Getting SOX Compliant with Salesforce

Track: Getting SOX Complaint with Salesforce Lonnie Willis, Astadia Holly Faulkner, Choicepoint Chad Rycenga, Charter Communications

Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]

Lonnie M. Wills Chief Information Officer Holly Faulkner / Jason Conley Director, CRM Systems Ed Dischner Customer Success salesforce.com Moderated By: Chad Rycenga Director, IT CHARTER COMMUNICATIONS

Lonnie Wills Chief Technology Officer [email_address]

Astadia ,[object Object],INDUSTRY: EMPLOYEES: 100 GEOGRAPHY: Global PRODUCT(S) USED: SFA, Service & Support, 3 deployed applications on AppExchange # USERS: 100

SOX Case Study – Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SOXForce – The Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS

Case Study – Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SOXForce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Holly Faulkner Director CRM Applications ChoicePoint, Inc [email_address] Jason Conley Pricing Analyst/Auditor [email_address]

Position ,[object Object],[object Object],[object Object],History ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customers Capability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],WorkPlace Solutions at a Glance

Case Study– Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study– The Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS

Acknowledgement Form for All Users ,[object Object],[object Object]

Demo ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study– Results ,[object Object],[object Object],[object Object],[object Object],[object Object]

CHAD RYCENGA DIRECTOR, IT CHARTER COMMUNICATIONS [email_address]

Company Introduction ,[object Object],[object Object],[object Object],INDUSTRY: Telecommunications EMPLOYEES: 17,200 GEOGRAPHY: US PRODUCT(S) USED: Appexchange, Sandbox, PRM, Service & Sales, Agent Console # USERS: 573

Case Study – Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study – The Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS

Case Study– Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Demo ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Lonnie M. Wills Chief Information Officer Holly Faulkner / Jason Conley Director, CRM Systems QUESTION & ANSWER SESSION Chad Rycenga DIRECTOR, IT CHARTER COMMUNICATIONS

Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to 26335 In the message body: Session 180, #### For example, “ Session 123, 5555 ” Session ID: 180 Session ID # Scores for 4 categories SMS Voting powered by:

Getting SOX Compliant with Salesforce

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Getting SOX Compliant with Salesforce