1. Elizabeth Laura Kerrigan
Flat 54 Gunson Court
Gunson Street
Manchester
M40 7NT
07707043907
Elizabeth.Kerrigan@yahoo.co.uk
PROFILE
A highly competent, motivated and enthusiastic administrative and customer service assistant with
experience of working as part of a team in a busy office environment.
Well organised and proactive in providing timely, efficient and accurate administrative support to office
managers and work colleagues. A quick learner who can absorb new ideas and is experienced in co-
ordinating, planning and organising a wide range of administrative activities.
KEY SKILLS
 Maintaining an organised filing system
 Ordering office supplies
 Comprehensive knowledge of Microsoft word, outlook, excel and access
 Scheduling meetings
 Effective organisational skills
 Creating presentations and writing up reports
 Excellent customer service skills
 Excellent telephone manner
PERSONAL SKILLS
 Attention to detail
 Punctual and reliable
 Can work without supervision
 Ability to work under pressure
 Excellent written and verbal communication skills
 Ability to multitask and manage conflicting demands
 Ability to prioritise tasks
EXPERIENCE
Invoicing Administrator
July 2014 – Present
Interserve FS
 Chasing supplier invoices
 Inputting invoices onto our nucleus system
 Creating spread sheets
 Creating applications on nucleus
 Sending out sales invoices to clients
 Communicating with suppliers and clients through email and telephone
 Keeping to month end targets and deadlines
 General office duties
 Booking hotels and travel
Temporary Administration assistant
February 2014 – May 2014
Robert McBride Ltd
 Printing, filling and sending invoices
 Printing and filing remittances

2.  Sending emails and letters
 Knowledge of SAP
 Dealing with EU and UK payments
 Scanning and faxing documents
Sales assistant
October 2013 - January 2014
Pandora, Manchester
 Assisting customers on the shop floor
 Maintaining high product knowledge
 Maintaining high selling skills
 Communication skills
 Processing orders and repairs
 Updating computerised systems
 Interacting with the general public
Retail/ Administrative assistant
September 2011 - October 2013
Primark, Stockport
 Assisting customers on the shop floor
 Using computerised tills, handling cash and card transactions
 Accepting and checking deliveries to ensure the goods were correct
 Merchandising stock
 Taking all ingoing and outgoing calls
 Ensure all receipts and invoices were up to date on the system
 Handling cash management
 Counting and calculating cash in take at the end of each day
Retail/ Administrative assistant
April 2010 - December 2010
Next, Manchester
 Assisting customer on the shop floor
 Using computerised tills, handling cash and card transactions
 Merchandising stock
 Promoting company store cards
 Using computerised systems to update account details
 Taking all ingoing and outgoing calls
 Ensure all receipts and invoices were up to date on the system
 Handling cash management
 Counting and calculating cash in take at the end of each day
EDUCATION/ TRAINING AND PROFESSIONAL EDUCATION
The Manchester College
September 2010 - June 2011
BTEC - Level 2 diploma in art and design
Skills solution
December 2007 - July 2008
Level 2 certificate in business and administration
Xaverian College
September 2006 - July 2007

3. As level - Double health and social care
GCSE - Mathematics
Our lady’s RC sports college
September 2001 - July 2006
GCSE - English language, English literature, Mathematics, Science, Religious education, Art, Drama,
Child development
ADDITIONAL SKILL COURSES
 Adult literacy and numeracy - Level 1
 Full uk driving licence (clean)
 Royal naval aquatint course in team work
 Sports and fitness award
 Emergency first aid at work
INTERESTS AND HOBBIES
I have a great passion for reading, I enjoy walking and camping with my friends as I like the outdoors, and
also enjoy watching my favourite television programmes.
REFERENCES AVAILABLE UP ON REQUEST