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Push to Pull
Publish C t t
P bli h Content
Brand Become Media
Media Shift
Both B2C/B2B
  consumers
        &
      users
shift to Internet
Internet Users   Internet swell to 1.46 billion users




                            31.35% Up




                                                 Source:www.InternetWorldStats.com
22% : Worldwide penetration   Internet Penetration




                                            Source:www.InternetWorldStats.com
Internet Penetration -2
Average Internet penetration in OECD is more than 60%




                                        * Red bar denote more than 70% penetration.

                                                                                      Source:www.InternetWorldStats.com
US
USA - 1
Newspaper circulation & Network/Local TV viewership down, Cable TV stagnant




                                                              Source:Journalism.org The State of the News Media 2008
USA - 2
    News magazine readers growing older, Radio reach dip, Hispanic Newspaper
    circulation down, while online users up




Source:Journalism.org The State of the News Media 2008
Europe
                     Newspaper circulation in UK/Germany/France down. Magazine Ad revenue down.
                     Increasing Internet users since 2000 gave huge impact on print media.

                 UK Newspaper circulation                      Germany Newspaper circulation   French Newspaper circulation




                 UK Magazine Ad revenue
                      g                                       Germany Magazine Ad revenue
                                                                    y   g                      French Magazine Ad revenue
                                                                                                        g




Source:European Commission Task Force on Co-ordination of Media Affairs 2006-2007
US-
US-Internet Reach
Internet reach exceed TV in the morning and early evening




                                                            Source:comScore, Inc.
US-
          US-Internet Usage                                     O
Excluding work usage, Internet hold 17% of media consumption D




                                              Source:comScore, Inc.
Europe-
Europe-Internet Usage + Influence
Media time of Intern in UK/Germany second to TV, in France Top,
Influence of Internet come to Top in 3 countries.




                                                            Source:Harris Interactive / Fleishman-Hilliard Digital Influence Index
Europe –
Other media Usage + Influence
Time spent in other media and influence lessened. お




                                                      Source:Harris Interactive / Fleishman-Hillard Digital Influence Index
Internet spread all over,
lessen other media consumption
and impact on purchase decision,


            so that
US Online Ad
Internet Ad revenue increased more than 20% each year




                                                                                       7.6%*

                                                                             5.9%
                                                               4.7%
                                                        3.7%
                                                        3 7%
                                     Share of Ad   3%




                                                   +22% +32% +30% +35% +26%
                                                      % 3 % 30% 35%       %


                                                           Source: IAB.org   * Ad Age 「100 Leading National Advertisers」
US Online Ad                                              O
                                         Increase of Online ad exceed other media i




                                                   Online took only 13 years to reach
                                                   $20 Billion.




Source:comScore, Inc.   Source:Marketing & Media Ecosystem 2010 (ANA, IAB, AAAA, Booz | Allen | Hamilton)
Europe Online Ad k
   Share of Online Ad revenue greater than US P
Europe Online Ad market may pass US in 2010 O


     •   €11.2 billion in total
     •   40% up(US:€14. billion, 26%up)
     •   Ad spend of Europe may pass US in
         2010.
     •   UK: £2.8 billion, 38% up
         2005:7.8% (share of ad spend)
         2006:11.4% (ditt )
         2006 11 4% (ditto)
         2007:15.3% (ditto)




                             Source : IABEuropeOnline
Even
 conservative
Big Brands like
MS and GM:
       GM:
Shift budget to Online

                                                        MS shift budget to Online
                                                     (Ad budget was $912 million in 2006 and online was $82 million,
                                                     8.9%)

                                                     Budget of B2B campaign for “Heroes Happen Here/The
                                                                                 Heroes
                                                     Server Unleashed” is $150 million
                                                        Significant portion is Online + IT magazine
                                                        No TV ad
                                                        MS intends to shift at least half its marketing
                                                        budget to online in the next two years



                                                        GM will shift half of $300 million ad budget
                                                        from TV and print to digital and direct
                                                        consumer channel in 3 years.
                                                                                 y


                                                     * Korean Hyundai will double online ad
                                                       budget
                                                       b dget as well.
                                                                  ell

                                                                                                                     Source:Adage 2008/3/18
        Source : BtoB Online 2008/3/10 http://www.btobonline.com/apps/pbcs.dll/article?AID=/20080310/FREE/188104495/1109/rss02&rssfeed=rss02
US Online Ad forecast:eMarketer
             forecast:
Even though slightly lowered, eMarketer estimate 10% - 20% > increase each year.
In 2013 Online ad spending will be doubled from 2008.




                                     Source:eMarketer 2008/8/13 http://www.emarketer.com/Article.aspx?id=1006477&src=article1_newsltr
OECD
  Internet users                    700 million (48%)
    explode to                                                           Power of TV,
                                    Penetration 60%
    1.46 billion                                                         Newspaper,
 Penetration 22%                                                        Magazine, Radio
                                                                           lessened
                       Big impact on
                                                 Both MS and GM
                     purchase decision
                                                 will shift to online
                      (UK, Germany,
                          France)
                          F     )
Internet usage                                                  Online Ad revenue increase:
increase while                                                  USA ($20 billion in 13 years)
  other media                                                Europe (10%+ share in 7 countries),
   decrease
   d                                                                    UK (15.3%)




                            Media Shift
                                      Internet have greatest power
                        Internet is where Consumers and users gather now.
                 Media shift is very clear and online ad revenue continue to increase.

                      Now, Internet shift from Web 1.0 to Web 2.0
Web 2.0
Stormy R
St     Revolution
           l ti      http://www.flickr.com/photos/pingnews/493761196/
                    Creative Commons – Attribution Share Alike License
                                                      David Shapinsky
Most marketers use legacy mass media and/or
    Web 1.0 as a broadcast platform.
        10                 platform




                                They use it to push
                                        and shout
                                             shout.




                                                                       Sometimes that works.

http://www.slideshare.net/mattanium/the-future-of-advertising-313836
But,
a day when marketers
use Internet
as a platform pushing
message and information
as legacy mass media
     g y
is over.


