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Creating the right learning
environment
a. Physical Environment - Infrastructure
b. Emotional Environment - Mood
1st ModuleModule 3
Presentation Skills
2
Ice Breaker – Speed of Execution
ckby/BasicTTT/18Jul08/Rev6 3
Course outline (Day 2)
Module 3 Presentation Basics
a. Preparing the training / presentation
materials
b. Structuring Learning Process
c. Using the basic a/v media
d. Doing the presentation
2nd Day Agenda
Learner Centric
Adult Learning Theories
Physical Environment
Emotional Environment
Lesson Plan
Training Methods
Creating the right learning
environment
a. Physical Environment - Infrastructure
b. Emotional Environment - Mood
1st ModuleModule 1
ckby/BasicTTT/18Jul08/Rev6 6
• Recognition
• Participation
• Achievement
• Personal Growth
Adult Learning Needs
participants feel comfortable and safe
Results of comfortable and safe
environment
• try out new ideas,
• learn from others,
• explore new viewpoints,
• change attitudes and behaviors
• respects everyone’s viewpoints, and
ckby/BasicTTT/18Jul08/Rev6 9
• Self-Concept
• Experience
• Readiness to Learn
• Time perspective
10
Principles of effective learning
Recency
Appropriateness
Motivation
Primacy
2 way communication
Feedback
Active Learning
Multi-sensory Learning
Exercise
a. Physical Environment - Infrastructure
b. Emotional Environment - Mood
1st ModuleModule 2.1
Learning Objectives
ckby/BasicTTT/18Jul08/Rev6 12
Lesson plan example (part 1)
TITLE: Basic Instruction Skills For New Trainers
Lesson Plans
WRITTEN BY: Cornelius Koh
COURSE GOAL: Address the need for non-training professionals to develop training
programs that will help address their business needs & to teach the
training programs effectively
OBJECTIVES:
CORRESPONDING
PERFORMANCE
OBJECTIVES
At the end of this lesson, the participants will be able to develop a
lesson plan.
Using the blank lesson plan formats, develop a lesson plan for the
course that you are teaching. The lesson plan will contain all the
required information and the teaching strategy
SESSION TIME: 1 hour
PAX SIZE: Min: _5_ pax Max: _15_ pax
AIDS/ EQUIPMENT: Overheads + OHP
Blank Lesson Plan formats
Flipchart + markers
TEACHING
STRATEGY:
1. Show & Tell
2. Exercise
3. Feedback
PRE-REQUISITES No pre-requisites
ckby/BasicTTT/18Jul08/Rev6 13
Activity /
Timing
(Minutes)
Content
(what to be taught)
Training
Technique Trainee Activity Aids Required
Lesson Plan Intro
15 minutes
Objective #1
Lesson Plans
What is a lesson plan?
Why use a lesson plan?
Using a lesson plan
Lecture & Discussion Listening & Discussion Lesson plan ppt slides
Flipchart & marker
Participants bring own laptop
Forms A & B
Lesson Plan Exercise
60 minutes
Objective #1
Lesson Plan Exercise Application Exercise
Open Discussion
Feedback Session
Do exercise
Discussion
Receive feedback
Participant’s Training Materials
Participants bring own laptop
Forms A & B
Structure of a learning activity
Structure of a learning activity
Structure of a learning activity
Structure of a learning activity
Structure of a learning activity
Review
21
Module 3
Presentation
Presentation Basics
a. Preparing the presentation materials
b. Using the basic a/v media
c. Doing the presentation
Module 3
Presentation Skills
Module 3.1
Preparing the
presentation materials
ckby/BasicTTT/18Jul08/Rev6 24
• Gathering audience information
• Develop the presentation materials
25
Video: Paul Potts
Gather audience information
ckby/BasicTTT/18Jul08/Rev6 27
• What
–their objectives / needs
–language & culture
–educational background
–sex
–learning style or learning preference
–concerns/ issues/ fears
Gather audience information
ckby/BasicTTT/18Jul08/Rev6 28
• Why?
– Tailor training presentation materials & teaching
strategy to meet their needs
• examples
• language
• training activities
• look, sound & feel
Gather audience information
29
Example of Target Audience Profile
• Target Audience: Software Engineers
• Business: G&PS Engineering (Professional Commercial Radio
Business)
• Profile:
– Reasonable command of English
– Highly functional – May not know subject matter in other
areas.
– Mixed Educational disciplines – EE, Computer Science, IT
– Experience – varies
– Actual targeted audience – about 50.
– Prefer Demo & hands-on
– Prefer problem-oriented learning.
