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“Your
         Comm
         CommunityPartner”

The New


Welcoming New Homeowners For Over 80 Years!
Johnson Re
                              sidence




New Homeowners
spend
more in
year one
of a move than
any other year...
“Your
Community
      Partner”


    Welcoming
New Homeowners
For Over 80 Years.
3 marketing targets
     your
     customer

                   your
            competitor’s
              customer
                            Whose
                            customer
nobody’s customer... yet.   will they
                            become?
who they are & why they buy

                                     Families
                                     moving into your
                                     neighborhood
                                     are GREAT
                                     new customers!
  growing family   getting married


                                     They are:
                                     • Creditworthy
                                     • Spenders
                                     • And, they’re establishing
                                       new relationships NOW!

   empty nesters    job relocation
great prospects for your business
                                    • Average new homeowner
                                      household income is
                                      $88,119.
                                     Source: MRI Consumer Research


                                    • Average family stays in
                                      their home 8.2 years!
                                     Source: United States Postal Service



                                    • 77% of new homeowner
                                      families have 2 or more
                                      children (of households
                                      with 2 adults).
                                     Source: Beta Resource



                                    • How much does your
                                      average customer spend
                                      in one year?
                                    • How many family members
                                      would use your business?
our welcome gift: touchpoint 1
Personalized with new mover name
                                      98% deliverable




                                      High open rate




                                      Remains in the
                                        home long
                                      after the move
Pinpoint: touchpoint 2
            rist                       Shop
Jerri’s Flo
                angements
     •Fresh Arr
                • Gifts
     •Balloons
      •Weddings           s
                hy Design
      • Sympat              Delivery
                W orldwide
       •Local &
                                                15632
                                                 5632



    523.123.456
                     • Sampl        etown, NY
 123 Sampl
           etown Ave
                                                        We
      20% uOFeF
      Any P rchas
        Excludes
                   Weddings
                            &   Wire Ord
                                         er


                                        om
                                           s
                                                        help you
                        oristshop.c
         www.jerrifl


                                                        follow-up!
especially for you: touchpoint 3

                                                                                              PRSRTTSTD PAID
                                                                                                PRSR STD
                                                                                                  AUTOGE NY
                                                                                            U.S. POSTA
                                                                                              HICKSVIL E PAID
                                                                                                       LE,
                                                                                                P STAG . 68
                                                                                                PO T NO
                                                                                           U.S. MI
                                                                                               PER    WAGO  N
                                                                                            WELCOME


                              ite 500
                   n Road, Su
      245 Newtow
      P.O . Box 9101         001
                  NY 11803-9
       Plainview,
                  LEAVE
         CARRIER
                  SPONSE
         IF NO RE




      ESPECIA
               For You         f ro m
                                        L LY


                                               John andeeHelen
                                                               Johnson
                                                                                                                           90 days
                                                                                                                           after the
                                                     Str t
                                               123 Main                 A 12345-00
                                                                                           00
                                                         let wn, US
                                                          eto n,
                                               Sample ow IIIIII IIIIIIIIIIIIIIII       IIIII
                                                                            IIIIIIIIIIIIIIII
                                                                       IIII IIIIIIIIIII
                                                IIII     II III IIIIII
                                                     IIIIIIIIIIII IIII
                                                          IIII




                                                                                                                           Gift Book
welcome
offers
                                                                                                                feedback
                                                                                                       survey card
new movers   list available


                              Stay
                              in touch
                              with these
                              families
welcomewagon.com online listing
                                     Color logo
                                      and your
                                      business
                                    information




                                       Map and
                                  driving directions
Multiple touchpoints to the new                                                                                                                                                                         families

                                                                                                                                                                                       PRSRT STD
                                                                                                                                                                                     PRSRT STD PAID



                                                              p
                                                                                                                                                                                   U.S. POSTAGE, NY




                                                        st Shop
                                                                                                                                                                                         AUTO
                                                                                                                                                                                     HICKSVILLE PAID
                                                                                                                                                                                  U.S. P
                                                                                                                                                                                       POSTAGE 68
                                                                                                                                                                                             NO.