                          http://www.slideshare.net/nschock/web-20-and-the-online-conversation
Web 1.0 → Web 2.0
Since middle of 2005 Web 2.0 sites pass reach of mass media web site,
and gap have been getting wider.




                                       Source:Alexaholic.com Note : Alexaholic.com have ceased to exist.
475 million (active users, 16-54 years)                    Web 2.0 Space Size
                                                248                               346
                                               million                          million
                                             uploaded                          view Blog
                                               photo
                                                h                                          184 million
                                                                                                  illi
                                   394 million                                             started own
                                     viewed                                                    Blog
                                      video
                        303 million
                        share video

                     183 million
                   uploaded video

                215 million
                downloaded                                                                                        160
                  Podcast                                                                                        million
                                                                                                                receive
                216 million                                                                                     RSS feed
                downloaded
               video Podcast
                                                                                                                   Social
                                                                                                                Bookmarking



                                                                                             272 million have
                                                                                               SNS profile
Source: Universal McCann Comparative Study on Social Media Trends April 2008
Many applications, service, tools
Content sharing, collaboration, tagging, recommendation, rating and etc.
Social Media put Consumers in
control of the conversation.
               conversation
                                           Power shift in addition to Media shift.

  Every consumer is …
  E              i
  … a publisher   …a DJ   …an expert          …a broadcaster                       …a critic




                           …an editor               …a network                  …syndicated




                                        http://www.slideshare.net/nschock/web-20-and-the-online-conversation
Web 2.0 = Social Media
Media structure changed from mass media                        One
                                                               O way of pushing message to participating,
                                                                         f    hi             t     ti i ti
                          to social media                      sharing, conversational and interactive media.
                                                               Consumer & Users make Media.




                    Legacy mass media                               Social media
                             Space defined by Media Owner           Space defined by Consumer
                                            Brand in control        Consumer in control
                            One way / Delivering a message          Two way / Being a part of a conversation
                                    Repeating the message           Adopting the message / beta
                                      Focused on the brand          Focused on the consumer / Adding value
                                                Entertaining        Influencing, involving
                                 Company created content            User created content / Co-creation

                                                                                     http://www.flickr.com/photos/pingnews/493761196/
                                                                                    Creative Commons – Attribution Share Alike License
http://www.slideshare.net/neilperkin/whats-next-iAn-media                                                             David Shapinsky
Web 2.0 spread Not only
B2C, but also B2B
  IT decision makers consume social media for 4 hours
  IT decision makers trust UGC more than mass media and corp. web

  90% of B2B buyers view online video

  63% of B2B buyers view online video for business
  and technology information

  80% of B2B buyers read Blog


  70% of B2B buyers recommend Blog to co-workers and
  colleagues

  Blog influenced IT purchase decision of
  53% of B2B buyers

  69% of B2B buyers have visited SNS

                      Source: ITtoolbox/PJA IT Social Media Index Wave I & II, Knowledgestorm / Universal McCann Emerging Media Series
Web 2.0 tools companies count A
     Companies are adopting Web 2.0 tools for broader business practice                    P




                                              Source:McKinsey Building the Web 2.0 Enterprise
Global companies adopting
            世界的なグ
            世界的なグローバル企業の51%が導入
                   バル企業の51%が導入
                        Web 2.0 tools most




                              Source:Forrester Research “Groundswell Web 2.0”
Mass Media adopting Web 2.0
              p g
Blog, YouTube, Facebook, mobile, LinkedIn, embedding video, user comment, etc.
2006            Current




       Web 2.0
        eb 0

              Yes, Web 2.0.
       Web 2.0 control engagement.
       Welcome to Web 2 0 world
                        2.0 world.
Web 2.0                     Big impact on media scene and marketing



Big change in Media structure
From brands & mass media To consumers & users publishing content
Consumer & users become media
Open information sharing conversation and engagement
                 sharing,
Consumers in control

Mass media adopting Web 2.0


                                                Big impact on companies
                                                            Web 2.0 spreading to B2C and B2B
                                                          Web 2 0 spreading to global companies
                                                              2.0



Web 2.0 leading to Marketing 2.0
    20                       20
                                                                   http://www.flickr.com/photos/kieranlynam/413096058/
                                                                                                  CC Attribution License
                                                                                                          Kieran Lynam
Kodak, Dell, Sun : Blog Marketing
Appoint Chief blogger, Open conversation with users & investors
              blogger                                 investors,
CEO + 4,300 > bloggers
HP, IBM : YouTube Marketing
                                 On demand video Utilizing content sharing tool of YouTube
                                            video,
                                 Spreading exposure to the world

   HP running YouTube channel of “What do
                                  What                    IBM WebSphere educate / train companies for
                                                                  p                        p
   you have to say?”                                      SOA.




http://www.youtube.com/user/HPWhatdoyouhavetosay
Amex, Visa : Forum & SNS
          Amex :                                      Visa :
          Open Forum sharing ideas and advice from    Providing application of exchanging
          experts, providing various resources and    ideas, contacting suppliers for SMB at
          services such as financial monitoring,      Facebook, enabling to access articles of
          improving cash fl
          i      i      h flow and cost cutting for
                                  d    t tti f        WSJ and video by Entrepreneur com More
                                                                        Entrepreneur.com.
          members.                                    than 100,000 companies participate in US.
                                                      (Planning for UK)




http://www.openforum.com/index.jspa                      http://www.facebook.com/apps/application.php?id=24249628048&ref=s
Cisco, Motorola, Xerox :
         IT Briefing Center




Analyst briefing and                Brands expand content
Custom Webcast                      channel and touch point
with lead generation                for qualified users
via B2B specific
 i            ifi
channel
Marketing 2.0                                                   Big Change 1




                                                                  Push to Pull
                                                                  Product Centric to Consumer Centric
                                                                  Direct conversation with consumers via Web 2.0
                                                                  Increase online touch points
                                                                                        p
                                                                  Promoting engagement, user feed back, user insights and
                                                                  collaboration
http://www.slideshare.net/kimster2000/marketing-20-presentation
Marketing 2.0                                  Big Change 2
                  Brands