Gather audience information
Example of Target Audience Profile
– Fear of asking questions
– Fear of being asked questions
– Passive learning – “waiting” for trainer to “spoon-
feed”.
– Prefer to learn is small group
– Expect instructor to be interesting
– Majority Bachelor’s Degree and some post-grads
– Years in comapny generally < 2 years.
– Interested in details only if related to job.
Gather audience information
Do you know your audience?
• Do a quick brainstorm of your target audience
profile
• Compare your target audience profile with
your teaching strategy (in the lesson plan).
– How well do they match?
– What changes would you make?
• Time: 20 minutes
Gather audience information
ckby/BasicTTT/18Jul08/Rev6 32
Developing the Materials
ckby/BasicTTT/18Jul08/Rev6 33
• Structure
–Opening: Tell them what you want to
tell them
–Body: Tell them
–Closure: Tell them what you told them
Developing the Materials
ckby/BasicTTT/18Jul08/Rev6 34
• Consider the 5 memory principles
–Beginnings
–Endings
–Connections
–Outstandingness
–Repeated ideas
Developing the Materials
ckby/BasicTTT/18Jul08/Rev6 35
• User friendly
–Language, examples & activities suit
target audience
Developing the Materials
ckby/BasicTTT/18Jul08/Rev6 36
Types of Training Materials to Develop
Developing the Materials
37
Types of Training Materials to Develop
• Audio Visual Aids / Presentation Materials
– Use
• These are used to help the instructor teach the lessons
effectively. It provides key points, enhances understanding,
and / or provide instructions on how to execute an activity
– Examples
• Presentation slides
• Posters / Prepared Flip Charts
• Handouts (notes, worksheets, instructions etc)
• Video / Audio materials
Developing the Materials
Types of Training Materials to Develop
• Instructor Guide
– Use
• Useful if there are more than one instructor will be
teaching and a Train the Trainer may be required
• Also useful as a reference for the instructor when
the learning activities are complex
– Examples
• Can be in the form of a separate guidebook that will
show instructor how to teach a class
• Can be in the form of instructions to explain a
particular slide is inserted in the notes section. This
may be viewed when Presenter View is set in
PowerPoint slideshow mode
Developing the Materials
User friendly training material?
– What changes do you intend to make that will
improve the learning experience of the target
audience? Why?
– Structure?
– Usage of memory principles?
• Time: 30 minutes
ckby/BasicTTT/18Jul08/Rev6 44
Structure the learning process
ckby/BasicTTT/18Jul08/Rev6 45
Structure the learning process
• Why?
– Ensure the learning process is smooth flowing
– Participant is able to keep track of what’s currently
going on
• Prepare participant for what is to come next
• Achieve a sense of closure & achievement
• See link between previous topic and the next one
ckby/BasicTTT/18Jul08/Rev6 46
Structure the learning process
• How?
– Opening
• Pax get a general feel of the topic to be discussed
– Focus the topic
• Learn details about topic without straying
– Closure
• End the topic & reinforce learning
– Transition
• Link previous topic with the next one
ckby/BasicTTT/18Jul08/Rev6 47
Other Tips
• Use appropriate examples, anecdotes, analogies
& jokes
• When making presentations or giving directions
– Consider participants’ learning style
• visual, kinesthetic or auditory
• figural, symbolic or semantic
• global or analytical
– Consider participants’ profile
• education, language, age, job etc
Module 3.2
Using the basic
Audio Visual Media
ckby/BasicTTT/18Jul08/Rev6 49
Using basic a/v media
• LCD Projector / OHP
– Min 28pt font, don’t block,
– focus well,
– no keystone
– size of 6 ft. by 6 ft.
– Remote control
– Volume
ckby/BasicTTT/18Jul08/Rev6 50
• Flip charts
– Words are readable from far
(Min 2” height & Bold)
– Use dark colors (Black, Brown
& Blue)
– Full View
– PUT THE MARKER DOWN!
