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FEBRUARY

2014

UK Tablet Usage:

Keeping Up With
the Consumer

Bill Fisher

Twitter – #eMwebinar
©2014 eMarketer Inc.
Agenda:

 Market snapshot
 Demographic breakouts

 Disruption to the device ecosystem
 Effect on mobile commerce
 Implications for marketers

Twitter – #eMwebinar
©2014 eMarketer Inc.
Market Snapshot

©2014 eMarketer Inc.
By 2017, over half of the UK population
will be tablet users

Twitter – #eMwebinar
©2014 eMarketer Inc.
The UK will pass the US as the global
leader in tablet penetration

©2014 eMarketer Inc.
Despite an expected dip in sales,
the UK tablet market remains strong

©2014 eMarketer Inc.
Apple is losing tablet market share in the
UK to competitors

Twitter – #eMwebinar
©2014 eMarketer Inc.
There are
some new
kids on the
block—
and they’re
different
things to
different
people

©2014 eMarketer Inc.
©2014 eMarketer Inc.
Inexpensive often
means ‘cheap’
©2014 eMarketer Inc.
Demographic
Breakouts

©2014 eMarketer Inc.
Strongest UK tablet growth is coming
from the youngest and oldest age groups

Twitter – #eMwebinar
©2014 eMarketer Inc.
Among digital devices used by UK kids,
tablets stack up well

©2014 eMarketer Inc.
When it
comes to
kids’ tablet
activities,
the byword
is ‘fun,’ and
gaming is
particularly
popular

©2014 eMarketer Inc.
UK kids are turning to tablets regularly

©2014 eMarketer Inc.
Seniors overindex for tablet use in
relation to the UK population as a whole

Total UK
population
52.7%

Total UK
population
80.9%

©2014 eMarketer Inc.
Twice as many UK seniors prefer tablets
over smartphones for social media use

Twitter – #eMwebinar
©2014 eMarketer Inc.
The gender balance among UK tablet
owners has swung in favour of women

©2014 eMarketer Inc.
For UK mothers in particular,
technology is chiefly an enabler

©2014 eMarketer Inc.
Female
tablet
owners in
the UK
turn to
those
devices
more
commonly
than male
tablet
owners do
for a number
of activities
©2014 eMarketer Inc.
Disrupting the
Device Ecosystem

©2014 eMarketer Inc.
Tablets and
TV: a little
perspective
is needed

©2014 eMarketer Inc.
Tablet-based on-demand TV viewing is
on the up, but is still a minority usage

©2014 eMarketer Inc.
‘Supplementary’ tablet use is on the
rise, though

©2014 eMarketer Inc.
In-home use
is still most
common,
but tablets
are
increasingly
being used
‘on the go’

©2014 eMarketer Inc.
Tablets are winning out when it comes
to visual, immersive experiences

©2014 eMarketer Inc.
Effect on
Mobile Commerce

©2014 eMarketer Inc.
In terms of mobile commerce, tablets
are getting more and more relevant

Twitter – #eMwebinar
©2014 eMarketer Inc.
Tablets are clearly preferred over
smartphones for browsing and buying

©2014 eMarketer Inc.
UK holiday sales via tablet outshone
smartphone sales by two to one in 2013

©2014 eMarketer Inc.
Tablets will
account for
almost
75% of UK
retail
mcommerce
in 2017

©2014 eMarketer Inc.
The UK
leads in
Western
Europe
when it
comes to
browsing
and buying
on tablets

©2014 eMarketer Inc.
Implications

©2014 eMarketer Inc.
UK retailers
are out of
step and
failing to
keep up
with tablet
commerce
trends

©2014 eMarketer Inc.
Tablets cannot be seen as just another
part of mobile

©2014 eMarketer Inc.
Key Takeaways

The UK tablet market is still growing fast
 Over half the UK population will use a tablet at least monthly by 2017
 Level of penetration set to pass the US in 2016
Good, cheap devices are opening the market to many
demographic groups
 The youngest and oldest age groups are taking to tablets in large numbers
 Take-up among females indicates we’re well past the early adopter phase

Tablet use is pervading the consumer’s device ecosystem
 For immersive experiences, tablets are well-liked
 For shopping and buying, tablets put the t into commerce

Marketers need to treat tablet users equally
 With huge take-up, the tablet experience can’t be just an afterthought
Twitter – #eMwebinar
©2014 eMarketer Inc.
Q&A Session
UK Tablet Usage:
Keeping Up With the
Consumer

Learn more about digital marketing with an
eMarketer corporate subscription
Around 200 eMarketer reports are published
each year. Here are some recent reports you
may be interested in:
 UK Mobile Gaming: Rising Participation and Purchasing
Rates Show Play Can Pay

 Western Europe Internet Users and Usage: Mobile
Devices Transform Consumer Habits
 UK Seniors: Digital on Their Own Terms

Bill Fisher
You will receive an email
tomorrow with a link to
view the deck and
webinar recording.

 UK Retail Ecommerce: Q4 2013 Forecast and
Comparative Estimates
 UK Mobile and Tablet Users: Q3 2013 Forecast and
Comparative Estimates

To learn more: www.emarketer.com/products
800-405-0844 or webinars@emarketer.com

©2014 eMarketer Inc.

