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Working Successfully with
Emerging Technologies and
Innovations
Veronica Diaz, PhD
Associate Director
EDUCAUSE Learning Initiative
EDUCAUSE

June 2013
Resources

http://tinyurl.com/worktech
What we’re doing today:
§  The role of innovation in the portfolio
§  Developing the 10% for innovation
§  Institutional example: working with
emerging technologies
§  Rubrics and decision making
Working Successfully with
Emerging Technologies and
Innovations
Discover
Pilot
? Now What ?
Feeding Core
Services Through
Disruptive
Innovation
Over-emphasis on efficiency and quick turnaround tends
to produce standard, in-the-box ideas

A “can’t-afford-to-fail” constraint can produce
unimaginative, short-term, even short-sighted solutions

Out-of-the-box thinking depends on a conducive, out-ofthe-ordinary work environment
Evolutionary thinking is about either new
audiences or new services
Truly disruptive thinking is about new audiences
and new services
The health of the core is nurtured by innovative,
out-of-the-box thinking
The value of the “disruptive 10%” is learning,
which can be imported back into the core
Increase	
  agility	
  and	
  
innova1on	
  in	
  the	
  
other	
  por4olio	
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http://
pollev.com/
drvdiaz
Innovation should be about gathering as much
learning as possible through the process of
launching an innovation.
Those involved in innovation should have
nearly complete freedom to create and
develop and should have radical autonomy,
right from the start of their employment with
the organization. They should be solely
dedicated to innovating.
Allow individuals to be passionate
about their interests.
You are your own brand. Allow each person to
build their own paths of exploration and
expertise in areas that interest them.
Leadership is a reflection, not a vision.
Avoid directing and instead reflect.
You’re not an arrow; you’re a mirror.
Don’t predetermine the outcome—
instead, focus on the process.
Those active in disruptive innovation, the 10%,
should be questioning what the organization is
about to discover what it is not.
Is this possible?
§  Find
§  A discussion partner or partners

§  Discuss
§  How can you set up the 10% (if not, how else)
§ 
§ 
§ 
§ 
§ 

Who would they be
What would they do
How would they be supported
Permanent or temporary
Integrated into other units or not
Pilots 101
What nuggets from the innovative space
should you import to the core? AND how?
Discover
Pilot
? Now What ?
Institutional Example:
Penn State’s Hot Teams
§  Rapid investigation
§  Goals:
§  learn more
§  quickly develop understanding

§  Recommends:
§  should we implement and to what extent
The Team and Tasks
§  4-5 diverse members + ….. intended user and
existing user
§  Answer 7 things questions
§ 
§ 
§ 
§ 
§ 
§ 
§ 

What is it?
How does it work?
Who's doing it?
Why is it significant?
What are the downsides?
Where is it going?
What are the implications for higher education?

§  4 weeks
Timeline
§  Week 1: Team meets and shares what they
know about the topic and identifies
knowledge gaps (benefits, applications).
§  Week 2: Team uses the tool or technique,
documents their experience, explores what
they don’t know, and seeks expert/
practitioner input (downsides, limitations).
Timeline
§  Week 3: Team discusses their findings,
answers any remaining questions, and
completes a draft of the final document.
§  Week 4: Team finalizes the document, and
sometimes a video of the tool/technique in
action, to be displayed on the Hot Teams
website (http://tlt.its.psu.edu/hot-team).
Hot Team: Personal Video
Collaboration Tools
http://tlt.its.psu.edu/2013/02/04/hot-team-personal-videocollaboration-tools/

ELI’s 7 Things You Should Know
About…
http://www.educause.edu/research-and-publications/7things-you-should-know-about/7-things-you-should-knowabout-learning-technology-topics
Discover
Pilot
? Now What ?
Resources

http://tinyurl.com/worktech
Gyorke/Penn State Rubric

West FL Rubric

utility

strategic alignment

creativity

potential value

efficacy

student count impact

feasibility

ROI

risk

resources

resistance

student engagement impact

Hopkins Rubric

Duke Rubric

curriculum connection

analysis methodology

authenticity

data gathering

feedback

analysis

differentiation

drafting recommendations

user friendliness

advocacy

student motivation
reporting
Putting It All Together
§  Find a discussion partner or partners
§  Discuss which of the rubrics would be most
useful to you? Why?
§  Share insights and discoveries
Resources
tinyurl.com/seicases
ELI 2012 Fall Focus Session
Working Successfully with Emerging
Technologies and Innovations
tinyurl.com/ffs12recordings
Focus Session Resources
Contact
Veronica Diaz, PhD: vdiaz@educause.edu
Associate Director
EDUCAUSE Learning Initiative
EDUCAUSE

