1. Incentives to increase response rate
EPs TLs TMs
Include completing the
survey in the EP JD
Include completing the
survey in the EP JD
Include completing the
survey in the EP JD
Trainings in ICPS about the
relevance of completing the
survey at matching, realizing
and when the experience is
complete
Trainings in Middle
Management
Preparation about the
relevance of completing
the survey
Members Preparation
about the relevance of
completing the survey
Call the EPs to remind them
about the survey
Call the TLs to remind
them about the
survey, have individual
meetings
Call the members to
remind them about the
survey, have individual
meetings
Reminders about the survey
on mail
Reminders about the
survey on mail
Reminders about the
survey on mail
Encourage EPs to send
feedback and to talk about
their experience
Encourage TLs to send
feedback and to talk
about their experience
Encourage members to
send feedback and to talk
about their experience