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eMarketer Webinar: UK Tablet Usage—Keeping Up with Consumers

  • 1. FEBRUARY 2014 UK Tablet Usage: Keeping Up With the Consumer Bill Fisher Twitter – #eMwebinar ©2014 eMarketer Inc.
  • 2. Agenda:  Market snapshot  Demographic breakouts  Disruption to the device ecosystem  Effect on mobile commerce  Implications for marketers Twitter – #eMwebinar ©2014 eMarketer Inc.
  • 4. By 2017, over half of the UK population will be tablet users Twitter – #eMwebinar ©2014 eMarketer Inc.
  • 5. The UK will pass the US as the global leader in tablet penetration ©2014 eMarketer Inc.
  • 6. Despite an expected dip in sales, the UK tablet market remains strong ©2014 eMarketer Inc.
  • 7. Apple is losing tablet market share in the UK to competitors Twitter – #eMwebinar ©2014 eMarketer Inc.
  • 8. There are some new kids on the block— and they’re different things to different people ©2014 eMarketer Inc.
  • 12. Strongest UK tablet growth is coming from the youngest and oldest age groups Twitter – #eMwebinar ©2014 eMarketer Inc.
  • 13. Among digital devices used by UK kids, tablets stack up well ©2014 eMarketer Inc.
  • 14. When it comes to kids’ tablet activities, the byword is ‘fun,’ and gaming is particularly popular ©2014 eMarketer Inc.
  • 15. UK kids are turning to tablets regularly ©2014 eMarketer Inc.
  • 16. Seniors overindex for tablet use in relation to the UK population as a whole Total UK population 52.7% Total UK population 80.9% ©2014 eMarketer Inc.
  • 17. Twice as many UK seniors prefer tablets over smartphones for social media use Twitter – #eMwebinar ©2014 eMarketer Inc.
  • 18. The gender balance among UK tablet owners has swung in favour of women ©2014 eMarketer Inc.
  • 19. For UK mothers in particular, technology is chiefly an enabler ©2014 eMarketer Inc.
  • 20. Female tablet owners in the UK turn to those devices more commonly than male tablet owners do for a number of activities ©2014 eMarketer Inc.
  • 22. Tablets and TV: a little perspective is needed ©2014 eMarketer Inc.
  • 23. Tablet-based on-demand TV viewing is on the up, but is still a minority usage ©2014 eMarketer Inc.
  • 24. ‘Supplementary’ tablet use is on the rise, though ©2014 eMarketer Inc.
  • 25. In-home use is still most common, but tablets are increasingly being used ‘on the go’ ©2014 eMarketer Inc.
  • 26. Tablets are winning out when it comes to visual, immersive experiences ©2014 eMarketer Inc.
  • 28. In terms of mobile commerce, tablets are getting more and more relevant Twitter – #eMwebinar ©2014 eMarketer Inc.
  • 29. Tablets are clearly preferred over smartphones for browsing and buying ©2014 eMarketer Inc.
  • 30. UK holiday sales via tablet outshone smartphone sales by two to one in 2013 ©2014 eMarketer Inc.
  • 31. Tablets will account for almost 75% of UK retail mcommerce in 2017 ©2014 eMarketer Inc.
  • 32. The UK leads in Western Europe when it comes to browsing and buying on tablets ©2014 eMarketer Inc.
  • 34. UK retailers are out of step and failing to keep up with tablet commerce trends ©2014 eMarketer Inc.
  • 35. Tablets cannot be seen as just another part of mobile ©2014 eMarketer Inc.
  • 36. Key Takeaways The UK tablet market is still growing fast  Over half the UK population will use a tablet at least monthly by 2017  Level of penetration set to pass the US in 2016 Good, cheap devices are opening the market to many demographic groups  The youngest and oldest age groups are taking to tablets in large numbers  Take-up among females indicates we’re well past the early adopter phase Tablet use is pervading the consumer’s device ecosystem  For immersive experiences, tablets are well-liked  For shopping and buying, tablets put the t into commerce Marketers need to treat tablet users equally  With huge take-up, the tablet experience can’t be just an afterthought Twitter – #eMwebinar ©2014 eMarketer Inc.
  • 37. Q&A Session UK Tablet Usage: Keeping Up With the Consumer Learn more about digital marketing with an eMarketer corporate subscription Around 200 eMarketer reports are published each year. Here are some recent reports you may be interested in:  UK Mobile Gaming: Rising Participation and Purchasing Rates Show Play Can Pay  Western Europe Internet Users and Usage: Mobile Devices Transform Consumer Habits  UK Seniors: Digital on Their Own Terms Bill Fisher You will receive an email tomorrow with a link to view the deck and webinar recording.  UK Retail Ecommerce: Q4 2013 Forecast and Comparative Estimates  UK Mobile and Tablet Users: Q3 2013 Forecast and Comparative Estimates To learn more: www.emarketer.com/products 800-405-0844 or webinars@emarketer.com ©2014 eMarketer Inc.