1. Maintenance Philosophy “Maintenance is about keeping equipment running, not fixing it”

2. Maintenance Elements You 1st need to breakdown all of your maintenance activities into manageable elements. The “(Level #)” below indicate the maintenance systems maturity level required to be successful. Therefore it is very important to focus on getting the basics done right before you get too far ahead of yourself. For example: Management Operating System (Level 1) Work Identification (Level 1) Routine Maintenance (Level 1) Work Execution (Level 1) Maintenance Job Planning (Level 2) Work Scheduling (Level 2) History Recording (Level 2) Cost Management (Level 2) Job Analysis (Level 3) Materials Management (Level 3) Performance Control (Level 3) Project Management (Level 3) Reliability Management (Level 4) Life Cycle Management (Level 4)

3. Define your business processes Asset Optimization Work Identification Routine Maintenance Integrated Budgeting & Cost Management Job Planning Strategic Business Plan Work Management Work Scheduling Budgeting Budget Cost Control Immediate Work Work Execution Continuous Improvement History Recording Job Analysis & RCA

4. Corrective / Emergency Maintenance (Less than 7 day planning window) Maintenance Supervisor Maintenance Trades Maintenance Supervisor 2. Plan, Release & Print PM Order 3. Execute Work 4. Sign Off work Order with all time and codes Anyone with SAP Access 1. Create Notification to report failure 5. Maintenance History and TECO 6. Settle PM Order 7. Close PM Order Automatic Admin Assistant Automatic

5. Maintenance Best Practices Maintenance Philosophy (Operator Care) Developing and implementing work management process (PM, Corrective, Refurbishment) using SAP Safety & Environment System integrated with your CMMS CBM (Vibration, Oil Analysis, Laser Alignment, Ultrasonics)

6. Track your performance