                                          Jerri’s Flori
                                                                                                                                                                                      PERMIT WAGON
                                                                                                                                                                                  WELC
                                                                                                                                                                                  WELCOME


                                                                                                                          500
                                                                                                              Road, Suite
                                                                                                245 Newtown

                      Johnson Residence               nts geme
                                                                                                P.O. Box
                                                                                                          9101
                                                                                                 Plainview,
                                                                                                            NY 11803-900
                                                                                                                         1


                                             •Fresh Arran                                        CARRIER
                                                                                                         LEAVE
                                                                                                               E
                                                        • Gifts                                  IF NO RESPONS
                                             •Balloons
                                              •Weddings                                                                         LY
                                              • Sympathy
                                                           Designs
                                                                 e Delivery
                                                                                                ES PE CI AL
                                               •Local &
                                                        Worldwid
                                                                                                        For You
                                            523.123.456
                                                                                  n, NY 15632
                                                                 • Sampletow                                           from                                              Johnson
                                                  letown Ave                                                                         John and Helen
                                                                                                                                            d
                                          123 Samp                                                                                              t
                                                                                                                                           Street                                 00
                                                                                                                                     123 Main                      12345-00
                                                                                                                                               etown, USA
                                                                                                                                     Sample wn, IIIIII IIIIIIIIIIIIIIII
                                                                                                                                     Sampleto                       IIIIIIIIIIIIIII
                                                                                                                                                        IIIIIIIIII IIIIIIIIIIIIIII
                                                                                                                                                      I IIII IIII I
                                                                                                                                               IIIIIII IIIIII
                                                                                                                                      IIIIIIIIIIIIIII
                                                                                                                                      IIIIIIIIII




                                              20% OFF
                                                                      & Wire Orders
                                                           Weddings
                                                Excludes

                                                           floris       tshop.com
                                                 www.jerri




New Family            Gift Book                 Pinpoint                                          Especially                                                                                               Mailing           Online
Arrives in your       Shortly after          30/60/90+ Days                                         For You                                                                                             List Available   Business Listing
neighborhood           the move                                                                 90 Days after the                                                                                       For Follow-up        Ongoing
                                                                                                   Gift Book                                                                                                Monthly




                                          Benefits You’ll Receive:
 • Exclusivity                                • Easy follow-up with Pinpoint                                                                                                                           • Featured Online Listing with
 • Welcome Offer                                and Especially For You                                                                                                                                   map and directions
 • High-Impact Display Ad                     • Monthly List of new movers
                                                for follow-up
Where are home buyers spending their money?
                     The information in this profile was compiled from the responses of home buyers surveyed throughout
                     North America. The results provide greater insight about the home buyer market. Beta Research
                     Corporation, an independent market research company, conducted the survey using standard research
                     procedures.

