Duke University\'s Trinity College of Arts & Sciences 2008-2010 strategic plan as well as outcomes for improving web services for the division of Arts & Sciences

1. apostrophe Trinity College of Arts & Science’s CMS

2. apostropheis an open-source content management system designed for maximum flexibility with a minimal learning curve. The interface is ergonomic, all content-editing is performed in-context. A product of P’unk Ave

3. Research and development from the Trinity web project led to the creation of Apostrophe. Apostrophe is developed in a php framework called symfony Duke is first to use and deploy it

4. Trinity’s challenges before the urban web plan

5. Inconsistent design & implementation

6. Difficult to edit or manage websites

7. Increased demand for online presence

8. No standard connection to enterprise data sources across the board

9. Reduced staff

10. Expensive maintenance

11. Our Goals

12. Consistent design & identity

13. Easy and fun to use interface

14. Improve customer service and quality of products

16. Political Science (ugrad, grad)

17. Romance Studies (ugrad, 4 language programs, 48 grad students)

18. Economics (undergrad, grad, masters, ph.d programs)

20. Reduce costs for web services

21. Build community

22. Progress

23. We rapidly developed and migrated over 50 websites in one year

24. Developed a style-guide that visually connects Trinity College departments & units while showcasing their uniqueness based on The Grid System

32. Tapped into Duke and external enterprise data sources Duke FDS/FDR Duke Event Calendar and Buzz Duke OnDemand Duke News Duke List External YouTube, Vimeo, Vidler, others… Blogs NY Times Other Higher Ed institutions DPAC More ….

33. We have already recouped the cost of the initial investment All future website deployment will reap significant savings for either Trinity or the Duke community

34. Growing .edu Community University of Penn Wharton School of Business University of Delaware Franklin & Marshall University of the Arts, Philadelphia Moore School of Design Duke Alumnus, Pratt 09 built (http://sunrunhome.com)

35. Features

36. User feedback Easy to learn, Flexible to change, Fun to use

37. “it has been a long time since you showed Helen and me how to use the new web system, but I wanted to tell you how easy and enjoyable it is to use. I had been dreading the process of making the changeover, but the new program is easy, fun, and attractive.” Stephanie Sieburth, Associate Professor, Director of Undergraduate Studies, Department of Romance Studies

38. “For the old website, I had all these little sticky notes on the front of my computer, reminding me how to do things: add a link with html, or size an image properly. I was dreading having to re-learn all that, …With the new website I’ve thrown out all the old sticky notes and have not needed any new ones.” Rebecca Gibson, Administrator, Department of English

39. Roadmap Respond to user feedback, site analytics, institutional goals Apostrophe, Media and Files Management, FDS interface, Handbooks, Group Permissions, FormBuilder, Tubes Plugin

40. Learn more..

41. web@trinity.duke.edu Contact Trinity Technology Services for more information about apostrophe at Duke as well as signing up to try out our apostrophe in a virtual sandbox environment…

42. http://apostrophenow You can learn more about the open source plugins and take a free online demo of the CMS as well as learn more about the nuts and bolts of the product.

43. Questions