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Unit 2: Personality traits and diversity
Managing Expectations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Expectations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Expectations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personality Traits Personality Traits Self Concept ,[object Object],[object Object],[object Object],[object Object],Form of Self Expression
Self Concept The concept the individual has of self as a physical, social, and spiritual or moral being Self Esteem: One’s own self worth based on one self evaluation. Self Efficacy: Believe in one’s own ability to do a task. Self Monitoring: Observing one’s own behaviour and adapting it to the situation. Unique Individual Human Being
Self Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],PERSON (Psychological Self) BEHAVIOUR SITUATIONAL CUES CONSEQUENCES
Self Management  Personal Development Habit 1: Be Proactive: Principles of Personal Vision  Habit 2: Begin with the End in Mind: Principles of Personal Leadership  Habit 3: Put First Things First: Principles of Personal Management  Habit 4: Think Win/Win: Principles of Interpersonal Leadership  Habit 5: Seek First to Understand, Then to be Understood: Principles of Empathetic Communication  Habit 6: Synergise: Principles of Creative Communication  Habit 7: Sharpen the Saw: Principles of Balanced Self-Renewal Habit 8: Find your voice & inspire others to find theirs: Principles of greater good
Personality & Dimensions Personality:  The relatively stable pattern of behaviour and consistent internal state that explains a person’s behavioural tendencies.  Careful, dependable, self-discipline Conscientiousness Courteous, good-natured, emphatic, caring  Agreeable Anxious, hostile, depressed Neuroticism Sensitive, flexible, creative, curious Openness to Experience Outgoing, talkative, social able, assertive Extroversion Big 5 Dimension People with high score tend to be…
Personality Dynamics Self Management Attitude Abilities Emotions Personality ,[object Object],[object Object],[object Object],Values Resilience Intelligence Emotional Intelligence
Diversity Source:  South-Western, a division of Thomson Learning. Diversity Is NOT Affirmative Action Affirmative Action ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Diversity
Diversity Source:  South-Western, a division of Thomson Learning. General purpose of affirmative action ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],of diversity
Diversity makes good business sense Source:  South-Western, a division of Thomson Learning. Cost Savings Attracting and Retaining Talent Driving Business Growth ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Diversity levels Source:  South-Western, a division of Thomson Learning. Surface-Level Diversity Age Race/ Ethnicity Gender Deep-Level Diversity Personality Attitudes Values/Beliefs Physical Capabilities
Surface level Diversity Source:  South-Western, a division of Thomson Learning. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Race/Ethnicity Mental or Physical Disabilities Age Gender
Socio-Economics & Diversity Source:  South-Western, a division of Thomson Learning. Can the model of surface- and deep-level diversity accommodate  socio-economic difference as a metric?  Why or why not?
Incorporating Religion into the Mix Source:  South-Western, a division of Thomson Learning. Amric Singh filed a lawsuit against Manhattan’s police department  claiming he was fired for wearing a turban on the job.
Deep-Level Diversity Source:  South-Western, a division of Thomson Learning. “ Big Five” Dimensions of Personality Work-Related Aspects of Personality Conscientiousness Agreeable Neuroticism Openness to Experience Extroversion Authoritarianism Machiavellian Tendencies Type A/B Personality Locus of Control Positive / Negative Affectivity
Work-Related Aspects of Personality Source:  South-Western, a division of Thomson Learning. Authoritarianism : the extent to which an individual believes there should be power and status differences Machiavellianism : believe that virtually any type of behaviour is acceptable if it leads to goal accomplishment ,[object Object],[object Object],[object Object],Authoritarianism Machiavellian Tendencies Type A/B Personality
Work-Related Aspects of Personality Source:  South-Western, a division of Thomson Learning. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Locus of Control Positive / Negative Affectivity
Managing Diversity Source:  South-Western, a division of Thomson Learning. Diversity Training and Practices Different Diversity Paradigms Diversity Principles
Diversity Paradigms Source:  South-Western, a division of Thomson Learning. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Discrimination and Fairness Access and Legitimacy Learning and Effectiveness Acceptance and celebration of differences Integrating deep-level differences into organization Equal opportunity Fair treatment Recruitment of minorities Strict compliance with laws DIVERSITY PARADIGM FOCUS
Diversity Principles Source:  South-Western, a division of Thomson Learning. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Diversity Training and Practices Source:  South-Western, a division of Thomson Learning. ,[object Object],[object Object],Training Practices ,[object Object],[object Object],[object Object],© http://www.diversityweb.org/
Why personality and diversity matters? ,[object Object]

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MBA MCO101 Unit 2 Lecture 3 20080622

  • 1. Unit 2: Personality traits and diversity
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Self Concept The concept the individual has of self as a physical, social, and spiritual or moral being Self Esteem: One’s own self worth based on one self evaluation. Self Efficacy: Believe in one’s own ability to do a task. Self Monitoring: Observing one’s own behaviour and adapting it to the situation. Unique Individual Human Being
  • 7.
  • 8. Self Management Personal Development Habit 1: Be Proactive: Principles of Personal Vision Habit 2: Begin with the End in Mind: Principles of Personal Leadership Habit 3: Put First Things First: Principles of Personal Management Habit 4: Think Win/Win: Principles of Interpersonal Leadership Habit 5: Seek First to Understand, Then to be Understood: Principles of Empathetic Communication Habit 6: Synergise: Principles of Creative Communication Habit 7: Sharpen the Saw: Principles of Balanced Self-Renewal Habit 8: Find your voice & inspire others to find theirs: Principles of greater good
  • 9. Personality & Dimensions Personality: The relatively stable pattern of behaviour and consistent internal state that explains a person’s behavioural tendencies. Careful, dependable, self-discipline Conscientiousness Courteous, good-natured, emphatic, caring Agreeable Anxious, hostile, depressed Neuroticism Sensitive, flexible, creative, curious Openness to Experience Outgoing, talkative, social able, assertive Extroversion Big 5 Dimension People with high score tend to be…
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Diversity levels Source: South-Western, a division of Thomson Learning. Surface-Level Diversity Age Race/ Ethnicity Gender Deep-Level Diversity Personality Attitudes Values/Beliefs Physical Capabilities
  • 15.
  • 16. Socio-Economics & Diversity Source: South-Western, a division of Thomson Learning. Can the model of surface- and deep-level diversity accommodate socio-economic difference as a metric? Why or why not?
  • 17. Incorporating Religion into the Mix Source: South-Western, a division of Thomson Learning. Amric Singh filed a lawsuit against Manhattan’s police department claiming he was fired for wearing a turban on the job.
  • 18. Deep-Level Diversity Source: South-Western, a division of Thomson Learning. “ Big Five” Dimensions of Personality Work-Related Aspects of Personality Conscientiousness Agreeable Neuroticism Openness to Experience Extroversion Authoritarianism Machiavellian Tendencies Type A/B Personality Locus of Control Positive / Negative Affectivity
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  • 21. Managing Diversity Source: South-Western, a division of Thomson Learning. Diversity Training and Practices Different Diversity Paradigms Diversity Principles
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