– Memory Wall
– Parking Lot
Using basic a/v media
ckby/BasicTTT/18Jul08/Rev6 51
• Video
–Volume
–Picture optimal
–Rehearse
–Lights
–Players - FLV, MPEG
Using basic a/v media
Using basic a/v media
Using basic a/v media
• Capture
• Edit
• Convert
• Youtube,
Metacafe
Vmd, ehow
Using basic a/v media
Visual Aids Principle
• Highlight key points & concepts
Using basic a/v media
Visual Aids Principle
• Reinforce key points made verbally
Using basic a/v media
ckby/BasicTTT/18Jul08/Rev6 57
Visual Aids Principle
• Clarify complex concepts and/or data
Using basic a/v media
ckby/BasicTTT/18Jul08/Rev6
Visual Aids Principle
• Use Pictures to tell the story
Using basic a/v media
| Our Challenges: The World Is Changing |
ckby/BasicTTT/18Jul08/Rev6 60
Exercise
Using basic a/v media
• In this activity, you will
practice using the following:
–LCD Projector /OHP
• Switch on/off, focus, change to
spare bulb
• Usage principle - pointing,
presenting, viewing
ckby/BasicTTT/18Jul08/Rev6 61
Exercise
Using basic a/v media
• PowerPoint Controls
– Press F1 in presentation mode for list
of control keys
– Black out - B
– White out - W
– Navigation -  Home, End,
Type slide # & press 
– Highlighting
–Flipchart
• Usage principle - writing, tearing,
postin
Module 3.3
Doing the Presentation
Preparation
Non-verbal communication
Module 3.3
Doing the Presentation
Preparation (One Day Before)
• Set up training room
• Training materials
• Inform Participants
• Review and Rehearse
Non-verbal communication
Non-verbal communication
Non-verbal communication
Non-verbal communication
Non-verbal communication
ckby/BasicTTT/18Jul08/Rev6 71
Non-verbal communication
• Body language
– Posture
– Eye contact
– Facial Expression
– Gestures
– + Mirroring
Non-verbal communication
ckby/BasicTTT/18Jul08/Rev6 72
Non-verbal communication
• Body language
– Posture - upright, confident
– Eye contact - look at all the participants by
scanning & segmenting
– Gestures & facial expression - congruent to what
you are saying
– Deep Listening
Non-verbal communication
ckby/BasicTTT/18Jul08/Rev6 73
Non-verbal communication
• Voice
– Pitch
– Volume
– Tune
Non-verbal communication
ckby/BasicTTT/18Jul08/Rev6 74
Non-verbal communication
• Voice
– Pitch Tempo & Volume varied to match all
audience preferences
– Big change in pitch, tempo and/or volume to
emphasize key learning points.
Non-verbal communication
ckby/BasicTTT/18Jul08/Rev6 76
Application
• Build rapport
- Emotional connection
- Trust
• Improves transfer of learning
- Motivate
- Relax
Application
Non-verbal communication
Show time
• Using your training materials, you
will do a short presentation
• You are given 2 minutes for
introduction, 6 minutes for
content & 2 minutes for closing
• After each presentation, there will
be a 2 minutes feedback session
Summary
80
Carsem Confidential A Member of the Hong Leong Group
1. What do our customers care about most ?
Questions

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Module 3a presentation skills basic instructional skills

  • 1. Creating the right learning environment a. Physical Environment - Infrastructure b. Emotional Environment - Mood 1st ModuleModule 3 Presentation Skills
  • 2. 2 Ice Breaker – Speed of Execution
  • 3. ckby/BasicTTT/18Jul08/Rev6 3 Course outline (Day 2) Module 3 Presentation Basics a. Preparing the training / presentation materials b. Structuring Learning Process c. Using the basic a/v media d. Doing the presentation 2nd Day Agenda
  • 4. Learner Centric Adult Learning Theories Physical Environment Emotional Environment Lesson Plan Training Methods
  • 5. Creating the right learning environment a. Physical Environment - Infrastructure b. Emotional Environment - Mood 1st ModuleModule 1
  • 6. ckby/BasicTTT/18Jul08/Rev6 6 • Recognition • Participation • Achievement • Personal Growth Adult Learning Needs
  • 7.