                                                    Publishing Content
                                                    Brands create and publish content
                                                    Expose content via Web 2.0, promote sharing
                                                    and re-exposing content

                                                    Brand s
                                                    Brand’s becoming Media
                                                    Mass media position as message channel fall
http://www.flickr.com/photos/paytonc/483421253/                  http://www.slideshare.net/kimster2000/marketing-20-presentation
This
leads
to…..
to
The end
                 of
             Advertising
                       g
                 as
             we know it
       The next 5 years will hold more change for
       the advertising industry than the previous 50
       did.
       Empowered consumers, more self-reliant
       E           d                     lf li t
       advertisers and ever-evolving technologies
       are redefining how advertising is sold,
       created, consumed and tracked. Traditional
       advertising players – b d
        d ti i       l       broadcasters,
                                      t
       distributors and advertising agencies – may
       get squeezed unless they can successfully
       implement consumer, business mode and
       business d i i
       b i       design innovation.
                                ti


Source:IBM Global Business Service “The end of advertising as we know it.”
The Future of Advertising
Talking to ad executives one gets the sense that few know how to
                executives,
cope even with the changes to the media landscape that have already
happened, let alone the ones that are still to come.
Simply put, the concept of mass media has ended. It is less clear what
will replace it and how advertising will play a role
                                                role.



          By Media shift + Web 2.0 + Marketing 2.0


              Advertising is in the
              stage of greatest change
                                   Source:The State of News Media 2008 http://stateofthemedia.org/2008/narrative_special_advertising.php?media=13
By the
B th way,
Do you know?
Online ad on ArsTechnica or NYTimes can be
viewed f
 i   d from Japan
              J
Online ad on Businessweek or TechCrunch can
b seen f
be      from Japan
              J




                                It’s because
                                     beca se
without geo-Targeting
                 g      g    g
         any ad can be seen from anywhere.
         (
         (Geo-Targeting require p
                 g    g q       premium charge of 15 to 30%)
                                            g              )




                                                               This means…
                                                                    means
Courtesy: NASA / Goddard Space Flight Center
More than half of audience of US Web
sites is from abroad
not only top Web sites, but also business, IT and SNS sites as well




                                     http://online.wsj.com/article/SB121563492172840249.html?mod=dist_smartbrief
IT Blog, business SNS as well
                              30% - 80% of UV is non-US
           Online ad spread overseas together with content




                                                 UV = Unique Visitor




                                                      Source:Alexa.com
General, business, Finance, PC
site as well
20% - 70% of UV is non-US, Online ad spread overseas together with content




                                                                             UV = Unique Visitor




                                                                                  Source:Alexa.com
Reason i
R        is
  simple
     p
Lingua Franca power of English
                      g          p          g
                                                           It’s quite natural as people in many countries speak English.



                                                                                                                         China :
                                                                                                                         According to People’s Daily Online
                                                                                                                         March 31, 2006,
                                                                                                                         there are about 300 million people
                                                                                                                         th          b t         illi      l
                                                                                                                         learning English language in
                                                                                                                         China,
                                                                                                                         accounting for one-fourth of the
                                                                                                                         country's total population. Among
                                                                                                                              t ' t t l      l ti     A
                                                                                                                         them more than 100 million are
                                                                                                                         students, from primary school to
                                                                                                                         university. The English-learning
                                                                                                                         population i th country will
                                                                                                                              l ti in the       t      ill
                                                                                                                         surpass the total population
                                                                                                                         whose mother language is English

                                                                                                                         June 17, 2008
                                                                                                                         J     17
                                                                                                                         More than 1 million people took
                                                                                                                         the IELTS last year, making it the
                                                                                                                         world's most popular English
                                                                                                                         language t t
                                                                                                                         l         test.

Source : English Next、 British Council 2006
Source : People’s Daily Online http://english.peopledaily.com.cn/200603/31/eng20060331_254924.html http://english.people.com.cn/90001/6431203.html
US companies intend to
advertise domestically,
          domestically,
but
spread exposure
globally.



    1) Who access US Web/Blog/SNS site?
    2) Effect of spreading online ad globally?
       Eff t f        di     li    d l b ll ?
1) Who access from abroad?
They are
Early Adopters and Influencers                                 They access US Web/Blog/SNS sites for latest
                                                               news and information even though they are not
who need latest news and information of US                     English,
politics, economy, finance,
politics economy finance about internet
                                 internet,
software, white paper, case study, music,                      so that …
video, PC for own business and personal
interest.




http://en.wikipedia.org/wiki/Image:DiffusionOfInnovation.png
Traffic of niche Blog site like
  BrandingStrategyInsider come from all
 over the world as it’s in Ad Age’s Power
150 blog and provide insights news and
                       insights,
                               information
                    Early adopters need.




                                              Traffic to BrandingStrategyInsider.com :Largest red dot indicate more than 1,000 visits.
Among early adopters and influencers
accessing US Web/Blog/SNS sites
                              sites,
what are top bloggers in non English country
doing?
Top
                                                                 German
                                                                 Blog
                                                                http://www.deutscheblogcharts.de/index.html
                                                                h //       d     h bl   h     d /i d h l




Posts of BasicThinkingBlog cover, refer & translate
TechCrunch, ArsTechnica, ReadWriteWeb, TechMeme, GigaOM, NYT, BusinessWeek, Guardian, FT,
TimesOnline, Reuters and so on., and publish content to domestic users.
            ,                  ,     p
Also SaaS, SalesForce, SAP, WSJ, Ad Age, LinkedIn are covered.
Top
                p
           French
             Blog
             Bl
http://www.ft.com/cms/s/0/87706c4e-
57be 11db be9f
57be-11db-be9f-
0000779e2340.html?nclick_check=1




 Posts of Loic Le Meur Blog cover, refer & translate
                            cover
 TechCrunch, ArsTechnica, ReadWriteWeb, TechMeme, GigaOM, NYT, BusinessWeek, Guardian, FT,
 Reuters and so on as BasicThinkingBlog, and publish content to domestic users.
Not only BasicThinking and Loic Le Meur but also
                                     Meur,
   every early adopters and influencers bring back
content from US/English sites and publish/translate
                       them in their own countries.




