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1© Copyright 2014 EMC Corporation. All rights reserved.
Predictability in an Iterative World
Farhan Thawar, VP Engineering, Pivotal Labs
2© Copyright 2014 EMC Corporation. All rights reserved.
Pivotal Labs
 Mission is to transform the way the world builds
software
 Disciplined form of Agile since late‘90s (iterations,
pairing, TDD)
 Honed processes over ~15 years and ~500 client
projects
 Now a key component of Pivotal
3© Copyright 2014 EMC Corporation. All rights reserved.
Overview
4© Copyright 2014 EMC Corporation. All rights reserved.
Clients
5© Copyright 2014 EMC Corporation. All rights reserved.
What Matters: Apps. Data. Analytics.
Apps power business, and
those apps generate data
Analytic insights from that
data drive new app
functionality, which in-turn
drives new data
The faster you can move
around the cycle, the faster
you learn, innovate and pull
away from the competition
6© Copyright 2014 EMC Corporation. All rights reserved.
But, What is Agile?
 Like going to the optometrist
 At the end of the engagement, both you and your
optometrist know your prescription
7© Copyright 2014 EMC Corporation. All rights reserved.
What About in Software
 We believe that software should be built:
– in short iterative feedback loops
– as a team sport
 You have the right to get smarter over time
– Product definition is always in flux
 Expectations for development teams are at all-time
high (not just in speed)
8© Copyright 2014 EMC Corporation. All rights reserved.
What Does Business Really Want?
 Consistent rate of output
 No surprises
 Prefers “fast and predictable” over “sometimes
super-fast, sometimes mysteriously slow”
 ...all in the face of constantly changing product
definition
Every product owner wants predictability:
9© Copyright 2014 EMC Corporation. All rights reserved.
PRODUCTIVITY
PREDICTABILITY
Unpredictable
Predictable
Predictable: Constant Productivity
10© Copyright 2014 EMC Corporation. All rights reserved.
“GOOD”
Think of a “good” software team as one that
can continuously build whatever it’s asked,
over an indefinite time period
That’s very hard :)
11© Copyright 2014 EMC Corporation. All rights reserved.
Here’s What a Typical Day Looks Like
 8:45am Breakfast
 9:05 standup
 9:10 team standups
 9:15 Pairing
 12:30ish Lunch
 1:30ish pairing
 6:00pm go home
12© Copyright 2014 EMC Corporation. All rights reserved.
How Do We Do That?
 Core hours (9-6pm)
 No WFH
 No Flextime
 Short iterations
 Shocking, I know
13© Copyright 2014 EMC Corporation. All rights reserved.
Breakfast
14© Copyright 2014 EMC Corporation. All rights reserved.
Standup
15© Copyright 2014 EMC Corporation. All rights reserved.
16© Copyright 2014 EMC Corporation. All rights reserved.
17© Copyright 2014 EMC Corporation. All rights reserved.
How/Why Does Pairing Work?
 How?
– Two keyboards, two mice, two monitors, two engineers
+ 1 keyboard
– Like two pilots in an airplane cockpit
– Exhausting for the first 3 weeks you try it
 Why?
– Pair pressure
– Removes obstacles
– Limits distraction
18© Copyright 2014 EMC Corporation. All rights reserved.
Testing
DEVELOPMENT
START
PROJECT
MANAGEMENT FOR QA
PLANNING
QA INTEGRATED CYCLES
FEW WEEKS
BEFORE
PROJECT ENDS
BUILD
FIX QA
RC
19© Copyright 2014 EMC Corporation. All rights reserved.
PLATFORM COVERAGE
20© Copyright 2014 EMC Corporation. All rights reserved.
Test-driven Development
 Tests are written first(!)
 Write code until the tests pas
 You’re done, go write a new failing test
 Best sleep you’ll ever have as a software engineer 
 Why does this work?
 Is it really faster?
21© Copyright 2014 EMC Corporation. All rights reserved.
Continuous Integration
22© Copyright 2014 EMC Corporation. All rights reserved.
Continuous Integration
 Visible build monitor
 Instant regression
 Fixing the build is the #1 priority
 Integrate early and often
 Product can test anytime and create milestones
markers without worry
23© Copyright 2014 EMC Corporation. All rights reserved.
Product Management
 Helps with the process
 Writes stories for the engineers
 Often a domain or subject matter expert
24© Copyright 2014 EMC Corporation. All rights reserved.
Design
Rigorous Methodology:
 Inception
 Discovery
 Framing
 Visual & Interaction Design
 Integrated Product Development
25© Copyright 2014 EMC Corporation. All rights reserved.
26© Copyright 2014 EMC Corporation. All rights reserved.
Pivotal Tracker
 Forces 1..N ranking (have to work in this order)
 Transparent, two-way dashboard
 Story acceptance
27© Copyright 2014 EMC Corporation. All rights reserved.
Open Workspace
 Constant hum/chatter
 High-bandwidth conversations
 Faster than Google problem
resolution
 Team can sit together (clients,
Pivots, engineers, design, PM,
etc.)
28© Copyright 2014 EMC Corporation. All rights reserved.
Creative Breaks
 Pivot Pong
 Arcade/foosball
 100ft from snacks
 Email stations
29© Copyright 2014 EMC Corporation. All rights reserved.
Common Concerns
 My engineers won’t like it
 It will be slower
 It doesn’t work for my industry (finance,
healthcare, etc.)
30© Copyright 2014 EMC Corporation. All rights reserved. WWW.PIVOTALLABS.COM
WE
GO
FOR
CAN
FAST
EVER
31© Copyright 2014 EMC Corporation. All rights reserved.