  • 8. participants feel comfortable and safe Results of comfortable and safe environment • try out new ideas, • learn from others, • explore new viewpoints, • change attitudes and behaviors • respects everyone’s viewpoints, and
  • 9. ckby/BasicTTT/18Jul08/Rev6 9 • Self-Concept • Experience • Readiness to Learn • Time perspective
  • 10. 10 Principles of effective learning Recency Appropriateness Motivation Primacy 2 way communication Feedback Active Learning Multi-sensory Learning Exercise
  • 11. a. Physical Environment - Infrastructure b. Emotional Environment - Mood 1st ModuleModule 2.1 Learning Objectives
  • 12. ckby/BasicTTT/18Jul08/Rev6 12 Lesson plan example (part 1) TITLE: Basic Instruction Skills For New Trainers Lesson Plans WRITTEN BY: Cornelius Koh COURSE GOAL: Address the need for non-training professionals to develop training programs that will help address their business needs & to teach the training programs effectively OBJECTIVES: CORRESPONDING PERFORMANCE OBJECTIVES At the end of this lesson, the participants will be able to develop a lesson plan. Using the blank lesson plan formats, develop a lesson plan for the course that you are teaching. The lesson plan will contain all the required information and the teaching strategy SESSION TIME: 1 hour PAX SIZE: Min: _5_ pax Max: _15_ pax AIDS/ EQUIPMENT: Overheads + OHP Blank Lesson Plan formats Flipchart + markers TEACHING STRATEGY: 1. Show & Tell 2. Exercise 3. Feedback PRE-REQUISITES No pre-requisites
  • 13. ckby/BasicTTT/18Jul08/Rev6 13 Activity / Timing (Minutes) Content (what to be taught) Training Technique Trainee Activity Aids Required Lesson Plan Intro 15 minutes Objective #1 Lesson Plans What is a lesson plan? Why use a lesson plan? Using a lesson plan Lecture & Discussion Listening & Discussion Lesson plan ppt slides Flipchart & marker Participants bring own laptop Forms A & B Lesson Plan Exercise 60 minutes Objective #1 Lesson Plan Exercise Application Exercise Open Discussion Feedback Session Do exercise Discussion Receive feedback Participant’s Training Materials Participants bring own laptop Forms A & B
  • 14. Structure of a learning activity
  • 15. Structure of a learning activity
  • 16. Structure of a learning activity
  • 17. Structure of a learning activity
  • 18. Structure of a learning activity
  • 20.
  • 22. Presentation Basics a. Preparing the presentation materials b. Using the basic a/v media c. Doing the presentation Module 3 Presentation Skills
  • 24. ckby/BasicTTT/18Jul08/Rev6 24 • Gathering audience information • Develop the presentation materials
  • 27. ckby/BasicTTT/18Jul08/Rev6 27 • What –their objectives / needs –language & culture –educational background –sex –learning style or learning preference –concerns/ issues/ fears Gather audience information
  • 28. ckby/BasicTTT/18Jul08/Rev6 28 • Why? – Tailor training presentation materials & teaching strategy to meet their needs • examples • language • training activities • look, sound & feel Gather audience information
  • 29. 29 Example of Target Audience Profile • Target Audience: Software Engineers • Business: G&PS Engineering (Professional Commercial Radio Business) • Profile: – Reasonable command of English – Highly functional – May not know subject matter in other areas. – Mixed Educational disciplines – EE, Computer Science, IT – Experience – varies – Actual targeted audience – about 50. – Prefer Demo & hands-on – Prefer problem-oriented learning. Gather audience information
  • 30. Example of Target Audience Profile – Fear of asking questions – Fear of being asked questions – Passive learning – “waiting” for trainer to “spoon- feed”. – Prefer to learn is small group – Expect instructor to be interesting – Majority Bachelor’s Degree and some post-grads – Years in comapny generally < 2 years. – Interested in details only if related to job. Gather audience information
  • 31. Do you know your audience? • Do a quick brainstorm of your target audience profile • Compare your target audience profile with your teaching strategy (in the lesson plan). – How well do they match? – What changes would you make? • Time: 20 minutes Gather audience information
  • 33. ckby/BasicTTT/18Jul08/Rev6 33 • Structure –Opening: Tell them what you want to tell them –Body: Tell them –Closure: Tell them what you told them Developing the Materials
  • 34. ckby/BasicTTT/18Jul08/Rev6 34 • Consider the 5 memory principles –Beginnings –Endings –Connections –Outstandingness –Repeated ideas Developing the Materials
  • 35. ckby/BasicTTT/18Jul08/Rev6 35 • User friendly –Language, examples & activities suit target audience Developing the Materials
  • 36. ckby/BasicTTT/18Jul08/Rev6 36 Types of Training Materials to Develop Developing the Materials
  • 37. 37 Types of Training Materials to Develop • Audio Visual Aids / Presentation Materials – Use • These are used to help the instructor teach the lessons effectively. It provides key points, enhances understanding, and / or provide instructions on how to execute an activity – Examples • Presentation slides • Posters / Prepared Flip Charts • Handouts (notes, worksheets, instructions etc) • Video / Audio materials Developing the Materials