                    IT, Internet, Online Ad, Game, Software, PC and many other
                    blog sites in Japan are full of US content.
And, users who read content of early adopters write
         ,                               y    p
                                  Web/Blog/SNS content,
link to them, share content with friends and colleagues.
            ,                                       g
                     As a result, content spread all over,
            Online ad exposure spread all over as well.
                         p         p




http://www.flickr.com/photos/aussiegall/297237720/
http://www.flickr.com/photos/maxterrulz/1529184389/in/set-72157603968489307/
2-1) Impact of online ad exposure
      spilling over
   US domestic brands + Foreign sales subsidiaries VS. US Global brands


   US Domestic brands
                               Big waste of Online ad
                                 g
 Foreign sales subsidiaries    impressions
           in USA
    TV, Print,   Online Ad,
    OOH, Etc.
    OOH Etc       Content      Brand exposure outside of
                                        p
                               USA is nothing but waste
                               of ad budget




      US Internet users         Early adopters
                                    y    p
        215 million           13.5 % (197 million)

                               No responsibility and No
                               budget for Brand                           Internet users
                               awareness and Brand                         1,460 million
                               building in countries other
                               than USA
2-2) Impact of online ad exposure
   ) p                     p
     spilling over
     US domestic brands + Foreign sales subsidiaries VS. US Global brands
                               g



  US global brands
     g                                              WOM, TEL,
                                                      Email,           Brand Awareness &
                                                                       B dA
                                                   Face to Face        Brand Building
                             Worldwide
  TV, Print,   Online Ad,    sales
  OOH, Etc.
  OOH Etc       Content      opportunity
                             available




    US Internet users         Early adopters
                                  y    p
      215 million           13.5 % (197 million)


                              Increase
                                                                            Internet users
                              Worldwide                                      1,460 million
                              Brand
                              Awareness
Early adopters and influencers in the world
access US or E li h W b/Bl /SNS/ id sites
               English Web/Blog/SNS/video it
as well as company web site
for their business and personal interest
as they understand English.
       y               g




                                                      They are exposed to overwhelming
                                                                    online ad as well as
                                                               content company created
http://www.flickr.com/photos/good-karma/1362273975/
US global brands are un-intentionally
                                                            achieving brand awareness
                                                   to the early adopters and influencers
                                                              y    p
                                                                            in the world.




                             And the effect of brand awareness spread to
                                         domestic users of each country
                                                                country,
                                     and brand awareness is building up.
http://www.flickr.com/photos/mesample/453226792/
Exposure on US sites
                                                                p
                                                              spill over to the world




                                                              But Japanese and non-US global
                                                              companies lack brand exposure in
                                                              US sites,
                                                              online exposure gap with US
                                                              counterpart will widen.
http://www.slideshare.net/montymetzger/marketing-innovation
1st
Question
Who s
   Who’s in charge of
     this spillover
           p
          and
Global Online Branding?
Gl b l O li B di ?
Branch office?
  Affiliate?
 Subsidiary?
 S b idi ?

      or

   HQ?
Only
   if
 HQ
  Q
  took
initiative
     of
Global Branding
       Media Shift
      Web 2 0
      W b 2.0
    Marketing 2.0

  Spillover


                     http://flickr.com/photos/aussiegall/759309122/
However,
          However



                                              Japanese and non-US companies / Brands are not
                                              Social, Innovative, nor Interactive. Both B2C and B2B brands
                                              lose opportunity to reach worldwide users
                                              who are migrating to Web 2.0 and further to 3.0.

                                              With current situation that US brand exposure keep
                                              spilling over to the world, value of Japanese and non-US
http://www.flickr.com/photos/fxp/494636811/
CC Attribution-NoDerivs License               Brands will fall off.
Felix
2nd
  2 d
Question
While US content and
online ad exposure spill
over t the world,
     to th    ld




              http://www.flickr.com/photos/claudio_ar/2211531885/
and while early adopters and
                    y    p
         influencers are spreading
    content and Brands worldwide,
       t t dB d             ld id




http://flickr.com/photos/hobo_pd/33423918/
with out-dated strategy
                     gy
            and means




                          http://www.flickr.com/photos/bilg/91927634/
                                   CC Attribution-NoDerivs License
                                                       William Gantz
how can you reach and engage with
         y              g g
consumers and users of B2C/B2B at
Web 2.0
W b 2 0 space or b
                 beyond where
                       d h
they are?




                    http://www.flickr.com/photos/dankamminga/17580365/
                                                   CC Attribution License
                                                        Dan Kamminga
Best is
   to learn
    From



Forerunners
Cisco:Human Network
                                                           5 million visitors annually (80% new visitor)
                                                                   Target audience awareness up 80%




http://www.btobonline.com/apps/pbcs.dll/article?AID=/20080407/FREE/39122686/1109/ISSUENEWS   http://www.cisco.com/web/thehumannetwork/index.html
Oracle
                                                                    Marketing budget was 5% 10 y
                                                                             g     g             years ago, now 1.7% of
                                                                                                        g
                                                                    revenue.
                                                                    Online ad budget is 36%, OOH 29%, print 9%.
                                                                    Attendees of events increased by 10% in 2008, won deal
                                                                    linked to event was 56% average deal size was up 149%
                                                                                        56%,                         149%.
                                                                    Number of forum increased 22%, with 94% more posting.




                                                              Webcast



                                                                                     Oracle consolidated all its marketing
                             Judith Sim senior VP-CMO
                                    Sim,           VP CMO                            operations, will run 26 global campaigns
   “More and more people are staying for a longer period                             and conduct more than 7,000 events.
                   of time because of Web 2.0 technology.
   It's working, but y have to track it in a different way.”
              g      you                                 y                           Social news release cut PR budget in half
                                                                                                                            half,
                                                                                     realizing cost saving of $4.6 million.
http://www.btobonline.com/apps/pbcs.dll/article?AID=/20080613/FREE/174996681/1078
http://www.btobonline.com/apps/pbcs.dll/article?AID=/20080714/FREE/995288048
GM:FastLane Blog
                                           Estimated i k dj t d
                                           E ti t d risk adjusted ROI i 2007 was 39%
                                                                      in




 Forrester Research estimate
 running cost of FastLane
 Blog and benefits of
 customer insights, blog
 visibility, press coverage,
 WOM.
 ROI was 99% in 2005.