Thank You
Pivotal agile development_the_software-defined_enterprise

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Pivotal agile development_the_software-defined_enterprise

  • 1. 1© Copyright 2014 EMC Corporation. All rights reserved. Predictability in an Iterative World Farhan Thawar, VP Engineering, Pivotal Labs
  • 2. 2© Copyright 2014 EMC Corporation. All rights reserved. Pivotal Labs  Mission is to transform the way the world builds software  Disciplined form of Agile since late‘90s (iterations, pairing, TDD)  Honed processes over ~15 years and ~500 client projects  Now a key component of Pivotal
  • 3. 3© Copyright 2014 EMC Corporation. All rights reserved. Overview
  • 4. 4© Copyright 2014 EMC Corporation. All rights reserved. Clients
  • 5. 5© Copyright 2014 EMC Corporation. All rights reserved. What Matters: Apps. Data. Analytics. Apps power business, and those apps generate data Analytic insights from that data drive new app functionality, which in-turn drives new data The faster you can move around the cycle, the faster you learn, innovate and pull away from the competition
  • 6. 6© Copyright 2014 EMC Corporation. All rights reserved. But, What is Agile?  Like going to the optometrist  At the end of the engagement, both you and your optometrist know your prescription
  • 7. 7© Copyright 2014 EMC Corporation. All rights reserved. What About in Software  We believe that software should be built: – in short iterative feedback loops – as a team sport  You have the right to get smarter over time – Product definition is always in flux  Expectations for development teams are at all-time high (not just in speed)
  • 8. 8© Copyright 2014 EMC Corporation. All rights reserved. What Does Business Really Want?  Consistent rate of output  No surprises  Prefers “fast and predictable” over “sometimes super-fast, sometimes mysteriously slow”  ...all in the face of constantly changing product definition Every product owner wants predictability:
  • 9. 9© Copyright 2014 EMC Corporation. All rights reserved. PRODUCTIVITY PREDICTABILITY Unpredictable Predictable Predictable: Constant Productivity
  • 10. 10© Copyright 2014 EMC Corporation. All rights reserved. “GOOD” Think of a “good” software team as one that can continuously build whatever it’s asked, over an indefinite time period That’s very hard :)
  • 11. 11© Copyright 2014 EMC Corporation. All rights reserved. Here’s What a Typical Day Looks Like  8:45am Breakfast  9:05 standup  9:10 team standups  9:15 Pairing  12:30ish Lunch  1:30ish pairing  6:00pm go home
  • 12. 12© Copyright 2014 EMC Corporation. All rights reserved. How Do We Do That?  Core hours (9-6pm)  No WFH  No Flextime  Short iterations  Shocking, I know
  • 13. 13© Copyright 2014 EMC Corporation. All rights reserved. Breakfast
  • 14. 14© Copyright 2014 EMC Corporation. All rights reserved. Standup
  • 15. 15© Copyright 2014 EMC Corporation. All rights reserved.
  • 16. 16© Copyright 2014 EMC Corporation. All rights reserved.
  • 17. 17© Copyright 2014 EMC Corporation. All rights reserved. How/Why Does Pairing Work?  How? – Two keyboards, two mice, two monitors, two engineers + 1 keyboard – Like two pilots in an airplane cockpit – Exhausting for the first 3 weeks you try it  Why? – Pair pressure – Removes obstacles – Limits distraction
  • 18. 18© Copyright 2014 EMC Corporation. All rights reserved. Testing DEVELOPMENT START PROJECT MANAGEMENT FOR QA PLANNING QA INTEGRATED CYCLES FEW WEEKS BEFORE PROJECT ENDS BUILD FIX QA RC
  • 19. 19© Copyright 2014 EMC Corporation. All rights reserved. PLATFORM COVERAGE
  • 20. 20© Copyright 2014 EMC Corporation. All rights reserved. Test-driven Development  Tests are written first(!)  Write code until the tests pas  You’re done, go write a new failing test  Best sleep you’ll ever have as a software engineer   Why does this work?  Is it really faster?
  • 21. 21© Copyright 2014 EMC Corporation. All rights reserved. Continuous Integration
  • 22. 22© Copyright 2014 EMC Corporation. All rights reserved. Continuous Integration  Visible build monitor  Instant regression  Fixing the build is the #1 priority  Integrate early and often  Product can test anytime and create milestones markers without worry
  • 23. 23© Copyright 2014 EMC Corporation. All rights reserved. Product Management  Helps with the process  Writes stories for the engineers  Often a domain or subject matter expert
  • 24. 24© Copyright 2014 EMC Corporation. All rights reserved. Design Rigorous Methodology:  Inception  Discovery  Framing  Visual & Interaction Design  Integrated Product Development
  • 25. 25© Copyright 2014 EMC Corporation. All rights reserved.
  • 26. 26© Copyright 2014 EMC Corporation. All rights reserved. Pivotal Tracker  Forces 1..N ranking (have to work in this order)  Transparent, two-way dashboard  Story acceptance
  • 27. 27© Copyright 2014 EMC Corporation. All rights reserved. Open Workspace  Constant hum/chatter  High-bandwidth conversations  Faster than Google problem resolution  Team can sit together (clients, Pivots, engineers, design, PM, etc.)
  • 28. 28© Copyright 2014 EMC Corporation. All rights reserved. Creative Breaks  Pivot Pong  Arcade/foosball  100ft from snacks  Email stations
  • 29. 29© Copyright 2014 EMC Corporation. All rights reserved. Common Concerns  My engineers won’t like it  It will be slower  It doesn’t work for my industry (finance, healthcare, etc.)
  • 30. 30© Copyright 2014 EMC Corporation. All rights reserved. WWW.PIVOTALLABS.COM WE GO FOR CAN FAST EVER
  • 31. 31© Copyright 2014 EMC Corporation. All rights reserved. Thank You