The Power of Persuasion
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Best practices for effective leadership
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The Power of Persuasion
- 1. The Chazin Group The POWER of Persuasion The Chazin Group
- 4. This Morning’s Agenda Winning Trust Building Credibility The Confidence to Lead Influencing Others Motivational Leadership Planning & Accountability Overcoming Barriers “ CREATIVELY ”
- 16. The Chazin Group The Chazin Group The Credibility Pyramid Graham Jones credibility pyramid - www.problogger.net/archives/2009/07/12/how-to-build-credibility/
- 46. Dare to be GREAT!
- 47. If I only had a hammer …
- 50. How have YOU tapped into the diversity & strengths of your team, for the continued growth of NYHQ?
- 51. “ Good is the Enemy of Great.” Jim Collins
- 52. In EVERY type of organization that transforms from GOOD to GREAT , certain attributes exist .
- 53. “ Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work . . .” Steve Jobs
- 61. That’s How It’s ALWAYS Been Done
- 64. DO IT Approach
- 65. D Define the problem O Open your mind & apply creative techniques I Identify the Solution T Transform : implement the solution using an action plan
- 66. Brainstorming
- 67. Brainwriting
- 68. The Disney Creative Strategy
- 69. Dreamer Realist Critic Go through all 3 stages
- 70. Starbursting
- 71. Starbursting IDEA / Issue Challenge WHO WHAT HOW WHERE WHEN WHY
- 74. Intake Neuroscience Institute Cancer Center Nursing Cardiology Admissions Surgery Emergency Care Pediatrics Radiology
- 75. Provocation
- 78. Emergency Care Women’s Health Children’s Health Cancer Center Pediatric Emergency Maternity Care Pediatric Inpatient Look Good Feel Better EMS Service Ambulatory Care Neonatal Intensive Care Man-to-Man Emergency Medicine Gynecologic Oncology Children’s Ambulatory Care Support Group for Cancer Caregivers Adult Service Maternal-Fetal Medicine The Pediatric ER Radiation Oncology
- 79. Reframing Matrix
- 84. Help Is All Around You
- 85. Conflict Is Actually a GOOD Thing…
- 86. “ Conflict is the gadfly of thought. It stirs us to observation and memory. It instigates to invention. It shocks us out of sheep like passivity, and sets us at noting and contriving.” John Dewey
- 89. “ Each problem has hidden in it an opportunity so powerful that it literally dwarfs the problem. The greatest success stories were created by people who recognized a problem and turned it into an opportunity.” Joseph Sugarman
Notes de l'éditeur
- the laissez faire leader . This type of leadership style allows for complete permissiveness, and the group often lacks direction because the leader does not help in making decisions. While working for a laissez faire leader gives followers many opportunities to make decisions, the lack of direction can lead to anarchy. This is especially true if this form of leadership is allowed to remain in place for an extended period of time.
- Task-oriented: you focus on the task at hand. Task-oriented leader refers to a leader who is concerned primarily with getting the job done and less so with the feelings of and relationships between the workers Transactional – followers are motivated by rewards and punishment. Transactional leader view is “THIS FOR THAT.” If I do this, then they will respond to me as follows. They are always making deals with people. Transformational - Look to satisfy the higher needs of individuals.
- Probity means honesty, uprightness from the Latin word probus, meaning good. 'Purpose' is an apt replacement for 'Profit' and thus makes the acronym appropriate for use in not-for-profit organizations. This model is not a process or technique - it's the character or personality of a good ethical leader, manager or organization. The aim of all good modern organizations is to reconcile the organizational purpose (whether this be profit for shareholders, or cost-effective services delivery, in the case of public services) with the needs and feelings of people (staff, customers, suppliers, local communities, stakeholders, etc) with proper consideration for the planet - the world we live in (in terms of sustainability, environment, wildlife, natural resources, our heritage, 'fair trade', other cultures and societies, etc) and at all times acting with probity - encompassing love, integrity, compassion, honesty, and truth. Probity enables the other potentially conflicting aims to be harmonised so that the mix is sustainable, ethical and successful. Traditional inward-looking management and leadership skills (which historically considered only the purpose - typically profit - and the methods for achieving it) are no longer sufficient for sustainable organisational success. Organisations have a far wider agenda today. Moreover, performance, behaviour and standards are transparent globally - the whole world can see and judge how leaders and organisations behave - and the modern leader must now lead with this global accountability.
- Let’s talk about the goal of achieving apostles. It might help if we describe what an apostle is. An apostle is a client that not only has given you their business in the past, but is you biggest advocate. They constantly refer you to others that have a need for your students, they are always speaking positively about your institution to their peers, they are constantly sharing information with you and they consider your institution to be an instrumental resource that they lean on heavily to achieve their business objectives. The sales process is comprised of three steps to gain these types of truly committed customers and can be defined through the creation of an action plan. The first step is conducting a needs analysis, the 2 nd step is to offer or develop a customized solution for the prospect, and the third step of the sales process is to get their commitment to implement your solution. This is done by selling the value of the skills, experience and qualifications of the students that you place in their organization. To do this, create a written action plan to develop apostles from your existing clients every year. The specific target # of apostles to reach is 12. Start by writing down the names of your existing apostles, then write down all of the actions you are required to do in order to keep them. Then write down the names of targets of customers you aim to convert to apostles. The list should be twice as long as the actual # of apostles, then over the year apply the steps you’ve identified to convert existing repeat customers into apostles.You will convert at least 50% to apostles over the next few years until you reach that magic #12 target.