Source:BtoB Online 「Social Media How Online Buzz Drives Buyers to Your Doorstep」
INC.500
                                                                   49% of companies within the Inc. 500 use SNS, 45%
                                                                   use online video, and 39% use Blog.




                    Fortune 500 Business Blog
                                     62 (12.4%) of the Fortune 500 are blogging as of Sep 9, 2008.

http://www.socialtext.net/bizblogs/index.cgi                       Source:UMass / Social Media in the Inc. 500: The First Longitudinal Study (pdf)
Too far away?

Why not try this first?
Web visitor Survey
     IBM, Siemens, Phili
     IBM Si        Philips, Samsung
                            S
Ideas, feedback and be sociable
Dell, HP IBM Philips, Oracle & others
D ll HP, IBM, Phili   O l       th
Share Information
Walmart, Nokia, Dell, IBM & others
W l   t N ki D ll            th
Or,

Simply drive
 traffic from
Web 2.0 sites
Korea : Seoul city
Use niche Blog such as Cyberjournalist and gaijinsmash to spread exposure to Web 2.0
space, generating links, referrals, buzz to increase traffic




                                                             http://japanese.seoul.go.kr/ja/index_j.cfm
Otherwise,
Otherwise
Web      Blog      RSS           E-PR
                Podcast                Mash-
                                       Mash-up
Your brand will
be swept away                                          Mobile
     with
                                             Webcast
 Media Shift                 YouTube
  Web 2.0
        20
Marketing 2.0
         g                SNS

  Spillover          Forum
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                                                                   oscar federico bodini

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20200128 Ethical by Design - Whitepaper.pdf20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf
 