                        Products, Services and Professionals needed within the first year in their home.
                     MERCHANTS                           SERVICES                                  MAJOR ESSENTIALS
                     Apparel/Shoes               70.5%   Auto Repair                       54.0%   Automotive Vehicle                    18.0%
                     Auto Parts                  49.0%   Cable TV                          70.6%   Furniture                             67.3%
                     Bagel Shop                  37.0%   Carpenter                         17.3%   Major Appliance/
                     Bakery                      46.3%   Carpet Cleaner                    26.2%      Electronic Purchases               82.9%
                     Bank                        71.3%   Cleaning/Maid Service             13.9%   Mattress/Bed                          33.5%
                     Bath/Linen                  62.3%   Electrician                       23.9%   Window Treatments                     56.7%
                     Bookstore                   49.2%   Hairstylist/Barber                63.1%
                     Camera/Photo Processing     49.7%   Landscaper/Lawn Care              27.4%
                     Card/Gift/Candy             58.5%   Painter/Paper Hanger              17.1%   PROFESSIONALS
                     Car Wash                    56.6%   Pest Control                      20.9%   Accountant                            23.2%
   83.9% of          College/Adult Education     16.5%   Pet Grooming/Boarding                     Attorney/Lawyer                       16.1%
 home buyers         Convenience Store           62.6%      (of those with pets)           32.1%   Dentist                               73.3%
  plan major         Cosmetic/Beauty Products    47.2%   Plumber                           23.7%   Family Physican                       67.4%
                     Department Store            80.2%   Trash/Garbage Removal             51.0%   OB/GYN                                43.8%
improvements.        Discount Department Store   72.6%   Travel Agent                      18.6%   Pediatrician
                     Dry Cleaner/Laundry         68.7%   TV Satellite                       9.7%   (of those with children)              48.1%
                     Florist                     43.5%                                             Vet/Animal Hospital
                     Garden Center               58.8%                                             (of those with pets)                  58.6%
                     Hardware                    73.1%   HOME IMPROVEMENTS
                     Health/Athletic Club        19.5%   83.9% of home buyers plan major
                     Lighting                    35.5%   improvements.                             INSURANCE PRODUCTS NEEDED
                     Lumber/Building Supplies    62.3%   Bath/Kitchen Remodel              34.8%   IN THE FIRST YEAR
  Overall, 71.1%     Mailing/Shipping            40.7%   Deck/Porch Addition               30.7%   Overall, 71.7% of movers indicated they will
    of movers        Paint/Wallpaper             62.6%   Fencing                           26.3%   need a variety of insurance products.
                     Pet Supplies                        Floor Coverings                   37.7%   Homeowners                            61.2%
indicate they will
                        (of those with pets)     78.7%   Heating/Air Conditioning          16.9%   Auto                                  31.3%
  need a variety     Pharmacy                    74.3%   Home Extension                     5.3%   Hazard                                19.9%
   of insurance      Picture Framing             33.2%   Inground Sprinklers               11.2%   Home Warranty                         17.6%
    products.        Produce Store               45.2%   Landscape Renovation              55.2%   Life                                  10.4%
                     Sporting Goods              24.1%   New Windows/Doors                 26.7%
                     Supermarket/Grocery         84.9%   Roofing/Siding/Insulation         14.6%
                     Tire                        25.3%   Security/Alarm System             15.8%
                     Video                       58.7%   Shrubs/Bushes/Trees               55.2%
                     Wine/Liquor                 48.5%   Swimming Pool                      7.7%
                     Major Appliance/
                         Electronic Purchases    82.9%
Who is the New Homeowner?
                            AGE                                                     TRAVEL HABITS
                            Principal male adult               38.6                 89.9% traveled at least 1 time in the past year
                            Principal female adult             37.5                 31.7% traveled 6 or more times in the past year

