New Generation Organizational Models for e-Government

Next Generation Organizational Models for e-Government Randeep Sudan Lead ICT Policy Specialist Global ICT Department, The World Bank

Next Generation Organizational Models for e-Government Key questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Centralized or decentralized? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Technology or the business? ,[object Object],[object Object]

Type Z Organization: ICICI ,[object Object],[object Object],[object Object],[object Object],Source: McKinsey Quarterly, The CEO as CIO: An Interview with K.V.Kamath of ICICI, Spring 2007. http://www.mckinsey.com/clientservice/bto/pointofview/pdf/MoIT11_ICICInterview_F.pdf

Public or private? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Large or small? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Gartner, The Emerging Role of the National Government CIO, November 16, 2005.

Changing skill sets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Gartner Research, IT Organizations Are in Transition, December 17, 2007

The networked organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Government agencies Private Sector Academia Civil Society Experts Consulting firms Practitioners Global Good Practice

Doer or influencer? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Canada’s IT-Shared Services Organization Source: Jirka Danek, IT Shared Services, September 12, 2006 www.afceaottawa.ca/uploads/AFCEA_Sept11_2006JirkaDanek_Ev3.ppt www.afceaottawa.ca/uploads/AFCEA_Sept11_2006JirkaDanek_Ev3.ppt CEO COO PWGSC CIO Functions Application Management Services Government Of Canada Marketplace Business Planning & Management Regions Enterprise Partnership Management Product Management Service Management & Delivery Chief Technology Officer Service Qualification & Transfer Stakeholders Technology Products Delivery Service Transfers Major Projects STSI ID Assurance (GOL)

Enabler and facilitator ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: Marc Andreessen, The three kinds of platforms you meet on the Internet, September 16, 2007 http://blog.pmarca.com/2007/09/the-three-kinds.html

Hierarchical or flat? Source: Gartner, Model IT Organization for Government, June 2006

The Matrix Organization Source: http://www.visitask.com/matrix-organization.asp

In conclusion The next generation e-government organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change the only constant Decentralized Web 2.0 Centralized Application development Modular, Service Oriented Architecture, Mobile Monolith Applications Outsourced, multi-sourced Owned Business models Business relationships Sourcing Technical Skills Cloud computing, Amazon’s S3 In-House IT Infrastructure Business domains and processes Technology Focus Future Past

What decisions need to be made? An illustrative list ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Leading Change, John P.Kotter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Platforms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Marc Andreessen, The three kinds of platforms you meet on the Internet, September 16, 2007 http://blog.pmarca.com/2007/09/the-three-kinds.html

Amazon’s EC2 and S3 ,[object Object],[object Object],[object Object],[object Object]

SOA Competency Centers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: David S.Linthicum, SOA Project Staffing Planning, SOAInstitute.org, available at http://www.soainstitute.org/articles/article/article/soa-project-staffing-planning.html

New Generation Organizational Models for e-Government

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New Generation Organizational Models for e-Government