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Google Analytics and Google Adwords for the Online Marketer Elias Dabbas Abu Dhabi - November 16, 2011
 
Moving from Offline to Online Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Offline Online
“ Not everything that can be counted counts, and not everything that counts can be counted” Albert Einstein Albert Einstein Albert Einstein Albert Einstein
Top-Down Approach ,[object Object],[object Object],[object Object]
Example Objective: Loose 7kg in 6 months KPIs: Eating habits Exercising frequency Exercise progress Metrics: Minutes jogged Weights lifted Chocolate bars enjoyed etc
Types of Websites (Actions) What do I want  my users to  DO ?
Media / Content Articles, videos, photos, news, etc... Usually free content, ad supported Main goal: maximize time spent on site, increase number of visitors
Products, services, subscriptions, etc...  Selling products is the main revenue source  Main goal: maximize sales, avg. order value eCommerce / Transactional
Services / products that can’t be sold on a website (architecture, consulting, real estate) Qualified leads who contact you become customers Main goal: maximize leads, minimize cost per lead Lead Generation
Users create content and share it, you provide the platform Created content generates traffic, which makes money depending on your business model Main goal: maximize content generated, viral marketing User-Generated Content / Interactivity
Other Types Directories  Search engines  Support websites Classified Ads
Key Performance Indicators
6 - 10  to be manageable Different KPIs for different people Different KPIs in different frequencies Shown in trends over time Should be linked to things you can do KPIs
 
Main Online Measures / Metrics Visits CPA CPC CPM Click-Through Ratio (CTR) Ad Impressions Unique Visitors Conversions Bounce Rate Page Views
Page Views ,[object Object],heat map, showing the eye fixations on the page
[object Object],[object Object],Ad Impressions
Visits & Unique Visitors ,[object Object],[object Object],Number of times a “session” is started at a site Number of people (computers) that visited your site I might visit you 3 times this week, but I’m 1 unique visitor Example:
Pages / Visit ,[object Object],[object Object]
Bounce Rate ,[object Object],[object Object]
Click-Through Ratio (CTR) ,[object Object],[object Object]
Visits per Visitor ,[object Object],[object Object],[object Object]
CPx ,[object Object],[object Object],[object Object],[object Object]
Conversions ,[object Object],[object Object],Conversions
Visits CPA CPC CPM Click-Through Ratio (CTR) Ad Impressions Unique Visitors Conversions Bounce Rate Page Views
Campaign Lifecycle
[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1,000,000  impressions 20,000  clicks 400 conversions
Brand
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
“ Discover ” Your Brand
MyCoolTrips.com ,[object Object],[object Object]
[object Object],Traffic
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Traffic
5.1B pages of content 1 page of search
 
Search and Search Partners
Search Partners ,[object Object],[object Object]
[object Object],[object Object],Content (Display) Network
Content (Display) Network
 
 
Types of Ads ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Text Ads ,[object Object],[object Object],[object Object],[object Object],[object Object]
Image Ads ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Display Ad Builder ,[object Object]
 
[object Object]
Video Ads (Click to Play)
 
Mobile Ads – Smart Phones
WAP Text Ads
WAP Image Ads
Account Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AdWords Account Structure Website1.com Restaurants Order Online Great Deals from great restaurants. Order now Website.com/orders Unbeatable Prices from great restaurants. Order now Website.com/orders Order food Food online Order pizza Bids Destination  URLs Information Concerts Rock Concerts Account Campaigns Ad Groups Ads & Keywords
Account ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Campaign (Settings) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Language Targeting Make sure you only target people who will be able to read your content, watch out for languages that use similar scripts Keywords may have different meanings (e.g. British vs. American English) Ad text can produce different responses
Geographical Targeting
Time of the Day / Day of the Week
Campaign Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ad Groups ,[object Object],Keywords: used cars buy used cars used cars for sale  used car dealers
Ad Group Best Practices ,[object Object],[object Object],[object Object]
Keyword Match Types ,[object Object],[object Object],[object Object],[object Object],[object Object]
Keyword Match Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Writing Effective Ads ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ads Relevant to Keywords ,[object Object],[object Object]
Benefits ,[object Object],[object Object],[object Object],[object Object]
Features ,[object Object],[object Object],[object Object],[object Object]
Calls to Action ,[object Object],[object Object],[object Object],[object Object]
AdWords Campaign Strategies (summary) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Effective Ads Ads relevant to  specific keywords Features Benefits  Calls to action Using keywords in ads Test different landing pages Measurment CTR Cost per  conversion Analytics  Post-click performance
Thank You Elias Dabbas [email_address] +971 55 953 18 26

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Google Analytics and Google AdWords for the Online Marketer

  • 1. Google Analytics and Google Adwords for the Online Marketer Elias Dabbas Abu Dhabi - November 16, 2011
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  • 4. “ Not everything that can be counted counts, and not everything that counts can be counted” Albert Einstein Albert Einstein Albert Einstein Albert Einstein
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  • 6. Example Objective: Loose 7kg in 6 months KPIs: Eating habits Exercising frequency Exercise progress Metrics: Minutes jogged Weights lifted Chocolate bars enjoyed etc
  • 7. Types of Websites (Actions) What do I want my users to DO ?
  • 8. Media / Content Articles, videos, photos, news, etc... Usually free content, ad supported Main goal: maximize time spent on site, increase number of visitors
  • 9. Products, services, subscriptions, etc... Selling products is the main revenue source Main goal: maximize sales, avg. order value eCommerce / Transactional
  • 10. Services / products that can’t be sold on a website (architecture, consulting, real estate) Qualified leads who contact you become customers Main goal: maximize leads, minimize cost per lead Lead Generation
  • 11. Users create content and share it, you provide the platform Created content generates traffic, which makes money depending on your business model Main goal: maximize content generated, viral marketing User-Generated Content / Interactivity
  • 12. Other Types Directories Search engines Support websites Classified Ads
  • 14. 6 - 10 to be manageable Different KPIs for different people Different KPIs in different frequencies Shown in trends over time Should be linked to things you can do KPIs
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  • 16. Main Online Measures / Metrics Visits CPA CPC CPM Click-Through Ratio (CTR) Ad Impressions Unique Visitors Conversions Bounce Rate Page Views
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  • 26. Visits CPA CPC CPM Click-Through Ratio (CTR) Ad Impressions Unique Visitors Conversions Bounce Rate Page Views
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  • 40. Brand
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  • 43. “ Discover ” Your Brand
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  • 48. 5.1B pages of content 1 page of search
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  • 50. Search and Search Partners
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  • 62. Video Ads (Click to Play)
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  • 64. Mobile Ads – Smart Phones
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  • 68. AdWords Account Structure Website1.com Restaurants Order Online Great Deals from great restaurants. Order now Website.com/orders Unbeatable Prices from great restaurants. Order now Website.com/orders Order food Food online Order pizza Bids Destination URLs Information Concerts Rock Concerts Account Campaigns Ad Groups Ads & Keywords
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  • 71. Language Targeting Make sure you only target people who will be able to read your content, watch out for languages that use similar scripts Keywords may have different meanings (e.g. British vs. American English) Ad text can produce different responses
  • 73. Time of the Day / Day of the Week
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  • 86. Thank You Elias Dabbas [email_address] +971 55 953 18 26