How the Internet Has Shifted Media Consumption and Advertising

  • 1. Push to Pull Publish C t t P bli h Content Brand Become Media
  • 3. Both B2C/B2B consumers & users shift to Internet
  • 4. Internet Users Internet swell to 1.46 billion users 31.35% Up Source:www.InternetWorldStats.com
  • 5. 22% : Worldwide penetration Internet Penetration Source:www.InternetWorldStats.com
  • 6. Internet Penetration -2 Average Internet penetration in OECD is more than 60% * Red bar denote more than 70% penetration. Source:www.InternetWorldStats.com
  • 7. US USA - 1 Newspaper circulation & Network/Local TV viewership down, Cable TV stagnant Source:Journalism.org The State of the News Media 2008
  • 8. USA - 2 News magazine readers growing older, Radio reach dip, Hispanic Newspaper circulation down, while online users up Source:Journalism.org The State of the News Media 2008
  • 9. Europe Newspaper circulation in UK/Germany/France down. Magazine Ad revenue down. Increasing Internet users since 2000 gave huge impact on print media. UK Newspaper circulation Germany Newspaper circulation French Newspaper circulation UK Magazine Ad revenue g Germany Magazine Ad revenue y g French Magazine Ad revenue g Source:European Commission Task Force on Co-ordination of Media Affairs 2006-2007
  • 10. US- US-Internet Reach Internet reach exceed TV in the morning and early evening Source:comScore, Inc.
  • 11. US- US-Internet Usage O Excluding work usage, Internet hold 17% of media consumption D Source:comScore, Inc.
  • 12. Europe- Europe-Internet Usage + Influence Media time of Intern in UK/Germany second to TV, in France Top, Influence of Internet come to Top in 3 countries. Source:Harris Interactive / Fleishman-Hilliard Digital Influence Index
  • 13. Europe – Other media Usage + Influence Time spent in other media and influence lessened. お Source:Harris Interactive / Fleishman-Hillard Digital Influence Index
  • 14. Internet spread all over, lessen other media consumption and impact on purchase decision, so that
  • 15. US Online Ad Internet Ad revenue increased more than 20% each year 7.6%* 5.9% 4.7% 3.7% 3 7% Share of Ad 3% +22% +32% +30% +35% +26% % 3 % 30% 35% % Source: IAB.org * Ad Age 「100 Leading National Advertisers」
  • 16. US Online Ad O Increase of Online ad exceed other media i Online took only 13 years to reach $20 Billion. Source:comScore, Inc. Source:Marketing & Media Ecosystem 2010 (ANA, IAB, AAAA, Booz | Allen | Hamilton)
  • 17. Europe Online Ad k Share of Online Ad revenue greater than US P Europe Online Ad market may pass US in 2010 O • €11.2 billion in total • 40% up(US:€14. billion, 26%up) • Ad spend of Europe may pass US in 2010. • UK: £2.8 billion, 38% up 2005:7.8% (share of ad spend) 2006:11.4% (ditt ) 2006 11 4% (ditto) 2007:15.3% (ditto) Source : IABEuropeOnline
  • 19. MS and GM: GM: Shift budget to Online MS shift budget to Online (Ad budget was $912 million in 2006 and online was $82 million, 8.9%) Budget of B2B campaign for “Heroes Happen Here/The Heroes Server Unleashed” is $150 million Significant portion is Online + IT magazine No TV ad MS intends to shift at least half its marketing budget to online in the next two years GM will shift half of $300 million ad budget from TV and print to digital and direct consumer channel in 3 years. y * Korean Hyundai will double online ad budget b dget as well. ell Source:Adage 2008/3/18 Source : BtoB Online 2008/3/10 http://www.btobonline.com/apps/pbcs.dll/article?AID=/20080310/FREE/188104495/1109/rss02&rssfeed=rss02
  • 20. US Online Ad forecast:eMarketer forecast: Even though slightly lowered, eMarketer estimate 10% - 20% > increase each year. In 2013 Online ad spending will be doubled from 2008. Source:eMarketer 2008/8/13 http://www.emarketer.com/Article.aspx?id=1006477&src=article1_newsltr
  • 21. OECD Internet users 700 million (48%) explode to Power of TV, Penetration 60% 1.46 billion Newspaper, Penetration 22% Magazine, Radio lessened Big impact on Both MS and GM purchase decision will shift to online (UK, Germany, France) F ) Internet usage Online Ad revenue increase: increase while USA ($20 billion in 13 years) other media Europe (10%+ share in 7 countries), decrease d UK (15.3%) Media Shift Internet have greatest power Internet is where Consumers and users gather now. Media shift is very clear and online ad revenue continue to increase. Now, Internet shift from Web 1.0 to Web 2.0
  • 23. Stormy R St Revolution l ti http://www.flickr.com/photos/pingnews/493761196/ Creative Commons – Attribution Share Alike License David Shapinsky
  • 24. Most marketers use legacy mass media and/or Web 1.0 as a broadcast platform. 10 platform They use it to push and shout shout. Sometimes that works. http://www.slideshare.net/mattanium/the-future-of-advertising-313836
  • 25. But, a day when marketers use Internet as a platform pushing message and information as legacy mass media g y is over. http://www.slideshare.net/nschock/web-20-and-the-online-conversation
  • 26. Web 1.0 → Web 2.0 Since middle of 2005 Web 2.0 sites pass reach of mass media web site, and gap have been getting wider. Source:Alexaholic.com Note : Alexaholic.com have ceased to exist.
  • 27. 475 million (active users, 16-54 years) Web 2.0 Space Size 248 346 million million uploaded view Blog photo h 184 million illi 394 million started own viewed Blog video 303 million share video 183 million uploaded video 215 million downloaded 160 Podcast million receive 216 million RSS feed downloaded video Podcast Social Bookmarking 272 million have SNS profile Source: Universal McCann Comparative Study on Social Media Trends April 2008
  • 28. Many applications, service, tools Content sharing, collaboration, tagging, recommendation, rating and etc.
  • 29. Social Media put Consumers in control of the conversation. conversation Power shift in addition to Media shift. Every consumer is … E i … a publisher …a DJ …an expert …a broadcaster …a critic …an editor …a network …syndicated http://www.slideshare.net/nschock/web-20-and-the-online-conversation
  • 30. Web 2.0 = Social Media Media structure changed from mass media One O way of pushing message to participating, f hi t ti i ti to social media sharing, conversational and interactive media. Consumer & Users make Media. Legacy mass media Social media Space defined by Media Owner Space defined by Consumer Brand in control Consumer in control One way / Delivering a message Two way / Being a part of a conversation Repeating the message Adopting the message / beta Focused on the brand Focused on the consumer / Adding value Entertaining Influencing, involving Company created content User created content / Co-creation http://www.flickr.com/photos/pingnews/493761196/ Creative Commons – Attribution Share Alike License http://www.slideshare.net/neilperkin/whats-next-iAn-media David Shapinsky
  • 31. Web 2.0 spread Not only B2C, but also B2B IT decision makers consume social media for 4 hours IT decision makers trust UGC more than mass media and corp. web 90% of B2B buyers view online video 63% of B2B buyers view online video for business and technology information 80% of B2B buyers read Blog 70% of B2B buyers recommend Blog to co-workers and colleagues Blog influenced IT purchase decision of 53% of B2B buyers 69% of B2B buyers have visited SNS Source: ITtoolbox/PJA IT Social Media Index Wave I & II, Knowledgestorm / Universal McCann Emerging Media Series
