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HUMAN FACTOR IN SURGERY Emilio Gentile Warschauer Roberto Tamburini
What we want to talk about ,[object Object],[object Object],[object Object],[object Object]
CRM Outcomes C.Serafinelli - R.Tamburini  TEM
How common is error? ,[object Object],[object Object],[object Object],[object Object]
How common is medical error? ,[object Object],[object Object],[object Object],[object Object]
How common is medical error? ,[object Object],[object Object],[object Object]
How common is medical error? ,[object Object],[object Object]
Results of medical error ,[object Object],[object Object]
ACCIDENTS INCIDENTS ERRORS (UNREPORTED OCCURRENCES)
Fortunately, not all events become accidents… Serious incident Routine occurrence Accident Statistical event Significant event Flight Safety Foundation, 2006; Adapted with permission. … but events/occurrences can lead to incidents and accidents 1 10 30 200 600
Types of error ,[object Object],[object Object],[object Object],[object Object]
Types of error ,[object Object]
How to think of error? ,[object Object],[object Object],[object Object],[object Object],[object Object]
How to think of error? ,[object Object],[object Object]
26/10/11 i.e. Scarso addestramento,manuali carenti.
Stress management
Which patients are most at risk? ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
How dangerous is health care? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why do errors happen? ,[object Object],[object Object],[object Object],[object Object]
Medical  situation C.Serafinelli - R.Tamburini  MCC Course
[object Object],26/10/11
 
How to respond? Tactics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Building a safe healthcare system (from James Reason) ,[object Object],[object Object],[object Object],[object Object]
Building a safe healthcare system (from James Reason) ,[object Object],[object Object],[object Object],[object Object]
Building a safe healthcare system (from James Reason) ,[object Object],[object Object],[object Object],[object Object]
Building a safe healthcare system (from James Reason) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Building a safe healthcare system (from James Reason) ,[object Object],[object Object],[object Object]
Building a safe healthcare system (from James Reason) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Building a safe healthcare system (from James Reason) ,[object Object],[object Object]
Building a safe healthcare system (from James Reason) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
James Reason’s bottom line ,[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object]

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Notes de l'éditeur

  1. Errors = building blocks of tomorrow’s accidents and incidents; esp. when they happen in conjunction with other blocks in this part of pyramid
  2. The BASIS risk model is a well established model which illustrates that there are many more minor events and routine occurrences than the more significant events and isolated accidents. In practice, these lesser events may be unreported or treated as part of normal operations. It is by the proactive control of the trends within these numerous less serious events that the possibility of an accident can be reduced to a minimum. This forward-looking philosophy allows preventive measures to be taken before the trend has escalated to a significant event. The Flight Crew reports and the DFDR monitoring or FOQA program are essential parts of establishing enough information to control the significant trends and reduce the company’s exposure to risk and liability.