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What Business Are You Leading?

                     Start-up                           Turnaround                            Realignment                                Sustaining
                                                                                                                                          Success
objective         Get a new business,
                                                       Get a troubled unit or
                                                                                                 Revitalize a unit,
                                                                                                                                     Preserve the vitality of a
                 product, or project off                                                       product, process, or
                                                       group back on track                     project that is drifting              successful organization
                      the ground
                                                                                                    into trouble

strategy          Build structures and                Identify and implement                     Deal with deeply                      Find ways to take the
challenge        systems from scratch                   solutions with a quick                  ingrained cultural                      business to the next
                    without a clear                    and significant impact                 norms and systems that                           level
                     framework or                                                             no longer contribute to
                      boundaries                                                                high performance

organization       Weld together a                        Make difficult                                                             Live in the shadow of a
                                                                                              Convince people that                     revered leader and
challenge           cohesive high-                    personnel choices and
                                                                                               change is necessary
                   performing team                          re-energize                                                                 deal with the team
                                                           demoralized                                                                   he/she created
                                                      employees and other
                                                           stakeholders


brand-building      Generate brand                     Prompt consumers to                                                            Stretch existing brand
                  awareness and trial                  re-consider the brand                                                            equity to increase
challenge        with limited marketing                  and embrace new
                                                                                              Cultivate brand loyalty
                                                                                                                                         adoption of new
                        investment                      attributes and value                                                                 offerings


internal brand    Use the brand as a                  Use the brand vision to                 Implement brand filters                Use the brand platform
                                                                                                   to focus the
leverage         compass to navigate                    re-ignite people’s
                                                                                                   organization
                                                                                                                                         to identify new
                  new opportunities                          passion                                                                      opportunities
opportunity
                      an adaptation of Michael Watkins’s “STARS” Model as outlined in The First 90 Days. Boston: Harvard Business School Publishing, 2003


                                                               © 2012 Denise Lee Yohn, Inc.

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DLYohn What Business Are You Leading?

  • 1. What Business Are You Leading? Start-up Turnaround Realignment Sustaining Success objective Get a new business, Get a troubled unit or Revitalize a unit, Preserve the vitality of a product, or project off product, process, or group back on track project that is drifting successful organization the ground into trouble strategy Build structures and Identify and implement Deal with deeply Find ways to take the challenge systems from scratch solutions with a quick ingrained cultural business to the next without a clear and significant impact norms and systems that level framework or no longer contribute to boundaries high performance organization Weld together a Make difficult Live in the shadow of a Convince people that revered leader and challenge cohesive high- personnel choices and change is necessary performing team re-energize deal with the team demoralized he/she created employees and other stakeholders brand-building Generate brand Prompt consumers to Stretch existing brand awareness and trial re-consider the brand equity to increase challenge with limited marketing and embrace new Cultivate brand loyalty adoption of new investment attributes and value offerings internal brand Use the brand as a Use the brand vision to Implement brand filters Use the brand platform to focus the leverage compass to navigate re-ignite people’s organization to identify new new opportunities passion opportunities opportunity an adaptation of Michael Watkins’s “STARS” Model as outlined in The First 90 Days. Boston: Harvard Business School Publishing, 2003 © 2012 Denise Lee Yohn, Inc.