  • 32. Web 2.0 tools companies count A Companies are adopting Web 2.0 tools for broader business practice P Source:McKinsey Building the Web 2.0 Enterprise
  • 33. Global companies adopting 世界的なグ 世界的なグローバル企業の51%が導入 バル企業の51%が導入 Web 2.0 tools most Source:Forrester Research “Groundswell Web 2.0”
  • 34. Mass Media adopting Web 2.0 p g Blog, YouTube, Facebook, mobile, LinkedIn, embedding video, user comment, etc.
  • 35. 2006 Current Web 2.0 eb 0 Yes, Web 2.0. Web 2.0 control engagement. Welcome to Web 2 0 world 2.0 world.
  • 36. Web 2.0 Big impact on media scene and marketing Big change in Media structure From brands & mass media To consumers & users publishing content Consumer & users become media Open information sharing conversation and engagement sharing, Consumers in control Mass media adopting Web 2.0 Big impact on companies Web 2.0 spreading to B2C and B2B Web 2 0 spreading to global companies 2.0 Web 2.0 leading to Marketing 2.0 20 20 http://www.flickr.com/photos/kieranlynam/413096058/ CC Attribution License Kieran Lynam
  • 37.
  • 38. Kodak, Dell, Sun : Blog Marketing Appoint Chief blogger, Open conversation with users & investors blogger investors, CEO + 4,300 > bloggers
  • 39. HP, IBM : YouTube Marketing On demand video Utilizing content sharing tool of YouTube video, Spreading exposure to the world HP running YouTube channel of “What do What IBM WebSphere educate / train companies for p p you have to say?” SOA. http://www.youtube.com/user/HPWhatdoyouhavetosay
  • 40. Amex, Visa : Forum & SNS Amex : Visa : Open Forum sharing ideas and advice from Providing application of exchanging experts, providing various resources and ideas, contacting suppliers for SMB at services such as financial monitoring, Facebook, enabling to access articles of improving cash fl i i h flow and cost cutting for d t tti f WSJ and video by Entrepreneur com More Entrepreneur.com. members. than 100,000 companies participate in US. (Planning for UK) http://www.openforum.com/index.jspa http://www.facebook.com/apps/application.php?id=24249628048&ref=s
  • 41. Cisco, Motorola, Xerox : IT Briefing Center Analyst briefing and Brands expand content Custom Webcast channel and touch point with lead generation for qualified users via B2B specific i ifi channel
  • 42. Marketing 2.0 Big Change 1 Push to Pull Product Centric to Consumer Centric Direct conversation with consumers via Web 2.0 Increase online touch points p Promoting engagement, user feed back, user insights and collaboration http://www.slideshare.net/kimster2000/marketing-20-presentation
  • 43. Marketing 2.0 Big Change 2 Brands Publishing Content Brands create and publish content Expose content via Web 2.0, promote sharing and re-exposing content Brand s Brand’s becoming Media Mass media position as message channel fall http://www.flickr.com/photos/paytonc/483421253/ http://www.slideshare.net/kimster2000/marketing-20-presentation
  • 45. The end of Advertising g as we know it The next 5 years will hold more change for the advertising industry than the previous 50 did. Empowered consumers, more self-reliant E d lf li t advertisers and ever-evolving technologies are redefining how advertising is sold, created, consumed and tracked. Traditional advertising players – b d d ti i l broadcasters, t distributors and advertising agencies – may get squeezed unless they can successfully implement consumer, business mode and business d i i b i design innovation. ti Source:IBM Global Business Service “The end of advertising as we know it.”
  • 46. The Future of Advertising Talking to ad executives one gets the sense that few know how to executives, cope even with the changes to the media landscape that have already happened, let alone the ones that are still to come. Simply put, the concept of mass media has ended. It is less clear what will replace it and how advertising will play a role role. By Media shift + Web 2.0 + Marketing 2.0 Advertising is in the stage of greatest change Source:The State of News Media 2008 http://stateofthemedia.org/2008/narrative_special_advertising.php?media=13
  • 47.
  • 48. By the B th way, Do you know?
  • 49. Online ad on ArsTechnica or NYTimes can be viewed f i d from Japan J
  • 50. Online ad on Businessweek or TechCrunch can b seen f be from Japan J It’s because beca se
  • 51. without geo-Targeting g g g any ad can be seen from anywhere. ( (Geo-Targeting require p g g q premium charge of 15 to 30%) g ) This means… means Courtesy: NASA / Goddard Space Flight Center
  • 52. More than half of audience of US Web sites is from abroad not only top Web sites, but also business, IT and SNS sites as well http://online.wsj.com/article/SB121563492172840249.html?mod=dist_smartbrief
  • 53. IT Blog, business SNS as well 30% - 80% of UV is non-US Online ad spread overseas together with content UV = Unique Visitor Source:Alexa.com
  • 54. General, business, Finance, PC site as well 20% - 70% of UV is non-US, Online ad spread overseas together with content UV = Unique Visitor Source:Alexa.com
  • 55. Reason i R is simple p
  • 56. Lingua Franca power of English g p g It’s quite natural as people in many countries speak English. China : According to People’s Daily Online March 31, 2006, there are about 300 million people th b t illi l learning English language in China, accounting for one-fourth of the country's total population. Among t ' t t l l ti A them more than 100 million are students, from primary school to university. The English-learning population i th country will l ti in the t ill surpass the total population whose mother language is English June 17, 2008 J 17 More than 1 million people took the IELTS last year, making it the world's most popular English language t t l test. Source : English Next、 British Council 2006 Source : People’s Daily Online http://english.peopledaily.com.cn/200603/31/eng20060331_254924.html http://english.people.com.cn/90001/6431203.html
  • 57. US companies intend to advertise domestically, domestically, but spread exposure globally. 1) Who access US Web/Blog/SNS site? 2) Effect of spreading online ad globally? Eff t f di li d l b ll ?
  • 58. 1) Who access from abroad? They are Early Adopters and Influencers They access US Web/Blog/SNS sites for latest news and information even though they are not who need latest news and information of US English, politics, economy, finance, politics economy finance about internet internet, software, white paper, case study, music, so that … video, PC for own business and personal interest. http://en.wikipedia.org/wiki/Image:DiffusionOfInnovation.png
  • 59. Traffic of niche Blog site like BrandingStrategyInsider come from all over the world as it’s in Ad Age’s Power 150 blog and provide insights news and insights, information Early adopters need. Traffic to BrandingStrategyInsider.com :Largest red dot indicate more than 1,000 visits.
  • 60. Among early adopters and influencers accessing US Web/Blog/SNS sites sites, what are top bloggers in non English country doing?
  • 61. Top German Blog http://www.deutscheblogcharts.de/index.html h // d h bl h d /i d h l Posts of BasicThinkingBlog cover, refer & translate TechCrunch, ArsTechnica, ReadWriteWeb, TechMeme, GigaOM, NYT, BusinessWeek, Guardian, FT, TimesOnline, Reuters and so on., and publish content to domestic users. , , p Also SaaS, SalesForce, SAP, WSJ, Ad Age, LinkedIn are covered.
