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Emotions and engagement:
where do they grow?
Today’s keywords
        Engage Interactive
        Emotional Dialogue
Share Values Connected Community
US Marketing Executives,
Manufacturing, Technology,
Information, Services
Effectiveness background
              Your message must
              be received, the
              most efficient way,
              by the right person,
              at the very best
              moment
Sowing the seeds in the most
     favourable ground
This is Mr Red




This is Mr Blue
These guys are your customers
    Reading the same ad, same
  words, same visual but using two
        different channels…
Material shown via red medium generates more activity within the area of the brain
associated with the integration of visual and spatial information. That means it is more
“real” to the brain. It has a meaning, and a place. It is better connected to memory
because it engages with its spatial memory networks.
The medial FPC and cingulate are the parts of the brain associated with emotional
engagement. The brain’s “default network” appeared to remain more active when viewing
red message. Activity in this brain network has been associated with a greater focus on a
person’s internal emotional response to outside stimuli. This suggests that the individuals
were relating information to their own thoughts and feelings.
The right-middle cingulate, which is active during decision
                     making centered on emotional and social issues. It is also
                     activated when participants decide whether they will
                     ‘save’ rather than ‘bin’ the material, which again suggests
                     it plays a prominent role in emotional response and
                     judgment.

It appears that all other effects being equal, paper-based materials:
●are more concrete and ‘real’ for the brain
●are internalized more
●facilitate emotional processing, interactivity and trust
●result in more fluent decision making
This means paper-based materials are more likely to be retained and
acted upon.
In concrete?
Giving every seed the best
     chances to grow
1,000,000 internet sites
    30 TV Channels
   20 Radio Stations
    10 Social Spaces
Giving the seeds the best
   conditions to grow
And giving the most essential
         element…
            Time…
From surface to depth

 Some unbroken seconds…
Nearly impossible by definition




     In a world that never stops
1,52 minutes
Average customer attention time with a
             Direct Mail
1,52 minutes
   To break the surface
To go deeper on emotions
        To engage
        To interact
    To shake his hands
1,52 minutes
                 To play with his senses
                        (And that’s the key…)

      Triggering two senses gives +30% more brand connection
           Triggering minimum three senses gives +70%...

That’s why print can do so much, because print, combining senses, is a
  direct link to the mental workspace, where 85% of the stimuli are
                             unconscious
Does that mean we should
       drop digital?
No because we believe in
integration. Just remember
 that print enhances other
           media
Thank you!
          Paper is a powerful communication material,
           made from natural and renewable sources.

Paper is recyclable and largely recycled. Which is all great news if
 you need the impact that only printed documents can deliver.

                   Paper has so much to offer…
                   No wonder you love paper…




               www.paperchainforum.org
        www.facebook.com/nowonderwelovepaper
             s.houze@paperchainforum.org
PRINT2012 - Emotion and Engagement : where do they grow ? - Sébastien Houzé, Paper Chain Forum

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PRINT2012 - Emotion and Engagement : where do they grow ? - Sébastien Houzé, Paper Chain Forum

  • 2. Today’s keywords Engage Interactive Emotional Dialogue Share Values Connected Community
  • 3. US Marketing Executives, Manufacturing, Technology, Information, Services
  • 4. Effectiveness background Your message must be received, the most efficient way, by the right person, at the very best moment
  • 5. Sowing the seeds in the most favourable ground
  • 6. This is Mr Red This is Mr Blue
  • 7. These guys are your customers Reading the same ad, same words, same visual but using two different channels…
  • 8. Material shown via red medium generates more activity within the area of the brain associated with the integration of visual and spatial information. That means it is more “real” to the brain. It has a meaning, and a place. It is better connected to memory because it engages with its spatial memory networks.
  • 9. The medial FPC and cingulate are the parts of the brain associated with emotional engagement. The brain’s “default network” appeared to remain more active when viewing red message. Activity in this brain network has been associated with a greater focus on a person’s internal emotional response to outside stimuli. This suggests that the individuals were relating information to their own thoughts and feelings.
  • 10. The right-middle cingulate, which is active during decision making centered on emotional and social issues. It is also activated when participants decide whether they will ‘save’ rather than ‘bin’ the material, which again suggests it plays a prominent role in emotional response and judgment. It appears that all other effects being equal, paper-based materials: ●are more concrete and ‘real’ for the brain ●are internalized more ●facilitate emotional processing, interactivity and trust ●result in more fluent decision making This means paper-based materials are more likely to be retained and acted upon.
  • 12. Giving every seed the best chances to grow
  • 13.
  • 14.
  • 15.
  • 16. 1,000,000 internet sites 30 TV Channels 20 Radio Stations 10 Social Spaces
  • 17. Giving the seeds the best conditions to grow
  • 18.
  • 19.
  • 20.
  • 21. And giving the most essential element… Time…
  • 22. From surface to depth Some unbroken seconds…
  • 23. Nearly impossible by definition In a world that never stops
  • 24. 1,52 minutes Average customer attention time with a Direct Mail
  • 25. 1,52 minutes To break the surface To go deeper on emotions To engage To interact To shake his hands
  • 26. 1,52 minutes To play with his senses (And that’s the key…) Triggering two senses gives +30% more brand connection Triggering minimum three senses gives +70%... That’s why print can do so much, because print, combining senses, is a direct link to the mental workspace, where 85% of the stimuli are unconscious
  • 27. Does that mean we should drop digital?
  • 28.
  • 29. No because we believe in integration. Just remember that print enhances other media
  • 30. Thank you! Paper is a powerful communication material, made from natural and renewable sources. Paper is recyclable and largely recycled. Which is all great news if you need the impact that only printed documents can deliver. Paper has so much to offer… No wonder you love paper… www.paperchainforum.org www.facebook.com/nowonderwelovepaper s.houze@paperchainforum.org