EBG Consulting's Sr. Associate Mary Gorman explains the "who" and "how" issues with the art and science of requirement elicitation. For more resources on this topics, go to: http://ebgconsulting.com/articles.php#reqts and http://ebgconsulting.com/articles.php#wkshp

1. Success with
Requirements:
The art and science of
requirements elicitation
Mary Gorman
www.ebgconsulting.com
© EBG Consulting, 2010

2. Mary Gorman
Senior Associate,
EBG Consulting
Facilitator, trainer, mentor, writer
Years of varied project and product experience
CBAP® (Certified Business Analysis Professional®)
IIBA BABOK® (Business Analysis Body of Knowledge) Team Lead
eNewsletter: Success with Requirements
free - sign up at www.ebgconsulting.com

3. Introduction Who & How
Who Summary
and
Resources

4. Gather?!

5. Elicit!

6. Elicit!

7. Elicit!

8. art & science
skill & technical knowledge

9. Elicit!
who
what
where
when
how

10. Elicit!
how

11. Elicit!

12. Elicit!
who
sponsor
subject matter experts
developers
testers
users

13. Elicit!
who
direct users
I need X
X
The Domain

14. Elicit!
who
indirect users
External 2
abc
The Domain I need z
z External 1

15. Elicit!
who & how
interface identification
The Domain

16. Elicit!
who & how
Prototype
user interfaces
system-to-system interfaces
The Domain

17. Elicit!
how
interface identification
prototype
interface design

18. incremental

19. iterative

20. Elicit!
who
sponsor
subject matter experts
developers
testers I know… about
users The
Domain

21. Elicit!
who & how
brainstorming
focus group, survey
interview
requirements workshop

22. Elicit!
who & how
document analysis

23. Elicit!
who & how
observation

24. art & science
requirements elicitation

25. email mary@ebgconsulting.com
resources ebgconsulting.com/freeresources.php
readings ebgconsulting.com/articles.php
about EBG www.ebgconsulting.com
© EBG Consulting, 2010