                            AFFLUENT                                                DINING HABITS
                            $71,300 is the average annual income                    63.7% dine out 1 to 4 times per week
                            26.7% earn over $75,000                                 41.7% order take-out food 1 to 4 times per week
                            11.6% earn over $100,000
 LEISURE TIME
                            EDUCATED                                                PET OWNERSHIP
 HOBBIES AND                52.7% of males and 51.1% of females are                 63.1% own pets
                            college educated                                        35.6% have dogs
  INTERESTS                                                                         33.3% have cats
                            PROFESSIONAL                                            69.2% of households with children have pets
Art                 21.6%   41.3% of home buyers are executives, business owners,
Bowling             16.9%   professionals (excluding doctors), sales & marketing,   PHILANTHROPIC & RELIGIOUS PRACTICES
Cars                16.2%   teachers.                                               89.1% make donations to various organizations
                            50.3% are men                                           55.0% donate to religious organizations
Computer/Internet   46.7%   33.6% are women                                         58.8% have or will become affiliated with
Cooking             47.3%                                                           a religious institution
Crafts              41.9%   MARITAL STATUS
Fitness/Exercise    44.7%   73.9% of home buyers are married                        INVESTMENTS
                                                                                    Annuity                         12.6%
Gardening           46.5%   CHILDREN                                                Bonds                           18.6%
Golf                29.1%   77% of households with two adults have children         CDs                             20.3%
Hunting/Fishing     21.6%   The average household has 2 children                    IRAs                            39.0%
                            33.8% have children 2 years and under                   Money Market                    27.3%
Movies              63.5%   33% have children between 3-5 years old                 Mutual Funds                    47.6%
Music               56.9%   49.6% have children between 6-12 years old              401(K)                          48.9%
Photography         18.1%   26.9% have children between 13-17 years old             Stocks                          37.7%
Reading             63.2%   FIRST-TIME HOME BUYER                                   OFFICE EQUIPMENT
Sewing/Needlework   23.1%   38.1% are first-time home buyers                        81.8% have office equipment in their homes
Skiing              14.2%                                                           12.7 % have members that work primarily from
Tennis              10.2%   PREVIOUS RESIDENCE                                      a home office
                            If owned previous home, lived there 7.2 years           Copier                         12.0%
Racquetball          3.2%   If rented previous home, lived there 3.2 years          Fax Machine                    22.3%
Theater             28.5%                                                           Modem                          50.2%
Water Sports        17.1%   AUTOMOTIVE VEHICLE OWNERSHIP                            Personal Computer                      66.1%
                            57.2% own or lease 2 automotive vehicles                Computer Printer                       59.3%
                            14.8% own or lease 3 or more automobiles
The time is NOW
            NOW!
  Yo
  Yo Community Partner
  Your Comm

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New Homeowners Spend More Marketing Guide

