Case study

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Elena Nemilova

Business Technology

Case study:
Conception and design of an
integrated service for the fruition of the artistic
heritage

Step 2
User Research: Ask, Observe and Analyse

Step 3
Design: Personas, User Journey, Storyboard

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Case study

1. Case study: Conception and design of an integrated service for the fruition of the artistic heritage

2. Step 1 Strategic design: Benchmarking

3. Step 2 User Research: Ask, Observe and Analyse

4. Step 3 Design: Personas, User Journey, Storyboard

5. Step 4 Prototype

7. Step 5 Test!

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