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Working with Emerging Tech and Innovation

  • 1. Working Successfully with Emerging Technologies and Innovations Veronica Diaz, PhD Associate Director EDUCAUSE Learning Initiative EDUCAUSE June 2013
  • 3. What we’re doing today: §  The role of innovation in the portfolio §  Developing the 10% for innovation §  Institutional example: working with emerging technologies §  Rubrics and decision making
  • 4. Working Successfully with Emerging Technologies and Innovations
  • 7.
  • 8.
  • 9. Over-emphasis on efficiency and quick turnaround tends to produce standard, in-the-box ideas A “can’t-afford-to-fail” constraint can produce unimaginative, short-term, even short-sighted solutions Out-of-the-box thinking depends on a conducive, out-ofthe-ordinary work environment
  • 10.
  • 11. Evolutionary thinking is about either new audiences or new services Truly disruptive thinking is about new audiences and new services The health of the core is nurtured by innovative, out-of-the-box thinking The value of the “disruptive 10%” is learning, which can be imported back into the core
  • 12. Increase  agility  and   innova1on  in  the   other  por4olio  areas  
  • 14.
  • 15.
  • 16. Innovation should be about gathering as much learning as possible through the process of launching an innovation.
  • 17. Those involved in innovation should have nearly complete freedom to create and develop and should have radical autonomy, right from the start of their employment with the organization. They should be solely dedicated to innovating.
  • 18. Allow individuals to be passionate about their interests.
  • 19. You are your own brand. Allow each person to build their own paths of exploration and expertise in areas that interest them.
  • 20. Leadership is a reflection, not a vision. Avoid directing and instead reflect. You’re not an arrow; you’re a mirror.
  • 21. Don’t predetermine the outcome— instead, focus on the process.
  • 22. Those active in disruptive innovation, the 10%, should be questioning what the organization is about to discover what it is not.
  • 23. Is this possible? §  Find §  A discussion partner or partners §  Discuss §  How can you set up the 10% (if not, how else) §  §  §  §  §  Who would they be What would they do How would they be supported Permanent or temporary Integrated into other units or not
  • 25. What nuggets from the innovative space should you import to the core? AND how?
  • 27. Institutional Example: Penn State’s Hot Teams §  Rapid investigation §  Goals: §  learn more §  quickly develop understanding §  Recommends: §  should we implement and to what extent
  • 28. The Team and Tasks §  4-5 diverse members + ….. intended user and existing user §  Answer 7 things questions §  §  §  §  §  §  §  What is it? How does it work? Who's doing it? Why is it significant? What are the downsides? Where is it going? What are the implications for higher education? §  4 weeks
  • 29. Timeline §  Week 1: Team meets and shares what they know about the topic and identifies knowledge gaps (benefits, applications). §  Week 2: Team uses the tool or technique, documents their experience, explores what they don’t know, and seeks expert/ practitioner input (downsides, limitations).
  • 30. Timeline §  Week 3: Team discusses their findings, answers any remaining questions, and completes a draft of the final document. §  Week 4: Team finalizes the document, and sometimes a video of the tool/technique in action, to be displayed on the Hot Teams website (http://tlt.its.psu.edu/hot-team).
  • 31. Hot Team: Personal Video Collaboration Tools http://tlt.its.psu.edu/2013/02/04/hot-team-personal-videocollaboration-tools/ ELI’s 7 Things You Should Know About… http://www.educause.edu/research-and-publications/7things-you-should-know-about/7-things-you-should-knowabout-learning-technology-topics
  • 34. Gyorke/Penn State Rubric West FL Rubric utility strategic alignment creativity potential value efficacy student count impact feasibility ROI risk resources resistance student engagement impact Hopkins Rubric Duke Rubric curriculum connection analysis methodology authenticity data gathering feedback analysis differentiation drafting recommendations user friendliness advocacy student motivation reporting
  • 35. Putting It All Together §  Find a discussion partner or partners §  Discuss which of the rubrics would be most useful to you? Why? §  Share insights and discoveries
  • 38. ELI 2012 Fall Focus Session Working Successfully with Emerging Technologies and Innovations
  • 41. Contact Veronica Diaz, PhD: vdiaz@educause.edu Associate Director EDUCAUSE Learning Initiative EDUCAUSE