12. Three steps to improve ROI
• Re-negotiated subscriptions
• Implemented a local IAM solution
• Marketed new access mechanism.
www.eduserv.org.uk
13. Re-negotiated subscription
• 2007 25 journals, which were not used much
• 2008 cancelled most of them
• 2010 new arrangement with publisher
o download everything at a fixed price
o subscriptions commence when it is profitable.
www.eduserv.org.uk
16. Sites feed
OpenAthens LA Integrated Proxy
Federated (SAML) Federated (Athens) IP restricted/
Local user
www.eduserv.org.uk
17. IAM roll-out
• UAT: January 2010
• Go-live: April 2010
• Marketing programme:
• Email campaign – staff and students
• Library blog, institution’s website and library portal
• Online videos
• Poster campaign: in-house and external.
www.eduserv.org.uk
18. What was the impact?
• No access queries
• Handful of Athens queries!
• Integration with Google Docs
• Gmail access for post-graduates
• Increased resource usage
• 20,000 more sessions in 2010/11.
www.eduserv.org.uk
19. UK university – number of logins
Year/
January February March
Month
No. % No. % No. %
2009 16,460 8,247 13,860
2010 18,198 11% 11,345 37% 21,276 54%
2011 22,930 39% 27,359 232% 27,446 98%
www.eduserv.org.uk
20. Thank you for listening
Twitter: @edm0nds
Skype: tomedmonds.eduserv
Email: tom.edmonds@eduserv.org.uk
www.eduserv.org.uk
Editor's Notes
Possible reasons for this decrease in downloads:- Fewer users- Other sources- Finding papers elsewhere- People don’t have the time for browsing anymore