  • 1. “Your Comm CommunityPartner” The New Welcoming New Homeowners For Over 80 Years!
  • 2. Johnson Re sidence New Homeowners spend more in year one of a move than any other year...
  • 3. “Your Community Partner” Welcoming New Homeowners For Over 80 Years.
  • 4. 3 marketing targets your customer your competitor’s customer Whose customer nobody’s customer... yet. will they become?
  • 5. who they are & why they buy Families moving into your neighborhood are GREAT new customers! growing family getting married They are: • Creditworthy • Spenders • And, they’re establishing new relationships NOW! empty nesters job relocation
  • 6. great prospects for your business • Average new homeowner household income is $88,119. Source: MRI Consumer Research • Average family stays in their home 8.2 years! Source: United States Postal Service • 77% of new homeowner families have 2 or more children (of households with 2 adults). Source: Beta Resource • How much does your average customer spend in one year? • How many family members would use your business?
  • 7. our welcome gift: touchpoint 1 Personalized with new mover name 98% deliverable High open rate Remains in the home long after the move
  • 8. Pinpoint: touchpoint 2 rist Shop Jerri’s Flo angements •Fresh Arr • Gifts •Balloons •Weddings s hy Design • Sympat Delivery W orldwide •Local & 15632 5632 523.123.456 • Sampl etown, NY 123 Sampl etown Ave We 20% uOFeF Any P rchas Excludes Weddings & Wire Ord er om s help you oristshop.c www.jerrifl follow-up!
  • 9. especially for you: touchpoint 3 PRSRTTSTD PAID PRSR STD AUTOGE NY U.S. POSTA HICKSVIL E PAID LE, P STAG . 68 PO T NO U.S. MI PER WAGO N WELCOME ite 500 n Road, Su 245 Newtow P.O . Box 9101 001 NY 11803-9 Plainview, LEAVE CARRIER SPONSE IF NO RE ESPECIA For You f ro m L LY John andeeHelen Johnson 90 days after the Str t 123 Main A 12345-00 00 let wn, US eto n, Sample ow IIIIII IIIIIIIIIIIIIIII IIIII IIIIIIIIIIIIIIII IIII IIIIIIIIIII IIII II III IIIIII IIIIIIIIIIII IIII IIII Gift Book welcome offers feedback survey card
  • 10. new movers list available Stay in touch with these families
  • 11. welcomewagon.com online listing Color logo and your business information Map and driving directions
  • 12. Multiple touchpoints to the new families PRSRT STD PRSRT STD PAID p U.S. POSTAGE, NY st Shop AUTO HICKSVILLE PAID U.S. P POSTAGE 68 NO. Jerri’s Flori PERMIT WAGON WELC WELCOME 500 Road, Suite 245 Newtown Johnson Residence nts geme P.O. Box 9101 Plainview, NY 11803-900 1 •Fresh Arran CARRIER LEAVE E • Gifts IF NO RESPONS •Balloons •Weddings LY • Sympathy Designs e Delivery ES PE CI AL •Local & Worldwid For You 523.123.456 n, NY 15632 • Sampletow from Johnson letown Ave John and Helen d 123 Samp t Street 00 123 Main 12345-00 etown, USA Sample wn, IIIIII IIIIIIIIIIIIIIII Sampleto IIIIIIIIIIIIIII IIIIIIIIII IIIIIIIIIIIIIII I IIII IIII I IIIIIII IIIIII IIIIIIIIIIIIIII IIIIIIIIII 20% OFF & Wire Orders Weddings Excludes floris tshop.com www.jerri New Family Gift Book Pinpoint Especially Mailing Online Arrives in your Shortly after 30/60/90+ Days For You List Available Business Listing neighborhood the move 90 Days after the For Follow-up Ongoing Gift Book Monthly Benefits You’ll Receive: • Exclusivity • Easy follow-up with Pinpoint • Featured Online Listing with • Welcome Offer and Especially For You map and directions • High-Impact Display Ad • Monthly List of new movers for follow-up
  • 13. Where are home buyers spending their money? The information in this profile was compiled from the responses of home buyers surveyed throughout North America. The results provide greater insight about the home buyer market. Beta Research Corporation, an independent market research company, conducted the survey using standard research procedures. Products, Services and Professionals needed within the first year in their home. MERCHANTS SERVICES MAJOR ESSENTIALS Apparel/Shoes 70.5% Auto Repair 54.0% Automotive Vehicle 18.0% Auto Parts 49.0% Cable TV 70.6% Furniture 67.3% Bagel Shop 37.0% Carpenter 17.3% Major Appliance/ Bakery 46.3% Carpet Cleaner 26.2% Electronic Purchases 82.9% Bank 