  • 62. Top p French Blog Bl http://www.ft.com/cms/s/0/87706c4e- 57be 11db be9f 57be-11db-be9f- 0000779e2340.html?nclick_check=1 Posts of Loic Le Meur Blog cover, refer & translate cover TechCrunch, ArsTechnica, ReadWriteWeb, TechMeme, GigaOM, NYT, BusinessWeek, Guardian, FT, Reuters and so on as BasicThinkingBlog, and publish content to domestic users.
  • 63. Not only BasicThinking and Loic Le Meur but also Meur, every early adopters and influencers bring back content from US/English sites and publish/translate them in their own countries. IT, Internet, Online Ad, Game, Software, PC and many other blog sites in Japan are full of US content.
  • 64. And, users who read content of early adopters write , y p Web/Blog/SNS content, link to them, share content with friends and colleagues. , g As a result, content spread all over, Online ad exposure spread all over as well. p p http://www.flickr.com/photos/aussiegall/297237720/ http://www.flickr.com/photos/maxterrulz/1529184389/in/set-72157603968489307/
  • 65. 2-1) Impact of online ad exposure spilling over US domestic brands + Foreign sales subsidiaries VS. US Global brands US Domestic brands Big waste of Online ad g Foreign sales subsidiaries impressions in USA TV, Print, Online Ad, OOH, Etc. OOH Etc Content Brand exposure outside of p USA is nothing but waste of ad budget US Internet users Early adopters y p 215 million 13.5 % (197 million) No responsibility and No budget for Brand Internet users awareness and Brand 1,460 million building in countries other than USA
  • 66. 2-2) Impact of online ad exposure ) p p spilling over US domestic brands + Foreign sales subsidiaries VS. US Global brands g US global brands g WOM, TEL, Email, Brand Awareness & B dA Face to Face Brand Building Worldwide TV, Print, Online Ad, sales OOH, Etc. OOH Etc Content opportunity available US Internet users Early adopters y p 215 million 13.5 % (197 million) Increase Internet users Worldwide 1,460 million Brand Awareness
  • 67. Early adopters and influencers in the world access US or E li h W b/Bl /SNS/ id sites English Web/Blog/SNS/video it as well as company web site for their business and personal interest as they understand English. y g They are exposed to overwhelming online ad as well as content company created http://www.flickr.com/photos/good-karma/1362273975/
  • 68. US global brands are un-intentionally achieving brand awareness to the early adopters and influencers y p in the world. And the effect of brand awareness spread to domestic users of each country country, and brand awareness is building up. http://www.flickr.com/photos/mesample/453226792/
  • 69. Exposure on US sites p spill over to the world But Japanese and non-US global companies lack brand exposure in US sites, online exposure gap with US counterpart will widen. http://www.slideshare.net/montymetzger/marketing-innovation
  • 71. Who s Who’s in charge of this spillover p and Global Online Branding? Gl b l O li B di ?
  • 72. Branch office? Affiliate? Subsidiary? S b idi ? or HQ?
  • 73. Only if HQ Q took initiative of
  • 74. Global Branding Media Shift Web 2 0 W b 2.0 Marketing 2.0 Spillover http://flickr.com/photos/aussiegall/759309122/
  • 75. However, However Japanese and non-US companies / Brands are not Social, Innovative, nor Interactive. Both B2C and B2B brands lose opportunity to reach worldwide users who are migrating to Web 2.0 and further to 3.0. With current situation that US brand exposure keep spilling over to the world, value of Japanese and non-US http://www.flickr.com/photos/fxp/494636811/ CC Attribution-NoDerivs License Brands will fall off. Felix
  • 76. 2nd 2 d Question
  • 77. While US content and online ad exposure spill over t the world, to th ld http://www.flickr.com/photos/claudio_ar/2211531885/
  • 78. and while early adopters and y p influencers are spreading content and Brands worldwide, t t dB d ld id http://flickr.com/photos/hobo_pd/33423918/
  • 79. with out-dated strategy gy and means http://www.flickr.com/photos/bilg/91927634/ CC Attribution-NoDerivs License William Gantz
  • 80. how can you reach and engage with y g g consumers and users of B2C/B2B at Web 2.0 W b 2 0 space or b beyond where d h they are? http://www.flickr.com/photos/dankamminga/17580365/ CC Attribution License Dan Kamminga
  • 81. Best is to learn From Forerunners
  • 82. Cisco:Human Network 5 million visitors annually (80% new visitor) Target audience awareness up 80% http://www.btobonline.com/apps/pbcs.dll/article?AID=/20080407/FREE/39122686/1109/ISSUENEWS http://www.cisco.com/web/thehumannetwork/index.html
  • 83. Oracle Marketing budget was 5% 10 y g g years ago, now 1.7% of g revenue. Online ad budget is 36%, OOH 29%, print 9%. Attendees of events increased by 10% in 2008, won deal linked to event was 56% average deal size was up 149% 56%, 149%. Number of forum increased 22%, with 94% more posting. Webcast Oracle consolidated all its marketing Judith Sim senior VP-CMO Sim, VP CMO operations, will run 26 global campaigns “More and more people are staying for a longer period and conduct more than 7,000 events. of time because of Web 2.0 technology. It's working, but y have to track it in a different way.” g you y Social news release cut PR budget in half half, realizing cost saving of $4.6 million. http://www.btobonline.com/apps/pbcs.dll/article?AID=/20080613/FREE/174996681/1078 http://www.btobonline.com/apps/pbcs.dll/article?AID=/20080714/FREE/995288048
  • 84. GM:FastLane Blog Estimated i k dj t d E ti t d risk adjusted ROI i 2007 was 39% in Forrester Research estimate running cost of FastLane Blog and benefits of customer insights, blog visibility, press coverage, WOM. ROI was 99% in 2005. Source:BtoB Online 「Social Media How Online Buzz Drives Buyers to Your Doorstep」
  • 85. INC.500 49% of companies within the Inc. 500 use SNS, 45% use online video, and 39% use Blog. Fortune 500 Business Blog 62 (12.4%) of the Fortune 500 are blogging as of Sep 9, 2008. http://www.socialtext.net/bizblogs/index.cgi Source:UMass / Social Media in the Inc. 500: The First Longitudinal Study (pdf)
  • 86. Too far away? Why not try this first?
  • 87. Web visitor Survey IBM, Siemens, Phili IBM Si Philips, Samsung S
  • 88. Ideas, feedback and be sociable Dell, HP IBM Philips, Oracle & others D ll HP, IBM, Phili O l th
  • 89. Share Information Walmart, Nokia, Dell, IBM & others W l t N ki D ll th
  • 90. Or, Simply drive traffic from Web 2.0 sites
  • 91. Korea : Seoul city Use niche Blog such as Cyberjournalist and gaijinsmash to spread exposure to Web 2.0 space, generating links, referrals, buzz to increase traffic http://japanese.seoul.go.kr/ja/index_j.cfm
  • 93. Web Blog RSS E-PR Podcast Mash- Mash-up Your brand will be swept away Mobile with Webcast Media Shift YouTube Web 2.0 20 Marketing 2.0 g SNS Spillover Forum http://www.flickr.com/photos/eppstein/466553161/
  • 94. Best Strategy gy is
  • 95. Push to Pull Publish Content Become M di B Media Toward Global Online Branding g
  • 96. Thank You http://www.flickr.com/photos/batrace/144967407/ Takashi Kasai kasai.powerrep@gmail.com CC attribution license oscar federico bodini