Best Practices for Integrating with Your ERP

Best Practices for Integrating with your ERP Cole Orndorff Lawson Software Tom Ackerman Symbol Technologies, Inc. Track: IT Executives

Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]

Cole Orndorff VP Information Technology Services [email_address]

Company Introduction ,[object Object],[object Object],[object Object],INDUSTRY: Software EMPLOYEES: 3,700 GEOGRAPHY: Global PRODUCT(S) USED: SFA, Marketing Automation, Service Forecasting, & Support # USERS: 327 Active

Immediate Migration Opportunity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Key Decision Points – Flexibility and Speed ,[object Object],[object Object],[object Object],[object Object]

Key Decision Points – Future Supportability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Proof of Concept – Traditional Interface ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Proof of Concept – Concerns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Proof of Concept - Results ,[object Object],[object Object],[object Object]

Product Interfaces – S3 (Staff, Source, Serve) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Product Interfaces – M3 (Make, Move, Maintain) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Tom Ackerman Sr. Director, Enterprise Systems Symbol Technologies, Inc. [email_address]

Symbol Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INDUSTRY: High Tech EMPLOYEES: 5000+ GEOGRAPHY: Global PRODUCT(S) USED: Contact/Activity Mgmt, Opportunity Mgmt, Sales Forecast AppExchange applications: Comergent - Quotes, Deals Desk Finance Approval SGC Software- SAP Mashup Views (Bookings,Backlog, Billings, Credit) # USERS: 900

Opposing Forces in the Large Enterprise – Front Office vs. Back Office ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Integration Issues Integration Drivers

Symbol Solution Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS

Application Architecture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Future Supportability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Optimizing Performance ,[object Object],[object Object],[object Object]

CINDY WARNER Senior Vice President Global Integration Services Salesforce.com Moderated By: QUESTION & ANSWER SESSION Tom Ackerman Sr. Director, Enterprise Systems Cole Orndorff VP Information Technology Services

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Best Practices for Integrating with Your ERP