  • 38. Types of Training Materials to Develop • Instructor Guide – Use • Useful if there are more than one instructor will be teaching and a Train the Trainer may be required • Also useful as a reference for the instructor when the learning activities are complex – Examples • Can be in the form of a separate guidebook that will show instructor how to teach a class • Can be in the form of instructions to explain a particular slide is inserted in the notes section. This may be viewed when Presenter View is set in PowerPoint slideshow mode Developing the Materials
  • 39. User friendly training material? – What changes do you intend to make that will improve the learning experience of the target audience? Why? – Structure? – Usage of memory principles? • Time: 30 minutes
  • 41. ckby/BasicTTT/18Jul08/Rev6 45 Structure the learning process • Why? – Ensure the learning process is smooth flowing – Participant is able to keep track of what’s currently going on • Prepare participant for what is to come next • Achieve a sense of closure & achievement • See link between previous topic and the next one
  • 42. ckby/BasicTTT/18Jul08/Rev6 46 Structure the learning process • How? – Opening • Pax get a general feel of the topic to be discussed – Focus the topic • Learn details about topic without straying – Closure • End the topic & reinforce learning – Transition • Link previous topic with the next one
  • 43. ckby/BasicTTT/18Jul08/Rev6 47 Other Tips • Use appropriate examples, anecdotes, analogies & jokes • When making presentations or giving directions – Consider participants’ learning style • visual, kinesthetic or auditory • figural, symbolic or semantic • global or analytical – Consider participants’ profile • education, language, age, job etc
  • 44. Module 3.2 Using the basic Audio Visual Media
  • 45. ckby/BasicTTT/18Jul08/Rev6 49 Using basic a/v media • LCD Projector / OHP – Min 28pt font, don’t block, – focus well, – no keystone – size of 6 ft. by 6 ft. – Remote control – Volume
  • 46. ckby/BasicTTT/18Jul08/Rev6 50 • Flip charts – Words are readable from far (Min 2” height & Bold) – Use dark colors (Black, Brown & Blue) – Full View – PUT THE MARKER DOWN! – Memory Wall – Parking Lot Using basic a/v media
  • 47. ckby/BasicTTT/18Jul08/Rev6 51 • Video –Volume –Picture optimal –Rehearse –Lights –Players - FLV, MPEG Using basic a/v media
  • 50. • Capture • Edit • Convert • Youtube, Metacafe Vmd, ehow Using basic a/v media
  • 51. Visual Aids Principle • Highlight key points & concepts Using basic a/v media
  • 52. Visual Aids Principle • Reinforce key points made verbally Using basic a/v media
  • 53. ckby/BasicTTT/18Jul08/Rev6 57 Visual Aids Principle • Clarify complex concepts and/or data Using basic a/v media
  • 54. ckby/BasicTTT/18Jul08/Rev6 Visual Aids Principle • Use Pictures to tell the story Using basic a/v media
  • 55. | Our Challenges: The World Is Changing |
  • 56. ckby/BasicTTT/18Jul08/Rev6 60 Exercise Using basic a/v media • In this activity, you will practice using the following: –LCD Projector /OHP • Switch on/off, focus, change to spare bulb • Usage principle - pointing, presenting, viewing
  • 57. ckby/BasicTTT/18Jul08/Rev6 61 Exercise Using basic a/v media • PowerPoint Controls – Press F1 in presentation mode for list of control keys – Black out - B – White out - W – Navigation -  Home, End, Type slide # & press  – Highlighting –Flipchart • Usage principle - writing, tearing, postin
  • 58. Module 3.3 Doing the Presentation
  • 60.
  • 61. Preparation (One Day Before) • Set up training room • Training materials • Inform Participants • Review and Rehearse
  • 67. ckby/BasicTTT/18Jul08/Rev6 71 Non-verbal communication • Body language – Posture – Eye contact – Facial Expression – Gestures – + Mirroring Non-verbal communication
  • 68. ckby/BasicTTT/18Jul08/Rev6 72 Non-verbal communication • Body language – Posture - upright, confident – Eye contact - look at all the participants by scanning & segmenting – Gestures & facial expression - congruent to what you are saying – Deep Listening Non-verbal communication
  • 69. ckby/BasicTTT/18Jul08/Rev6 73 Non-verbal communication • Voice – Pitch – Volume – Tune Non-verbal communication
  • 70. ckby/BasicTTT/18Jul08/Rev6 74 Non-verbal communication • Voice – Pitch Tempo & Volume varied to match all audience preferences – Big change in pitch, tempo and/or volume to emphasize key learning points. Non-verbal communication
  • 71.
  • 72. ckby/BasicTTT/18Jul08/Rev6 76 Application • Build rapport - Emotional connection - Trust • Improves transfer of learning - Motivate - Relax Application Non-verbal communication
  • 73. Show time • Using your training materials, you will do a short presentation • You are given 2 minutes for introduction, 6 minutes for content & 2 minutes for closing • After each presentation, there will be a 2 minutes feedback session
  • 75. 80 Carsem Confidential A Member of the Hong Leong Group 1. What do our customers care about most ? Questions