from my archive




            custom profiling
                 rules




                             generic interests layer


a user shared something on
         Facebook
a user watched something
     from my archive




            custom profiling
                 rules

                               application-specific
                                 interests layer

                             generic interests layer

                              a user profile

a user shared something on
         Facebook
a user watched something
     from my archive




            custom profiling
                 rules

                               application-specific
                                 interests layer

                             generic interests layer

                              a user profile

a user shared something on
         Facebook
beancounter.io in few words
        Open Linked Data profiles, for interoperability
     real-time computation, to closely follow your users
           fully   customisable, to tail it on your domain
                 available SaaS, in-house deployment

              baked by top-class open source products,
                        lambda-architecture       *
*   N. Marz, “Big Data”, Manning, 9781617290343
Davide Palmisano
                                        @dpalmisano



   http://launch.beancounter.io




crunching the Social Web, in real-time.

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beancounter.io - Social Web user profiling as a service #semtechbiz

  • 1. beancounter.io a Social Web User Profiling as a Service Davide Palmisano @dpalmisano Wednesday, September 19, 2012, London
  • 2. table of contents the Social Web the illusion of content personalisation beancounter.io: user profiling as a service a scenario for Social TV
  • 3. the Social Web “the Social Web is currently used to describe how people socialise or interact with each other throughout the World Wide Web”
  • 4. december 2007* *from webarchive.org
  • 6.
  • 7. semantic markup technologies and authorisation protocols blurred the borders between contents and users’ social graph
  • 8. the Social Web is not only aboutsocialising or interacting with others
  • 9. the Social Web is the place users project their where the identity though consuming contents
  • 10. your app, your contents
  • 11. your app, your contents
  • 12. your app, your contents engagement, content syndication
  • 13. your app, your contents engagement, content syndication separated analytics, content recommendations
  • 14. the illusion of content personalisation “are analytics the most you can get from your audience?”
  • 15.
  • 16. insights, analytics and statistics are essentially quantitative measures of your audience but there’s a lot more to be discovered from your users
  • 17. what are your users interests?
  • 19. are there valuable patterns between their interest?
  • 20. crunching the Social Web, in real-time. formerly known as Beancounter
  • 21. each activity done on the Social Web, carries some implicit knowledge which could be considered as a fraction of a user’s identity
  • 22. how we can make it explicit? how we can represent it? how to follow its evolution over time?
  • 23. anatomy of an activity subject verb object context
  • 24. anatomy of an activity subject verb object context
  • 25. anatomy of an activity subject verb object context
  • 26. anatomy of an activity subject verb object context
  • 27. anatomy of an activity subject verb object context
  • 28. every Web page text contains entities potentially representative of a user’ interest
  • 29. Natural Language Processing technologies are used to extract named entities from textual objects and those named entities are represented as Linked Open Data identifiers.
  • 30. Linked Data as Palette picture by @danbri http://www.flickr.com/photos/danbri/3478830059/
  • 32.
  • 33. named entities extraction, text categorisation
  • 34. named entities extraction, text categorisation record linkage
  • 35. named entities extraction, text categorisation record linkage old profile profile update
  • 36. * for each incoming activity named entities extraction, text categorisation record linkage old profile profile update
  • 37.
  • 39. * owl:sameAs record linkage follow-your-nose *
  • 40. * owl:sameAs record linkage follow-your-nose * old profile profile update
  • 41. * owl:sameAs * for each incoming activity record linkage follow-your-nose * old profile profile update
  • 42. Web identifiers activities profile weighting
  • 43. your app, your contents
  • 44. your app, your contents
  • 45. your app, your contents
  • 46. your app, your contents engagement, content syndication
  • 47. your app, your contents engagement, content syndication separated analytics, content recommendations
  • 48. your app, your contents engagement, content syndication real-time profiles interest mining (batch processes) separated analytics, content recommendations
  • 49.
  • 50. Now, think about having stored all thesnapshots of your users’ profiles in terms of theirs weighted interests
  • 51. interest mining, is that process which allows you to discover patterns and relationships between di!erent users’ interests
  • 52.
  • 53.
  • 54. a Social TV scenario “60% of Americans use the Web simultaneously while watching TV” http://blog.nielsen.com/nielsenwire/online_mobile/three-screen-report-q409/“
  • 55. curated contents TV broadcaster
  • 56. curated contents TV broadcaster login, comments, sharing contents
  • 57. curated contents TV broadcaster login, comments, real-time sharing contents profiles interest mining (batch processes)
  • 58. curated contents TV broadcaster TV archives personal recommendations login, comments, real-time sharing contents profiles advertising, audience tracking interest mining and identification (batch processes)
  • 59. 2nd screen iOS/android launch foreseen for October 2012, backed by beancounter.io 40K new users/week expected
  • 60.
  • 61. a user watched something from my archive a user shared something on Facebook
  • 62. a user watched something from my archive generic interests layer a user shared something on Facebook
  • 63. a user watched something from my archive custom profiling rules generic interests layer a user shared something on Facebook
  • 64. a user watched something from my archive custom profiling rules application-specific interests layer generic interests layer a user profile a user shared something on Facebook
  • 65. a user watched something from my archive custom profiling rules application-specific interests layer generic interests layer a user profile a user shared something on Facebook
  • 66. beancounter.io in few words Open Linked Data profiles, for interoperability real-time computation, to closely follow your users fully customisable, to tail it on your domain available SaaS, in-house deployment baked by top-class open source products, lambda-architecture * * N. Marz, “Big Data”, Manning, 9781617290343
  • 67. Davide Palmisano @dpalmisano http://launch.beancounter.io crunching the Social Web, in real-time.