71.3% Cleaning/Maid Service 13.9% Mattress/Bed 33.5% Bath/Linen 62.3% Electrician 23.9% Window Treatments 56.7% Bookstore 49.2% Hairstylist/Barber 63.1% Camera/Photo Processing 49.7% Landscaper/Lawn Care 27.4% Card/Gift/Candy 58.5% Painter/Paper Hanger 17.1% PROFESSIONALS Car Wash 56.6% Pest Control 20.9% Accountant 23.2% 83.9% of College/Adult Education 16.5% Pet Grooming/Boarding Attorney/Lawyer 16.1% home buyers Convenience Store 62.6% (of those with pets) 32.1% Dentist 73.3% plan major Cosmetic/Beauty Products 47.2% Plumber 23.7% Family Physican 67.4% Department Store 80.2% Trash/Garbage Removal 51.0% OB/GYN 43.8% improvements. Discount Department Store 72.6% Travel Agent 18.6% Pediatrician Dry Cleaner/Laundry 68.7% TV Satellite 9.7% (of those with children) 48.1% Florist 43.5% Vet/Animal Hospital Garden Center 58.8% (of those with pets) 58.6% Hardware 73.1% HOME IMPROVEMENTS Health/Athletic Club 19.5% 83.9% of home buyers plan major Lighting 35.5% improvements. INSURANCE PRODUCTS NEEDED Lumber/Building Supplies 62.3% Bath/Kitchen Remodel 34.8% IN THE FIRST YEAR Overall, 71.1% Mailing/Shipping 40.7% Deck/Porch Addition 30.7% Overall, 71.7% of movers indicated they will of movers Paint/Wallpaper 62.6% Fencing 26.3% need a variety of insurance products. Pet Supplies Floor Coverings 37.7% Homeowners 61.2% indicate they will (of those with pets) 78.7% Heating/Air Conditioning 16.9% Auto 31.3% need a variety Pharmacy 74.3% Home Extension 5.3% Hazard 19.9% of insurance Picture Framing 33.2% Inground Sprinklers 11.2% Home Warranty 17.6% products. Produce Store 45.2% Landscape Renovation 55.2% Life 10.4% Sporting Goods 24.1% New Windows/Doors 26.7% Supermarket/Grocery 84.9% Roofing/Siding/Insulation 14.6% Tire 25.3% Security/Alarm System 15.8% Video 58.7% Shrubs/Bushes/Trees 55.2% Wine/Liquor 48.5% Swimming Pool 7.7% Major Appliance/ Electronic Purchases 82.9%
  • 14. Who is the New Homeowner? AGE TRAVEL HABITS Principal male adult 38.6 89.9% traveled at least 1 time in the past year Principal female adult 37.5 31.7% traveled 6 or more times in the past year AFFLUENT DINING HABITS $71,300 is the average annual income 63.7% dine out 1 to 4 times per week 26.7% earn over $75,000 41.7% order take-out food 1 to 4 times per week 11.6% earn over $100,000 LEISURE TIME EDUCATED PET OWNERSHIP HOBBIES AND 52.7% of males and 51.1% of females are 63.1% own pets college educated 35.6% have dogs INTERESTS 33.3% have cats PROFESSIONAL 69.2% of households with children have pets Art 21.6% 41.3% of home buyers are executives, business owners, Bowling 16.9% professionals (excluding doctors), sales & marketing, PHILANTHROPIC & RELIGIOUS PRACTICES Cars 16.2% teachers. 89.1% make donations to various organizations 50.3% are men 55.0% donate to religious organizations Computer/Internet 46.7% 33.6% are women 58.8% have or will become affiliated with Cooking 47.3% a religious institution Crafts 41.9% MARITAL STATUS Fitness/Exercise 44.7% 73.9% of home buyers are married INVESTMENTS Annuity 12.6% Gardening 46.5% CHILDREN Bonds 18.6% Golf 29.1% 77% of households with two adults have children CDs 20.3% Hunting/Fishing 21.6% The average household has 2 children IRAs 39.0% 33.8% have children 2 years and under Money Market 27.3% Movies 63.5% 33% have children between 3-5 years old Mutual Funds 47.6% Music 56.9% 49.6% have children between 6-12 years old 401(K) 48.9% Photography 18.1% 26.9% have children between 13-17 years old Stocks 37.7% Reading 63.2% FIRST-TIME HOME BUYER OFFICE EQUIPMENT Sewing/Needlework 23.1% 38.1% are first-time home buyers 81.8% have office equipment in their homes Skiing 14.2% 12.7 % have members that work primarily from Tennis 10.2% PREVIOUS RESIDENCE a home office If owned previous home, lived there 7.2 years Copier 12.0% Racquetball 3.2% If rented previous home, lived there 3.2 years Fax Machine 22.3% Theater 28.5% Modem 50.2% Water Sports 17.1% AUTOMOTIVE VEHICLE OWNERSHIP Personal Computer 66.1% 57.2% own or lease 2 automotive vehicles Computer Printer 59.3% 14.8% own or lease 3 or more automobiles
  • 15. The time is NOW NOW! Yo Yo Community Partner Your Comm